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Hotel Reina Isabel

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Reina Isabel

Interior
View from property
Property entrance
Bar (on property)
Premier Room | Premium bedding, down duvets, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. Amazonas N23-44 y Veintimilla, Quito, Pichincha
  • Foch Square
    5 min walk
  • La Mariscal Craft Market
    7 min walk
  • El Ejido Park
    9 min walk
  • Quito (UIO-Mariscal Sucre Intl.)
    36 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down duvets, in-room safe, desk

Standard Twin Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room (Twin)

Premium bedding, down duvets, in-room safe, desk

Premier Room (Twin)

  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier Room

Premier Room | Premium bedding, down duvets, in-room safe, desk

Premier Room

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, in-room safe, desk

Deluxe Room

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

ibis Quito

Parking included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (379)
The price is CHF 56
for 1 night
8 Dec - 9 Dec
ibis Quito

About this property

Hotel Reina Isabel

Beaux Arts Quito hotel in La Mariscal with free parking
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a snack bar/deli, a conference centre and a business centre.
Hotel Reina Isabel offers 100 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. LCD televisions come with cable channels. Bathrooms include dressing gowns, bidets, complimentary toiletries and hairdryers.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at Hotel Reina Isabel. During your stay, you're just a quick walk from Cuyabeno Lodge. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Just a 2-minute drive from Foch Square and 5 minutes from Atahualpa Olympic Stadium
Hotel Reina Isabel offers its guests a fitness centre and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 377 square feet (35 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Reina Isabel. Free self parking is available.

This 3.5-star Quito hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Reina Isabel has a restaurant on site.
Lumo Restaurante – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.50 for adults and USD 12.50 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lumo Restaurante

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (377 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Reina Isabel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 12.50 for adults and from USD 12.50 for children
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Isabel Reina
Hotel Reina
Hotel Reina Isabel
Hotel Reina Isabel Quito
Reina Isabel Hotel
Reina Isabel Quito
Reina Isabel
Hotel Reina Isabel Hotel
Hotel Reina Isabel Quito
Hotel Reina Isabel Hotel Quito

Hotel Reina Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1019 reviews" "
Rating 8 - Good. 279 out of 1019 reviews" "
Rating 6 - Okay. 69 out of 1019 reviews" "
Rating 4 - Poor. 23 out of 1019 reviews" "
Rating 2 - Terrible. 19 out of 1019 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maralee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and well situated for us first timers to Quito. The food in the hotel's restaurant was delicious. We enjoyed our visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel with a large room.
Stayed 1 night in Aug 2024

10/10 Excellent

Aren J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Quito
They upgraded us to a bigger room which was awesome. There were plenty of options at breakfast.
Stayed 4 nights in Jul 2024

8/10 Good

Taleen

Stayed 2 nights in Aug 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and even offered a free upgrade. It was a nice view from the room and convenient to explore. I felt safe at all times and it was very clean. Everything was what was expected and better really enjoyed my stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay! The staff were so kind and welcoming, our room was lovely, beds were comfortable, included breakfast was just right! They even made us breakfast to go on the second morning, when we had to leave for the airport before breakfast opened. The area around the hotel had some great restaurants, but also seemed possible a little unsafe at night. I appreciated that there was a 24/7 security guard outside, and during the day there was always another staff member outside to help with taxis and Ubers. I highly recommend!
Stayed 2 nights in Jul 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable, welcoming and all the ameneties thank youn
Stayed 2 nights in Jul 2024

10/10 Excellent

Leonel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice hotel with good breakfast including.
Stayed 1 night in Jul 2024

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice hotel, and great customer service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quiet and peaceful atmosphere of the place
Stayed 1 night in Jul 2024

10/10 Excellent

Thiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe a policeman walks you to your Uber. Also the breakfast was amazing!
Stayed 1 night in Jun 2024

10/10 Excellent

Liusong

Stayed 1 night in Jun 2024

8/10 Good

Oren, Sherman Oaks

Stayed 6 nights in Jun 2024

8/10 Good

Andrea Toni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SAFETY IN NEIGHBORHOOD
Stayed 14 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Arthur, Castaic

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the more than generous space, it's as if you're home in your master bedroom, the bathroom was to die for. Not only did it have a, wait for it, a Jacuzzi, it also has a Bidet! I got sick in Otavalo from eating Seafood soup. The Bidet became inseparable for 2 days. The best 2 days of my stay.
Stayed 4 nights in May 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Spacious room, clean, nice gym, restaurant open late, quiet, good water pressure. Only wish the gym had a water cooler/jug and towels. Towels were not always available or out
Stayed 3 nights in Jun 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Moti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it all the room the bedroom very clean and the stuff are great and helpful for real center of Quito and close to ALL THE bar's restaurants
Stayed 4 nights in May 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor, gym, high quality breakfast, polite staff
Stayed 7 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, excellent staff.
Stayed 1 night in Apr 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for stay in Mariscal area of Quito
Check in was efficient, friendly and helpful. I was given an upgrade to a suite on the 7th floor at no extra charge. It was great after a long travel day that the in-house restaurant was open until 10 pm. The cappuccino and cheese cake was much appreciated and well presented, but just okay in quality. The suite was huge, had a fridge and coffee area, wonderful big bathroom and king size super comfy bed. The air ventilation system was a little noisy. The entire room was spotless! A buffet breakfast was included and it was very good with adequate choice for all. Restaurant service was excellent. First time I’ve tipped for months in Ecuador. Front desk and security staff were so helpful with recommendations and directions for things to do in the area. Front desk staff arranged for my hotel transportation and to my surprise it was a very comfortable SUV at the same price of a regular cab. I was so in need of this pampering after a hard week. Thanks so much to all the staff! I got a great price for the hotel room through hotels.com and I totally recommend this hotel for a stay in the Mariscal district of Quito.
Stayed 1 night in Apr 2024