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Hilton Garden Inn Durham/University Medical Center

3.0 star property

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Photo gallery for Hilton Garden Inn Durham/University Medical Center

Reception
Junior Suite, 1 King Bed | Laptop workspace, blackout curtains, iron/ironing board
Exterior
Junior Suite, 1 King Bed | Living area | 42-inch flat-screen TV with cable channels, TV
Pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

Map
2102 West Main Street, Durham, NC, 27705
  • Duke University
    ‪9 min walk‬
  • Duke University Hospital
    ‪17 min walk‬
  • Cameron Indoor Stadium
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, Accessible

Room, Accessible | Laptop workspace, blackout curtains, iron/ironing board

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

42-inch flat-screen TV with cable channels, TV

Suite, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

Laptop workspace, blackout curtains, iron/ironing board

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds

Laptop workspace, blackout curtains, iron/ironing board

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Laptop workspace, blackout curtains, iron/ironing board

One King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe, One King Bed

Laptop workspace, blackout curtains, iron/ironing board

Deluxe, One King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Accessible

Two Queen Beds, Accessible | Laptop workspace, blackout curtains, iron/ironing board

Two Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Durham/University Medical Center

Hotel with free parking, near Duke University
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre.
Hilton Garden Inn Durham/University Medical Center offers 128 accommodations with complimentary newspapers and a hairdryer. 42-inch flat-screen televisions come with cable channels.

This Durham hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Durham/University Medical Center. During your stay, you'll be within walking distance of Duke University. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Great American Grill
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 13 minutes by foot from Duke University and a 2-minute drive from Duke University Hospital
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, a terrace, and a vending machine are also featured at Hilton Garden Inn Durham/University Medical Center. Free self parking is available.

This 3-star Durham hotel is smoke free.

Great American Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Pavilion Lounge – On-site bar. Open daily.
Pavilion Pantry – This café only serves light fare. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill
  • Pavilion Lounge
  • Pavilion Pantry

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Durham University Medical Center
Hilton Garden Inn Durham/University
Hilton Garden Inn Medical Center
Hilton Garden Inn Medical Center Hotel
Hilton Garden Inn Medical Center Hotel Durham University
Hilton Garden Inn Durham/University Hotel Durham
Hilton Garden Inn Durham/University Hotel
Hilton Garden Inn Durham/University Durham
Hilton Garn DurhamUniversity
Hilton Garden Inn Durham/University Medical Center Hotel
Hilton Garden Inn Durham/University Medical Center Durham
Hilton Garden Inn Durham/University Medical Center Hotel Durham

Hilton Garden Inn Durham/University Medical Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for a weekend visit to Duke!
Stayed 2 nights in Feb 2025

10/10 Excellent

Anastasia, New york

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Easily accessible to Duke, and down the street from Whole Foods and other stores if you need to shop! Friendly staff, and nice little outdoor seating and indoor bar/restaurant. Overall great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Great experience! The elevators and doors looked a bit worn and some of the furniture is a bit tired but would totally stay again!!
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a very good overnight stay!

Only thing that should have been better was self check-in. I was able to use the app to check-in, but I still need to stop at the front desk upon arrival before my digital key was issued to me.
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel front staff were very informative of restaurants in the area. They gave us walking directions to a nearby restaurant after a long day of driving.
Stayed 1 night in Feb 2025

8/10 Good

pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option near Duke University Medical Center.
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities
It was my second time visiting this place! I will come back again next time. Everyone was nice! Thank you.
Stayed 1 night in Feb 2025

6/10 Okay

Roxanne, Wilmington

Stayed 1 night in Dec 2024

2/10 Terrible

Daniel

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We stay the night of the 24th. Our car was broken into during the night. The staff made no effort to notify us. The next morning when i found my car and came in to tell the staff they said, "oh yours was ONE OF 3 broken into last night." We did not see the park at own risks at night when we arrived. There are also no cameras to help in cases like this.

10/10 Excellent

rosemary, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just above and beyond in terms of service. Delightful food. Could not ask for friendlier people. Huge room, very clean…
Stayed 3 nights in Jan 2025

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Durham

Love it will be back again
Stayed 2 nights in Jan 2025

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to 40 Duke center Circle for doctors appointments.
Stayed 1 night in Jan 2025

10/10 Excellent

Eleanor

The nicest man checked me in!
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa, Blacksburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for all our needs
Stayed 1 night in Dec 2024

6/10 Okay

Myoung S

No sound insulation at all
Stayed 3 nights in Dec 2024

4/10 Poor

Barb

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reserved a king on Nov 24 and when i arrived on 12/12 they gave me a queen. When I questioned the desk, i was told that nothing could be done as they were sold out
Stayed 1 night in Dec 2024

6/10 Okay

Janelle

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was far too expensive.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Matthew

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2024