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Hotel Pensión Bonifaz

3.5 star property

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Presidential Suite, 1 King Bed, Hot Tub | In-room safe, desk, soundproofing, free WiFi
Point of interest
Point of interest
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Housekeeping

Explore the area

Map
4ta. Calle 10-50 Zona 1, Quetzaltenango, 09001
  • Quetzaltenango Central Park
    ‪1 min walk‬
  • Edificio Rivera
    ‪1 min walk‬
  • Trama Textiles
    ‪2 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪15 min drive‬

Room options

View all photos for Standard Triple Room

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

  • 30 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, soundproofing, free WiFi

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Hot Tub

Presidential Suite, 1 King Bed, Hot Tub | In-room safe, desk, soundproofing, free WiFi

Presidential Suite, 1 King Bed, Hot Tub

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, soundproofing, free WiFi

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, soundproofing, free WiFi

Family Suite

  • 40 sq m
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

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includes taxes & fees
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About this property

Hotel Pensión Bonifaz

Hotel with free breakfast, steps from Quetzaltenango Central Park
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and a business centre.
Hotel Pensión Bonifaz offers 75 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Pensión Bonifaz. During your stay, you're just a quick walk from Quetzaltenango Central Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy local and international cuisine while dining at El Patio
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Quetzaltenango Central Park and Quetzaltenango Cathedral
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. An indoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Pensión Bonifaz. Self parking is free.

This 3.5-star Quetzaltenango hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 11:00 AM.
El Patio – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Patio

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Pensión Bonifaz

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 22.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 22.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Pensión Bonifaz Quetzaltenango
Pensión Bonifaz Quetzaltenango
Pensión Bonifaz
Hotel Pensión Bonifaz Hotel
Hotel Pensión Bonifaz Quetzaltenango
Hotel Pensión Bonifaz Hotel Quetzaltenango

Hotel Pensión Bonifaz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 255 reviews
Rating 8 - Good. 67 out of 255 reviews
Rating 6 - Okay. 26 out of 255 reviews
Rating 4 - Poor. 4 out of 255 reviews
Rating 2 - Terrible. 7 out of 255 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Edna

Liked: Cleanliness
The staff didn’t have my reservation when I got there—they acted surprised. When I got to my room it was clean and I was amazed at how hot the water was. I loved the square nearby. At night you can hear all the people yelling in the street and it was hard to sleep. I also used the do not disturb door hanger and they ignored it—I had wet clothes hanging from getting rained on and they put them to the side on a chair, which was really obnoxious because I was trying to dry them. I got food from the restaurant and it was disappointing. Top reason I picked it was for safety, but probably not needed, Xela felt safe. They do close the doors at night and have to ring you in so that was a nice feature. Service was ok, everything seemed to be off a bit or slow—I asked for help with bags upon check out and I ended up carrying them myself because they took so long. They mentioned in room massages—which is a local woman comes to your room; I got a massage and she was good, but just a normal massage, no deep tissue or anything. She was very prompt and nice and after traveling for hours and doing the Pacaya volcano it was very much needed.
Stayed 2 nights in Nov 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Podrían mejorar cambiando las cortinas de los cuartos por blackout y que el personal de limpieza haga limpieza un poco más tarde ya que todo se escucha en los cuartos.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es una reliquia histórica. El propietario don Jorge Mario un caballero siempre dispuesto a hacerle a los huéspedes una estadía más agradable. Estoy segura que volveré siempre. La comida exquisita y el personal con gran servicio al cliente. Me hicieron sentir como en casa
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Stayed 3 nights in Oct 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Great place great location
Stayed 1 night in Oct 2024

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Sep 2024

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
No AC available in the room and poor ventilation, other than that excellent place to stay in front of Central Park/dowtown Xela. Also, breakfast was included and they had really good options
Stayed 1 night in Sep 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit on the expensive side. No elevator. But you pay for convenience of location I guess.
Stayed 2 nights in Sep 2024

8/10 Good

Sara

Stayed 1 night in Sep 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth, ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good place to stay everyone there is nice and happy
Stayed 3 nights in Aug 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. No elevator so we had to stay on the level closest to the cages birds that started chirping very early each morning. Not a fancy hotel, but still very clean and accommodating.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gerardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the hotel staff
Stayed 1 night in Jun 2024

10/10 Excellent

Mirna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was that on Expedia when I registered and booked the hotel I paid one amount for a family room for 5 people and it turns out that when I arrived at the hotel the reception told me that I had to pay extra money because the price was an Expedia problem. not from the hotel and cost was valid only for 3 people, which in the Expedia information said it was available for 5 people. The reception denied it and I had to pay extra for one more person and it didn't seem fair to me that they would lie to the client that way. from Expedia other than that they gives me an room next to the party event which was done at 12 midnight those two things bothered me other then that everything was awesome.
Stayed 1 night in Jun 2024

6/10 Okay

Fatima

Stayed 2 nights in Jun 2024

10/10 Excellent

richard

Stayed 1 night in Jun 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Ol
Stayed 1 night in Jun 2024

10/10 Excellent

wilber, buena park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean and quiet. Staff was great.
Stayed 1 night in May 2024

6/10 Okay

Hanil

Stayed 1 night in May 2024

10/10 Excellent

Darling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in May 2024

10/10 Excellent

Efrain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un excelente lugar , y muy buen servicio.
Stayed 1 night in May 2024

8/10 Good

Rebecca

Liked: Staff & service
Decent hotel when staying in Xela. Very friendly staff. Ok breakfast. Rooms are outdated and could benefit from general updates. The caged birds got to me, some had no plants or shade and seemed miserable.
Stayed 1 night in May 2024