Hilton Garden Inn Raleigh /Crabtree Valley

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Raleigh /Crabtree Valley

Lobby
Meeting facility
Exterior
Sports facility
Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Room service

Explore the area

Map
3912 Arrow Drive, Raleigh, NC, 27612
  • Crabtree Valley Mall
    12 min walk
  • UNC REX Hospital
    5 min drive
  • North Hills Shopping Center
    5 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    15 min drive

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Raleigh /Crabtree Valley

Hotel with free parking, near Crabtree Valley Mall
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hilton Garden Inn Raleigh /Crabtree Valley offers 149 accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Raleigh /Crabtree Valley. During your stay, you'll be within walking distance of Crabtree Valley Mall. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Garden Grille & Bar
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Crabtree Valley Mall and 5 minutes from North Hills Shopping Center
  • Free shopping centre and local-area shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 6049 square feet (562 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Raleigh /Crabtree Valley. An area shuttle within 3.00 miles and A shopping centre shuttle are free. Self parking is free.

This 3.5-star Raleigh hotel is smoke free.

Garden Grille & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6,049 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Raleigh Crabtree Valley Hotel
Hilton Garden Inn Crabtree Valley Hotel
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Hilton Garden Inn Raleigh / Crabtree Valley
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Hilton Garden Inn Raleigh /Crabtree Valley Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 662 out of 910 reviews" "
Rating 8 - Good. 175 out of 910 reviews" "
Rating 6 - Okay. 46 out of 910 reviews" "
Rating 4 - Poor. 15 out of 910 reviews" "
Rating 2 - Terrible. 12 out of 910 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, great location and very convenient to shopping and dining.
Stayed 1 night in Sep 2024

10/10 Excellent

La Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2024

6/10 Okay

Tierra

Stayed 1 night in Aug 2024

4/10 Poor

Lisle

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Stayed 3 nights in Jul 2024

8/10 Good

PAMELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff!
Stayed 1 night in Aug 2024

10/10 Excellent

April

Stayed 1 night in Jun 2024

8/10 Good

Tameika

Stayed 3 nights in Aug 2024

10/10 Excellent

guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, I would stay there again
It seems like it’s a new hotel. It’s clean, the staff was helpful and friendly. I would stay there again. The 4 on eco friendliness was do to the lack of EV charging station.
Stayed 2 nights in Aug 2024

10/10 Excellent

joanne

Travelled with family
Liked: Amenities
Very nice room and lobby. Clean, comfortable bed
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations and very friendly staff. Our room even though there wasn’t a view was perfect. Comfortable beds and cool air made it perfect for sleeping.
Stayed 1 night in Aug 2024

10/10 Excellent

Ezzard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great last minute choice for our girls’ night out! Room and bathroom were both very clean and spacious. Nice decor throughout the hotel. There were some events going on during our stay, which could be why parking was limited. However, parking is free and there was additional parking available at the hotel next door. I would definitely stay again.
Stayed 1 night in Aug 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent free breakfast including made-to-order choices. Friendly staff. Bright, clean lobby, restaurant, and room. Seemed to be some long-term guests at nearby hotels.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel very friendly staff will stay again
Stayed 1 night in Aug 2024

6/10 Okay

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice phone was working so no room service I had 6 homeless people asking me questions in 3 days all in the front of tbe hotel
Stayed 3 nights in Jul 2024

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and area
It was a nice room and clean. However the bed was too soft and the pillows need to be replaced; they were too flat. Otherwise this would've gotten five stars.
Stayed 1 night in Jul 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very modern and clean. The restaurant area was very nice. The room was cozy.
Stayed 1 night in May 2024

10/10 Excellent

Tony

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean building . Wish pool stayed open later than 10pm. But great staff..
Stayed 1 night in Jul 2024

10/10 Excellent

sheena

Travelled with family and small children
Liked: Amenities
Checking in was pretty easy and the two ladies that checked us in were very polite. The pool was awesome! The breakfast was ok, we didnt get to try lunch or dinner. It was convenient to everything and we are going to make this our go to s Place to stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Ebony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process, friendly staff, and clean. No complaints! Will definitely stay again.
Stayed 1 night in Jun 2024