Candlewood Suites Durham, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Durham, an IHG Hotel

Desk, laptop workspace, blackout curtains, iron/ironing board
Point of interest
Exterior
BBQ/picnic Area
Point of interest

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
1818 Highway 54, Durham, NC, 27713
  • Research Triangle Park
    18 min walk
  • Streets at Southpoint Mall
    4 min drive
  • Parkside Town Commons
    8 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    11 min drive

Room options

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Roll Shwr)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Comm, Tub)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Durham, an IHG Hotel

Hotel in Durham with fitness centre and 24-hour business centre
This smoke-free hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Weekly housekeeping is available.
Candlewood Suites Durham, an IHG Hotel offers 122 accommodations with coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Durham, an IHG Hotel. During your stay, you'll be within walking distance of Research Triangle Park. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, convenience store and a computer
  • On-site recreation includes a gym
  • Just a 1-minute drive from Research Triangle Park and a few minutes from Streets at Southpoint Mall
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Durham, an IHG Hotel. Free self parking is available.

This Durham hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 25

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay), plus a one-time cleaning fee of USD 150.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay) plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Durham
Candlewood Suites Durham
Candlewood Suites Hotel Durham
Candlewood Suites Durham Hotel
Durham Candlewood Suites

Candlewood Suites Durham, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 190 out of 549 reviews" "
Rating 8 - Good. 143 out of 549 reviews" "
Rating 6 - Okay. 90 out of 549 reviews" "
Rating 4 - Poor. 51 out of 549 reviews" "
Rating 2 - Terrible. 75 out of 549 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Chiante

Stayed 2 nights in Aug 2024

8/10 Good

Ahmed

Stayed 2 nights in Jul 2024

2/10 Terrible

Ashley

Disliked: Amenities
Room was broken
Stayed 1 night in Aug 2024

2/10 Terrible

Erika

Business traveller
Disliked: Property conditions & facilities, room comfort
Dissatisfied Customer
The tubs in both rooms were dirty, there were dead bugs in one of the rooms, floors wasn’t swept and there were no phones in the room and linens were very limited.
Stayed 2 nights in Aug 2024

2/10 Terrible

Erika

Stayed 2 nights in Aug 2024

2/10 Terrible

Tyler

Stayed 2 nights in Aug 2024

10/10 Excellent

jolena

Liked: Staff & service, property conditions & facilities
i like the outside and the room set up but i didnt like the little asss bathrooms and ceiling leaking on the floor
Stayed 1 night in Aug 2024

6/10 Okay

Angelyse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Chloe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Iris

Liked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Iris

Liked: Cleanliness, amenities
The television channel are terrible. TLC is a PBC Channel
Stayed 2 nights in Jun 2024

6/10 Okay

Iris

Travelled with family and small children
Television was terrible TLC a PBS station the kids wanted TLC. Won't ɓe staying here again . ,
Stayed 2 nights in Jul 2024

8/10 Good

Dawn

Stayed 1 night in Jul 2024

8/10 Good

Dawn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Eh...Not the best, but not the worst.
The stay was ok. I ws traveling due to work. The room had a garbage disposal that didn't worrk. The caulking around the bathtub was molded. It was ok for the two night stay that was needed for work.
Stayed 2 nights in Jun 2024

10/10 Excellent

Roderick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar Hotel with Staff & Tenants
Good that Executive Management came to clean the hotel and professionally get things back in order for accommodations. This hotel is stellar for helping people who have hardships. Excellent staff and tenants are family oriented. But, the hotel has to make a profit.
Stayed 3 nights in Jun 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
average clineliness
Stayed 1 night in Jun 2024

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities
the hotel was quiet and convenient for me. The cleanliness could have been better.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Location is definitely dated. There were stains and obvious wear to the sofa and other furniture. On the flip side there is a nice patio area outside and the staff was kind and accommodating
Stayed 2 nights in Jun 2024

8/10 Good

M B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, ample parking, clean rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Close to food and high-way. Iris S.
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Decent cheap place for people who don't mind odors
Pros: Large room with full fridge, microwave, coffee maker, and stovetop in room; reasonable price; decent fitness center. Front desk staff relatively helpful. Cons: Property is kind of run down. The whole place has a very distinctive odor, which is kind of a combination of smoke, incense, and food smells. I would guess that some people are living there long-term. The room is not the cleanest (but not gross, just lived-in) and fixtures need updating. Fitness center and laundry room are one big room.
Stayed 2 nights in Jun 2024

6/10 Okay

Joanie

Disliked: Property conditions & facilities
Things were broken in the room vents on the floor and towel holder in bathroom refrigerator door. Carpet on the stairs was dirty
Stayed 1 night in Jun 2024

2/10 Terrible

Herbert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024