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Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Exterior
Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Breakfast buffet

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • North Carolina State Capitol
    ‪5 min walk‬
  • North Carolina Museum of History
    ‪6 min walk‬
  • Marbles Kids Museums
    ‪10 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds (High Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

7.6 out of 10
Good
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

7.8 out of 10
Good
(61 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(43 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

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Hyatt House Raleigh Downtown/Seaboard Station

Pool
Breakfast included
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Free WiFi
4.7 out of 5, Exceptional, (109)
The price is CHF 244
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Hyatt House Raleigh Downtown/Seaboard Station

About this property

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Hotel with a 24-hour fitness centre, a quick walk to Raleigh Convention Center
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel offers 203 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Raleigh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel. During your stay, you're just a quick walk from Morgan Street Food Hall. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the location and the clean guestrooms
  • Just a 5-minute walk from North Carolina State Capitol and 10 minutes on foot from Marbles Kids Museums
Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and a garden are also featured at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Raleigh hotel.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital, An Ihg
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Hotel
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Raleigh

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 263 out of 1006 reviews" "
Rating 8 - Good. 246 out of 1006 reviews" "
Rating 6 - Okay. 193 out of 1006 reviews" "
Rating 4 - Poor. 179 out of 1006 reviews" "
Rating 2 - Terrible. 125 out of 1006 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Stayed 2 nights in Sep 2024

4/10 Poor

Caitlyn

Travelled with family, Travelled with partner
Lobby and hallways had a terrible smell. Luckily our room did not. An elevator was out leaving one working elevator for the whole hotel and we were not advised of this upon check in.
Stayed 1 night in Oct 2024

4/10 Poor

Mark

Business traveller
Liked: Cleanliness
Disliked: Amenities
Not so friendly front desk staff, experienced 2 different staff on two occasions. One elevator out of service Used to have a nice restaurant with a view, for breakfast, now simple hand-held items and coffee, right next to the front desk. Overall unsatisfactory. I get the impression that the AC has taken the guests away and this place is just a shell of a 2 star now.
Stayed 1 night in Oct 2024

6/10 Okay

Justin

Liked: Staff & service
Hotel employees were great. Friendly and helpful. The hotel itself needs some major improvement. Smell of sewage in the lobby. Only one elevator working. (Which I’ve heard is a common occurrence) Lastly, none of the TVs worked. I was in town with 5 other coworkers and none of their TVs worked.
Stayed 2 nights in Oct 2024

6/10 Okay

Davidson

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Sileny

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Didn’t appreciate the mini fridge being inside the closet
Stayed 3 nights in Oct 2024

6/10 Okay

Chanta

Travelled with family
Liked: Staff & service
Disliked: Amenities
Property needs an update but can’t beat the location and walkability for the price.
Stayed 1 night in Sep 2024

4/10 Poor

Akihiko

Disliked: Cleanliness, staff & service, property conditions & facilities
Why do they charge the parking and safety? There are no fridge and microwave in the room.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly. Hotel was old and needs to be updated.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mayra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so bad we left. Was only in town for 1 night but was so bad we couldn’t suck it up.
Stayed 2 nights in Oct 2024

8/10 Good

Jan

Stayed 1 night in Oct 2024

4/10 Poor

Lindsay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Domique

Travelled with group
Liked: Amenities
Great place
Stayed 1 night in Oct 2024

4/10 Poor

Cody

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our bathtub had brown stains all in it and constantly dripping water. The bathroom door would not close all the way and the door knob on the hallway door was broken. We did not say anything to management because we were only in town for one quick night. But the room should have never been rented like this, especially for the price. We refused to shower this morning.
Stayed 1 night in Oct 2024

2/10 Terrible

Ginger

Stayed 1 night in Oct 2024

6/10 Okay

Melvin

Disliked: Staff & service
A decent place in downtown.
Stayed 4 nights in Sep 2024

6/10 Okay

Jeffrey

Business traveller
Liked: Cleanliness, staff & service
It would be nice if the rooms had a coffee maker, microwave and mini-fridge. I have come to expect that, since most other hotels do. The staff was excellent.
Stayed 1 night in Sep 2024

8/10 Good

Ceaira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Ryan

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Disappointing
Disappointing stay. Visited Raleigh for one night, and check in was easy with a friendly receptionist. However, the property was not well maintained. The parking garage smelled like trash and vomit. Only one elevator was functioning and when I went to use the stairs, I was harassed by hotel staff. The stairway had no lights. The other elevator that was functioning was the staff elevator but wasn't marked so when I went to the lobby, I had to pass through housekeeping. Definitely not worth the price, would not recommend staying here.
Stayed 1 night in Sep 2024

10/10 Excellent

Santoshi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

John

Building is not well maintained. No shampoo, conditioner, lotion provided, until asking for
Stayed 5 nights in Sep 2024