8/10 Good
Christina
Travelled with family
28 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place
The hotel grounds and pool are beautiful, and the room was spacious, equipped with a coffee machine and a small kitchenette. We appreciated the complimentary water upon arrival, and the room had good air conditioning. The bed was fine, though the pillows could be more comfortable.
Breakfast was generally nice, but on the first day, they didn’t have any juice or butter. Dinner at the restaurant was fantastic, and the servers were excellent—especially Gonzalo, who went above and beyond to make our experience memorable.
We encountered a small issue regarding the sauna. Although there was no mention of an additional fee in our booking, we were informed it would cost 30 euros per person for one hour. After discussing this with the receptionist, she brought it to the manager’s attention, and they kindly offered us complimentary access. Be aware that the wellness facility is only open from 3 pm to 8 pm, and advance booking is required. It would be better if this space were open to all hotel guests without extra charges. This would be appreciated and go a long way with guests.
the olive oil produced on-site is amazing, and we highly recommend taking some home.
An overall lovely stay
Christina
Stayed 2 nights in Sep 2024