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Casa Gangotena

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Gangotena

Cleanliness standards
Terrace/patio
Premium bedding, in-room safe, individually decorated
Exterior
Interior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle Bolívar OE 6-41 & Cuenca, Quito, Pichincha
  • Plaza de San Francisco
    1 min walk
  • St. Francis Catholic Church
    2 min walk
  • Church of the Society of Jesus
    2 min walk
  • Quito (UIO-Mariscal Sucre Intl.)
    38 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, in-room safe, individually decorated

Superior Room, 2 Double Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, Balcony

Junior Studio Suite, Balcony | Premium bedding, in-room safe, individually decorated

Junior Studio Suite, Balcony

  • Hill view
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Gangotena

Luxury Quito hotel in Quito Historic Center with a full-service spa
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, spa services, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
Casa Gangotena offers 31 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Quito hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Well. Services include massages. The spa is open daily.
During your stay at Casa Gangotena, you're just a quick walk from Plaza de San Francisco. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with massages at Well
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Plaza de San Francisco and St. Francis Catholic Church
  • Local-area shuttle service available for a fee
Casa Gangotena offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre, a meeting room, and limo/town car service are available. Spa services, a library, and a terrace are also featured at the luxury Casa Gangotena. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Art Deco Quito hotel.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Casa Gangotena is listed in the 2012 Condé Nast Traveller Hot List.
The property is a member of Relais & Chateaux.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Gangotena

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 83.64 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 83.64 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Gangotena
Casa Gangotena Hotel
Casa Gangotena Hotel Quito
Casa Gangotena Quito
Casa Gangotena Hotel
Casa Gangotena Quito
Casa Gangotena Hotel Quito

Casa Gangotena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 67 out of 79 reviews" "
Rating 8 - Good. 9 out of 79 reviews" "
Rating 6 - Okay. 2 out of 79 reviews" "
Rating 4 - Poor. 0 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

andres

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful, the food was superb, the service was also top notch, their version of a mojito was one of the best I've had ,their breakfast buffet is nice too. The location is awesome, steps from the San Francisco Church and museum.
Stayed 2 nights in Jul 2024

8/10 Good

Demery

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous power, beautiful rooms. Charges for additional water above the small 2 bottles provided daily, which is laughable considering the cost of the hotel room. Breakfast was fabulous.
Stayed 4 nights in May 2024

10/10 Excellent

Cortney

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this property. The personalized touches, safety, spa, afternoon, tea, absolute, beautiful gardens, and architecture. The views were outstanding. If I could, I would live there.
Stayed 1 night in Apr 2024

10/10 Excellent

Enrique

Stayed 1 night in Mar 2024

10/10 Excellent

hongli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Feb 2024

6/10 Okay

Vyacheslav, Fort Lauderdale

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Konstantin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of the old year. It should be noted very friendly and professional staff. There is a beautiful terrace on the 3rd floor with an amazing view of the old town. Of particular note is the highest quality massage in the spa.

10/10 Excellent

barbara

Stayed 1 night in Jun 2023

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Kathleen, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, but it’s the friendly and helpful staff that made our stay feel special.
Stayed 3 nights in Apr 2023

10/10 Excellent

Byron, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and historic hotel in the heart of downtown Quito. The staff was incredibly accommodating and made the entire experience elegant. It is on the Plaza San Francisco and is next to a beautiful cathedral. Just take into account extra time to get into and out of the area by car as the streets are very narrow and usually congested. Loved the property and would definitely come back. The best and most beautiful hotel in Quito!
Stayed 4 nights in Mar 2023

10/10 Excellent

William, Gladwyne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 3 nights in Jan 2023

10/10 Excellent

Prudence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like royalty. Room was a bit cold for our liking but there was a portable heater available.
Stayed 1 night in Jan 2023

8/10 Good

Dr. Nadia

Liked: Cleanliness, property conditions & facilities, room comfort
Location.. location.. location..
The hotel location was perfect.. the room was nice and overlooked the San Francisco plaza.. the food was good too.. the staff weren’t so helpful when arrived, but the next day this was changed…
Stayed 1 night in Jan 2023

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to cancel an airport pick up 4 days in advance and was declined. Still had to pay $100.00 for a &30.00 cab ride.
Stayed 1 night in Oct 2022

10/10 Excellent

Amy

Stayed 1 night in Oct 2022

10/10 Excellent

louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at places all over the world. This Hotel is top of the food chain.you can ask them for anything they find away to get it done. This place on all levels is a 10.
Stayed 1 night in Sep 2022

10/10 Excellent

Eduardo, Coral Springs

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is phenomenal. Perfectly located in the heart of Quito historic district. Hotel is fully renovated and staff is very friendly. Food in the restaurant is delicious. Café quiteño experience between 4-6pm at the lobby area is great!
Stayed 1 night in Jul 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff, Room and Food
The stay was incredible! The staff was extremely attentive and helpful. The breakfast and dinner were great, the room was clean and nice and we got a lovey bottle of champagne in our room with a nice card. The garden area in the hotel as well as the roof top view were fantastic.
Stayed 1 night in May 2022

8/10 Good

Pascale, cooperstown

Liked: Cleanliness, staff & service, property conditions & facilities
Best place in town
Stayed 1 night in Jan 2022

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay
Everything about our stay was wonderful! Casa Gangotena used to be a mansion and it is beautiful! The service was top notch. Everyone from valet to front desk to the restaurant was sooo nice and helpful. The food at the restaurant we good as well. I know it’s on the pricier side compared to other hotels but if you are looking for a beautiful place to stay with great service look no further.
Stayed 1 night in Jan 2022

10/10 Excellent

Robin, mcqueeney

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Colonial and elegant. Location amazing!! Staff Amazing!! Never said No!!!
Stayed 4 nights in Jan 2022

8/10 Good

Anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021