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Deluxe Room, Partial Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Acacia Palace, you're just a quick walk from Marina di Ragusa Beach. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to deep-tissue massages, body scrubs or manicures and pedicures at Terraqua
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, bicycles to rent and hiking/biking trails
  • Steps from Marina di Ragusa Beach and 11 minutes on foot from Piazza Duca degli Abruzzi
  • Airport shuttle service available for a fee

Acacia Palace ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Acacia Palace

Everyone (1) Couples (1)
5 out of 5

Posted by on 12 Jun 2022

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2 out of 5
Das Personal war nicht nur nicht ausgebildet, sondern auch noch unfreundlich. Die Einrichtung ist in die Jahre gekommen. Das Frühstück war zwar relativ umfangreich, aber lieblos. Wenn mehrere Personen gleichzeitig Kaffee aus der Maschine rauslassen wollten, fiel regelmässig die Sicherung aus. Es gab keine Omelette, obwohl ein Koch zugegen war; der jedoch nur Crèpes und Spiegeleier zubereiten konnte/durfte. Die Rühreier waren immer kalt. Es lohnt sich keineswegs im teureren Palace zu buchen, da es keinerlei Vorteile bietet. Die Lage zum Strand und auch zum Ort ist gut. Fazit: das Preis-Leistungs-Verhältnis war sehr schlecht. Es entspricht keineswegs einem 4-Sterne-Hotel.

Posted by on 22 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by Acacia Palace

Gentili ospiti anonimi, ricordiamo bene il Vs soggiorno e anche la Vs dimenticanza del checkout l'ultimo giorno. Ci dispiace che non abbiate apprezzato la nostra ricchissima e tradizionale colazione, purtroppo non si possono in vacanza mantenere le abitudini di casa, ma bastava chiedere e avremmo assecondato i Vs desideri. purtroppo scrivere dopo la partenza e in forma anonima non aiuta nè la struttura nè i futuri ospiti. Grazie comunque

Property Features

Acacia Palace offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the business-friendly Acacia Palace. You'll have access to the health club at a partner property. Self parking is free. Smoking is allowed in designated areas at this Mediterranean Ragusa inn.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Acacia Palace offers 60 air-conditioned accommodations with minibars and a safe. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and bidets. This Ragusa inn provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

  • Memory foam beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM. The inn hosts a free manager's reception daily.

Acacia Palace has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the inn include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling nearby
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

Terraqua has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Carte Blanche, debit cards and cash.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night for adults; EUR 2.00 per night for guests aged 12 to 74 years old, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Acacia Palace Inn Ragusa
  • Acacia Palace Ragusa
  • Acacia Palace Inn
  • Acacia Palace Ragusa
  • Acacia Palace Inn Ragusa

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.