WoodSpring Suites Raleigh Apex

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for WoodSpring Suites Raleigh Apex

Exterior
Laundry room
Lobby
Fridge, microwave, stovetop
Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
901 Lufkin, Apex, NC, 27539
  • Ting Park
    6 min drive
  • Waffle House
    8 min walk
  • Cary Station
    16 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    21 min drive

Room options

Standard Room, 1 Double Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

WoodSpring Suites Raleigh Apex

Suburban hotel in Apex with free parking
This hotel features laundry facilities, express check-out and free self parking. WiFi in public areas is free. Housekeeping is available once per stay.
WoodSpring Suites Raleigh Apex offers 121 accommodations. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

This Apex hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided once per stay.

During your stay at WoodSpring Suites Raleigh Apex, you'll be close to Knights Play Golf Center. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a lift
  • 13 minutes by car from North Carolina State Fairgrounds and 15 minutes from North Carolina State University
  • Dogs welcome for a fee (restrictions apply)
WoodSpring Suites Raleigh Apex offers its guests laundry facilities, express check-out, and a lift. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Apex hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Front desk staff will greet guests on arrival
Guests travelling with pets are charged a USD 50 fee per stay, in addition to the nightly pet fee.

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 8:00 PM
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Value Place Apex
Value Place Raleigh
WoodSpring Suites Raleigh Apex Hotel
Value Place Raleigh Hotel Apex
Value Place Raleigh NC Apex Hotel
Value Place Raleigh NC Apex
WoodSpring Suites Raleigh Hotel
WoodSpring Suites Raleigh
Value Place Raleigh NC (Apex)
Value Place Raleigh Apex
WoodSpring Suites Raleigh Apex Apex
WoodSpring Suites Raleigh Apex Hotel
WoodSpring Suites Raleigh Apex Hotel Apex

WoodSpring Suites Raleigh Apex Reviews

Reviews

6.2
Rating 10 - Excellent. 138 out of 600 reviews" "
Rating 8 - Good. 140 out of 600 reviews" "
Rating 6 - Okay. 96 out of 600 reviews" "
Rating 4 - Poor. 70 out of 600 reviews" "
Rating 2 - Terrible. 156 out of 600 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Faxian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Carmen

Travelled with family
Good afternoon; thanks for your interest in our experience. First, check in was ok, what happened from that point is the worst. There started our nightmare. The room we were given was awful, starting with the horrible smell all over the place. The “so called” kitchen is a disaster. Towel’s seemed that were never been washed, cockroaches everywhere, bathtub dirty and stained. Didn’t even take a bath. Long story short, decided to stay that night because it was really late. First thing in the morning, gathered our stuff and went to the “so called” front desk, where this unpleasant and unprofessional lady treated us like “garbage” to checkout. Said that we were going to be charged only for that night and it came out that we were charged for the whole stay. She said that in case of a claim, we should address you and not them. We’ll appreciate your help regarding this matter. Thank you so much.
Stayed 4 nights in Sep 2024

4/10 Poor

Nolan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi was down so I wasn’t able to check in, was told I would get refunded for the night I wasn’t able to stay and then never was.
Stayed 3 nights in Aug 2024

6/10 Okay

Prasad

Travelled with family
Disliked: Amenities, property conditions & facilities
Several fittings need repairs. Bathroom door handle was taped up. The elevator was not working for most of the day causing us to climb up and down four stairs with our special needs son. The location is close to shopping, restaurants etc. the room was spacious There is a kitchenette with a full size refrigerator.
Stayed 2 nights in Aug 2024

2/10 Terrible

Salvador

Stayed 4 nights in Aug 2024

10/10 Excellent

Rachel

Stayed 3 nights in Aug 2024

10/10 Excellent

Emanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Had a kitchenette in the room, but nothing in it, all had to be purchased or rented. The refrigerator was large which was good. The bathroom was great, and the main room very comfortable. Staff were very nice.
Stayed 12 nights in Jul 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had feces stains on the walls, along with crayon, burn marks and other various stains. Even our linen was stained and there were no replacements available. The entire property smells like people are actively smoking marijuana at all hours of the day and night. The dresser handles were broken. The sink counter was broken. It was an absolutely terrible experience.
Stayed 8 nights in Jul 2024

6/10 Okay

Beverly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We won't stay there again. They have kitchenettes in the rooms and someone burnt food on their stove. We had a fire alarm go off at 11 p.m. and had to walk down 4 flights of steps to get out of the building. It was over in an hour but that disturbed our sleep (and most guests just stayed in their rooms). Plus there were no grab bars in the shower and the tub was too high for me to enter (I'm very short and disabled). IF they had a grab bar I could have gotten in to the shower. Instead I had to take a sponge bath (after traveling all day). And the room was DIRTY. Blood stains on the carpet. Paint all over everything. My feet were filthy just walking to the bed. Sorry, but it wasn't a good experience at all. Did I mention that the first room they gave us was occupied and we walked in on someone in that room? The desk clerk was clueless.
Stayed 1 night in Jul 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jesus

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches
Saw cockroaches in the room. There wasn't even anyone to tell before check out because their front desk doesn't open until 9am.
Stayed 1 night in Jul 2024

4/10 Poor

dioney

Stayed 1 night in Jul 2024

4/10 Poor

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting, dirty, smelled horrid, no staff at night. We arrived after midnight and no one was there. It took us 45 minutes to get in touch with someone to let us in. The room we were given was filled with dog urine and feces. It smelled so bad and there were puddles of pee under the bed. When we tried to get a different room we waited an hour for an employee and no one came. We slept in the car. I had to buy cleaning supplies in the morning to go into the room, clean it and then shower. The front desk staff said no refunds and they can’t do anything. I will be reporting this to the health department. It is worse than a motel 6 or truck stop motel. Unsanitary, unsafe conditions that no human being should have to stay in.
Stayed 2 nights in Jul 2024

4/10 Poor

Yvette

Liked: Staff & service
Disliked: Property conditions & facilities
The Room had Roaches in Bathroom and Room. But otherwise was clean! (Sheets/Fridge/Countertop/ Microwave was clean).
Stayed 3 nights in Jun 2024

2/10 Terrible

Jenna

Stayed 1 night in Jun 2024

10/10 Excellent

Tearges

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Chelsey

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived and were placed on a lower floor due to elevators being out of service. Once we checked into the room, my 2 year old saw baby cockroaches crawling all over the pillows and was screaming in terror. I pulled the side table out and found the rest of the roach family eating someone's leftovers. We went to the front desk for assistance but no one was there. I tried calling, but no answer. The next day I called and requested refund, which was approved. They apologized and let us know they knew about the roach issue in advance and had pest control service scheduled. They confirmed they would provide a refund. The refund never came and Expedia also declined to provide a refund. I still try to call the hotel to find out why they declined the refund when Expedia called to inquire about it, but they never answer their phone.
Stayed 5 nights in Jun 2024

2/10 Terrible

Joseph

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t ever book here, property didn’t honor my reservation and I was made to find other accommodation after traveling on the road from out of town. Horrible management
Stayed 1 night in Jun 2024

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy. Nasty
This hotel was terrible . Do Not BOOK IT . waste of your money. Its nonrefundable . Do not book it
Stayed 1 night in Jun 2024

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cockroach in the bathroom. And a dead bug on the bed that made us think there might be bed bugs.
Stayed 1 night in Jun 2024