Sheraton Raleigh Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Raleigh Hotel

View from property
Daily full breakfast for a fee
Lobby
Premium bedding, down duvets, in-room safe, desk
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
421 S Salisbury St, Raleigh, NC, 27601
  • Raleigh Convention Center
    ‪2 min walk‬
  • Red Hat Amphitheater
    ‪5 min walk‬
  • Duke Energy Center for the Performing Arts
    ‪6 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪19 min drive‬

Room options

Club Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 27.1 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(55 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 27.1 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds

8.4 out of 10
Very good
(30 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 27.1 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 27.1 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sheraton Raleigh Hotel

Hotel with a fitness centre, steps from Raleigh Convention Center
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Sheraton Raleigh Hotel offers 353 air-conditioned accommodations with video game consoles and a safe. Beds feature down duvets and premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Raleigh Hotel. During your stay, you're just a quick walk from Raleigh Convention Center. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Jimmy V's Osteria + Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Raleigh Convention Center and a 5-minute drive from North Carolina State University
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13003 square feet (1208 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Raleigh Hotel. For a fee, parking is available.

This 3.5-star Raleigh hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Jimmy V's Osteria + Bar – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Cafe Sienna – On-site café. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Sienna
  • Jimmy V's Osteria + Bar

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 14 per person
  • Self-parking fee: USD 15.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Raleigh Sheraton
Raleigh Sheraton Hotel
Sheraton Hotel Raleigh
Sheraton Raleigh
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel Hotel
Sheraton Raleigh Hotel Raleigh
Sheraton Raleigh Hotel Hotel Raleigh

Sheraton Raleigh Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 454 out of 1001 reviews" "
Rating 8 - Good. 270 out of 1001 reviews" "
Rating 6 - Okay. 141 out of 1001 reviews" "
Rating 4 - Poor. 84 out of 1001 reviews" "
Rating 2 - Terrible. 52 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You need handicap toilets and better pillows. Other than that it was pleasant.
Stayed 1 night in Oct 2024

6/10 Okay

Chrissy

Business traveller
Stayed 1 night in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

LaKesia

Stayed 3 nights in Oct 2024

10/10 Excellent

matt

Stayed 4 nights in Sep 2024

2/10 Terrible

ilisha

Travelled with partner
Disliked: Cleanliness, staff & service
For the cost of the room total being over $400 there should have not been anything wrong. The first room had bed bugs and when switched we did not have any linen. We were given a later check out because I wanted my actual money back. I was too tired to argue but I will not be going back!
Stayed 1 night in Oct 2024

6/10 Okay

JANET

Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean and spacious enough for two people. Thought the charge for parking was outrageous. Granted there was a big event that weekend, but with room rates being so expensive already you would expect the guests to have a parking pass or something to enable them to come and go as that please instead of charging them every time they leave the the parking area.
Stayed 3 nights in Sep 2024

4/10 Poor

Melissa

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Courtney, Shelburne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Sheraton. Friendly staff, hotel was clean, comfortable and had nice decor. Great location. Only complaint was that there was no mini fridge in our room. Otherwise, wonderful experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Stayed 1 night in Sep 2024

8/10 Good

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence

Stayed 2 nights in Sep 2024

4/10 Poor

Joshua

Stayed 1 night in Aug 2024

10/10 Excellent

Lynette

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful. The room was very clean and quiet
Stayed 1 night in Sep 2024

6/10 Okay

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not too bad, but I wish there was a free parking lot because I had to pay for parking for there and at the Marbles Kids Museum
Stayed 1 night in Sep 2024

10/10 Excellent

Jacalyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Mark, Dallas

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Best way to say it is literally lipstick on a pig. You can’t put fake wood floor in a room (badly I might add), throw in a new headboard and faucet on the sink and expect it to be updated! Lots of improvements needed. You can tell many years ago this was probably a really great property. Had dinner two nights at the Johnny V’s. One was just ok, the second was awful. Pizza was undercooked with a soggy crust…everything slid right off each piece! Just no attention to doing it right! Overall the property just felt sticky. All the floors had this waxy sticky feel from the restaurant to the lobby to the room. The parking here is unexplained! I parked in one of the garages across the street as told, but told by 3 people 3 different stories of the fact that I was in the right or wrong garage and directions of where to park and how to pay for it just not clear at all. Bathroom was AWFUL. Dirty, cobwebs with spiders, hairs all over including the stack of towels. Plus the room had no fridge which I miss having. Oh! …and the room door had been painted so many times and the humidity made my door stick every single time I opened it from the inside or outside. Just not a good experience and will choose a different property the next time I have to visit for business.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Kiani

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are absolutely amazing. Went for 3 nights 4 days and loved every minute of staying here. The ladies at the front desk (Ms Joy, Ms Celeste, and Ms Nicole) absolutely helpful from navigating the area to any little needs. There was a gentleman but I didn’t catch his name who was just as helpful. All the way to Ms. Fifi and Ms Shelly in the dining hall with the cooks. Definitely recommending this hotel and will be staying here again for future conferences.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leon

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was amazing
Stayed 2 nights in Sep 2024

10/10 Excellent

Kat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for after a show at Redhat.
Stayed 1 night in Sep 2024

8/10 Good

JOSIAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location. We always stay at this hotel when we visit Raleigh.
Stayed 1 night in Sep 2024