4/10 Poor
Binny
Travelled with family, Travelled with pets
28 Feb 2025
Liked: Staff & service
Disliked: Cleanliness
I like the fact the property is dog friendly. I was however, really disappointed at the fact that it cost $85 a night for a pet. I only stayed a night and was told that was the cost. Expedia does a terrible job of not listing this. I was also disappointed at the rooms cleanliness. It was not cleaned as I expected it to be. There were crumbs all over the sofa that pulls out to a bed so this convinced me the room isn’t cleaned up very often. There was also a tiny bug on the pillow which I didn’t make such a bid deal about as it’s North Carolina and there are bugs everywhere and I didn’t see anything else. There was also some hair on towels. I thought and expected this hotel rook to be cleaner than what I saw but this was not the case. Also, the woman was very adamant that when a pet stays, they do a deep clean but I honestly don’t think a deep clean is even done for guests that stay there on a daily basis or more. There was also noise you can hear from the next room over even with the guests having a normal conversation
Binny
Stayed 1 night in Feb 2025