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Tru by Hilton Chapel Hill

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tru by Hilton Chapel Hill

Reception
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Lobby
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Air conditioning
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1742 FORDHAM BLVD, Chapel Hill, NC, 27514
  • North Carolina Botanical Garden
    ‪6 min drive‬
  • University of North Carolina
    ‪7 min drive‬
  • Franklin Street
    ‪7 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Aloft Chapel Hill

Pool
Pet-friendly
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1005)
The price is CHF 163
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Aloft Chapel Hill

About this property

Tru by Hilton Chapel Hill

Hotel in Chapel Hill with 24-hour fitness centre and 24-hour business centre
This hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and express check-out. Housekeeping is available on request.
Tru by Hilton Chapel Hill offers 98 accommodations with a hairdryer and an iron/ironing board. 55-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Chapel Hill. During your stay, you'll be within walking distance of University Mall. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 12 minutes by car from Duke University and 7 minutes from University of North Carolina
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. The business-friendly Tru by Hilton Chapel Hill also features a 24-hour fitness centre, coffee/tea in common area, and express check-out. Self parking is free. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Chapel Hill hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Tru by Hilton Chapel Hill.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Chapel Hill Hotel
Tru by Hilton Chapel Hill CHAPEL HILL
Tru by Hilton Chapel Hill Hotel CHAPEL HILL

Tru by Hilton Chapel Hill Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 327 out of 461 reviews" "
Rating 8 - Good. 80 out of 461 reviews" "
Rating 6 - Okay. 25 out of 461 reviews" "
Rating 4 - Poor. 16 out of 461 reviews" "
Rating 2 - Terrible. 13 out of 461 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Alice, Williston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of this hotel. I found an old icey hot patch in my bed! There was no comfortable seating outside.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price
Stayed 2 nights in Oct 2024

10/10 Excellent

Morgan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Leah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was hair in my bed, the sink had low water pressure, there was banging/construction upstairs all night so I couldn't sleep, and the manager offered 10k points to make up for the inconvenience but only issued 8k points. Very petty and unnecessary.
Stayed 2 nights in Oct 2024

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

courtney

Stayed 1 night in Sep 2024

10/10 Excellent

amna, new york

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for proximity to unc hospital. Overall, an excellent e patience
Stayed 4 nights in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Overnight
Always a pleasure to stay at Tru Hilton!
Stayed 1 night in Oct 2024

10/10 Excellent

aju

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very clean and great staff. Will definitely recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsay

Stayed 1 night in Sep 2024

8/10 Good

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice folks at desk , all good except my room was never cleaned or fresh linens .
Stayed 4 nights in Oct 2024

10/10 Excellent

Dara

Stayed 1 night in Oct 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. There was a staff member name Stephanie that went above and beyond to help us with some information we requested about the area
Stayed 2 nights in Oct 2024

10/10 Excellent

Stacey and Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is wonderful, room spotless!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was great! I wish there was a small dresser to put clothes, etc in drawers. A bit bigger room would be nice.
Stayed 3 nights in Sep 2024

2/10 Terrible

RICHARD

Travelled with family
I was stranded in Asheville from storm Helene for three days with no gas, internet or phone service. Under the circumstances, I was hoping Tru would move my non-refundable reservation to another committed date two weeks later. They declined. Not happy about the lack of consideration.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marc

Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Naima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely place with a great breakfast perfectly located and well decorated.
Stayed 1 night in Sep 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would have given it a higher rating if it wasn’t so insanely overpriced. Also know that this is a very dog friendly hotel. If you’re not bringing a dog and you don’t enjoy listening to barking it may not be for you.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024