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Four Points by Sheraton Ontario-Rancho Cucamonga

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Ontario-Rancho Cucamonga

Lobby lounge
Deluxe Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Reception
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available

Explore the area

Map
11960 Foothill Blvd, Rancho Cucamonga, CA, 91739
  • Rancho Cucamonga Epicenter
    10 min walk
  • Victoria Gardens
    10 min walk
  • Kindred Hospital Rancho
    3 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    17 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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The price is CHF 215
for 1 night
includes taxes & fees
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About this property

Four Points by Sheraton Ontario-Rancho Cucamonga

Suburban hotel with fitness centre and 24-hour business centre
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Four Points by Sheraton Ontario-Rancho Cucamonga offers 118 air-conditioned accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Ontario-Rancho Cucamonga. During your stay, you're just a quick walk from Rancho Cucamonga Epicenter. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 4-minute drive from Ontario Mills Shopping Mall and 6 minutes from Toyota Arena
  • Pets welcome for a fee (restrictions apply)
Four Points by Sheraton Ontario-Rancho Cucamonga offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Four Points by Sheraton Ontario-Rancho Cucamonga. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Rancho Cucamonga hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
The Grand – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 14 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Grand

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 25 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.00 for adults and from USD 7.00 for children
  • Self-parking fee: USD 5.00 per day
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Ontario-Rancho
Four Points Sheraton Ontario-Rancho Cucamonga
Four Points Sheraton Ontario-Rancho Hotel
Four Points Sheraton Ontario-Rancho Hotel Cucamonga
Sheraton Ontario-Rancho Cucamonga
4 Points By Sheraton Ontario-Rancho Cucamonga
Four Points Rancho Cucamonga
Four Points Sheraton Ontario-Rancho Cucamonga Hotel
Four Points Rancho Cucamonga
Four Points by Sheraton Ontario Rancho Cucamonga
Four Points by Sheraton Ontario-Rancho Cucamonga Hotel

Four Points by Sheraton Ontario-Rancho Cucamonga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1001 reviews" "
Rating 8 - Good. 238 out of 1001 reviews" "
Rating 6 - Okay. 103 out of 1001 reviews" "
Rating 4 - Poor. 71 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tim

Disliked: Staff & service
The website said mini fridge, clock, radio, HBO, and WI-FI included. Room had none of the above except WI-FI, but the WI-FI was not secure so you couldnt access any sites. Stay away from this hotel. Total rip off.
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Stayed 1 night in Aug 2024

8/10 Good

Helena, Rolling Hills Estates

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jesus

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a roach. I found a roach in my duffel bag after staying here. I will never stay there again. I deep cleaned my house because I was afraid that the one I found was not the only one.
Stayed 1 night in Jul 2024

6/10 Okay

Brandon

Liked: Staff & service, room comfort
Nice, comfy, roaches
Everything about the room and service good except having to kill a couple roaches
Stayed 1 night in Jul 2024

2/10 Terrible

Edgar

Stayed 1 night in May 2024

10/10 Excellent

Ysidra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place
Stayed 2 nights in Jul 2024

2/10 Terrible

Rama Krishna

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location! However, I had terrible experience here. Stayed there for two nights with kids. Unfortunately, the property is managed poorly. First, I find a used condom under the cushion of the chair. Second, when I reported it they took 4 hours to come and clean it despite telling them we had kids in the room. Third, the staff responded like she gives a damn and it’s not a big deal. Finally, the cleanliness is very questionable. Every time, I walked in the lobby there was spillage of water or something on the floor that was being cleaned but they were doing it at all the exit points with power cables, tubings etc laying around which made going in and out and moving luggage safely a difficult job. Would Understand if if is once but it was going on for about 6-7 hours.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New manager and it shows! Great staff for morning and evening evening shifts very accommodating very customer service orientated. The pool and hot tub lead a little work as it relates to getting it cleaned otherwise a great stay.
Stayed 2 nights in Jul 2024

4/10 Poor

Brianna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower had someone else’s hair on the wall, there was a pad wrapper inside of the cushion of the chair and my son had found it. The room smelt nice but overall cleaniness id give it a 5/10
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Our stay was convenient and cost effective.
Stayed 1 night in Jun 2024

10/10 Excellent

Jeanna

Stayed 4 nights in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Clean rooms, dirty pool. Front desk guy wasn’t the friendliest. Just ok place
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice, modern property. Well kempt. TV didn't work. It was stuck on the hotel advertising channel and the remote only worked to turn the TV on and adjust the volume. We called guest services for help and were told that engineering was off that day and they'd send someone up but there was no guarantee they'd be able to fix it. They never sent anyone. We also called the front desk to ask about how to get ice and they explained there is an ince machine on each floor. The issue is that we didn't have an ice bucket in our room. They said they'd send someone up to bring us one and again, no one came. The property itself is nice but the service is lacking.
Stayed 1 night in Jun 2024

8/10 Good

Maria Cristina

Travelled with family
Liked: Cleanliness, staff & service
A Consistently Wonderful Stay
This was our 3rd time staying at this property. We always choose this place for a few reasons: it is close to where my family lives and we visit quite often from San Francisco, it is close to good dining, it's in a safe area, and it is pet friendly. The staff makes all of us --- including our fur baby --- feel welcome. The room is always clean and well appointed. Our only complaint during this current stay was the air conditioning unit in our room was very loud - So loud that we cannot hear the television. We had to turn on closed captioning, otherwise we'd have to put the TV on full volume and risk disturbing our neighbors late a night. This won't prevent us from booking at this hotel in the future. The pros definitely outweigh this one small con.
Stayed 1 night in Jun 2024

8/10 Good

Ken, Fresno

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given 5 stars, but, I was in room 126. The bathroom in 126 looked as though it was being worked on. The cocking around the shower was a mess. Otherwise the property was very clean, attractive and friendly staff. And dog friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jennifer, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The option to check in the night before and opt for an earlier arrival was awesome!
Stayed 1 night in Jun 2024

10/10 Excellent

Joanell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lighting was dim in the room
Stayed 1 night in Jun 2024

4/10 Poor

Dahlia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Tory

Liked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

javier

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced for what hotel had to offer. Rooms are run down, and staff could care less. Overall bad stay
Stayed 1 night in Jun 2024

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was really Amazing. Although our room wasn't cleaned the day before we left. Also, there was no chest of drawrs. There was one outsde the room but none in the room.
Stayed 4 nights in May 2024