2/10 – Ungenügend
Malena
Mit der Familie und kleinen Kindern gereist
6. Okt. 2025
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
The only good thing about this place was the 2nd shift reception she was pleasant and the short distance to UNC for the game, the rest was down hill. Our beds was covered in pet hair we went directly back down to the desk and the hotel was booked so was so many others in the area due to the big game so we were offered new bed lining. I’m not anti-pet so changing the bed wasn’t a big deal but an inconvenience after traveling all day plus paying over $200 for the night. The water in the shower would not stay consistent it would go in and out hot and cold. We door dashed take out just so we could rest. Once the food was on the way we went to the drink machines in the hall and it didn’t work needless to say none in the building was in order so we were told to walk next door they had a on-site mini store another inconvenience at this point we just need a break. That’s not all!! We get our door dash didn’t finish all the food put it in the mini fridge to open the fridge the next morning to roaches in the fridge. I’m disgusted and over this place. We reported it to the front desk upon check out but was only offered a apology. Needless to stay we stopped at the coin laundry on our way home to dump everything in a steaming hot washer as I do not do BUGS nor wanted to take them home with me!!!!! Worse trip ever!
Malena
Aufenthalt von 1 Nacht im Oktober 2025