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Mercure Hotel Düsseldorf - Ratingen

4.0 star property

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Photo gallery for Mercure Hotel Düsseldorf - Ratingen

Exterior
Sports facility
Lobby
Hypo-allergenic bedding, desk, soundproofing, rollaway beds
BBQ/picnic Area

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Room service
  • Pet-friendly

Explore the area

Map
An der Pont 50, Ratingen, NW, 40885
  • PSD Bank Dome
    ‪8 min drive‬
  • Blue Lake
    ‪9 min drive‬
  • Ruhrlandklinik
    ‪20 min drive‬
  • Essen (ESS-Essen - Mulheim)
    ‪8 min drive‬

Room options

Comfort Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Comfort Single Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, soundproofing, rollaway beds

Standard Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, desk, soundproofing, rollaway beds

Standard Twin Room, 2 Single Beds

  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Twin Room, 2 Single Beds

Privilege, Twin Room, 2 Single Beds | Hypo-allergenic bedding, desk, soundproofing, rollaway beds

Privilege, Twin Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Ramada by Wyndham Duesseldorf Ratingen

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (49)
The price is CHF 58
for 1 room
includes taxes & fees
9 Mar - 10 Mar
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About this property

Mercure Hotel Düsseldorf - Ratingen

Hotel in Ratingen with 24-hour business centre and 24-hour front desk
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Change of towels is available on request
Mercure Hotel Düsseldorf - Ratingen offers 118 accommodations with coffee/tea makers and a hairdryer. 26-inch LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Ratingen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mercure Hotel Düsseldorf - Ratingen, you'll be close to Blue Lake. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Junkers
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 9 minutes by car from Messe Essen and 13 minutes from Messe Düsseldorf
  • Airport drop-off shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and barbecue grills are also featured at the business-friendly Mercure Hotel Düsseldorf - Ratingen. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Ratingen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Junkers – This restaurant specialises in international cuisine and serves lunch and dinner.
Junkers – This bar only serves light fare. Open 24 hours.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junkers
  • Junkers

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet (varies based on length of stay)
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Airport shuttle fee: EUR 25 per room
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Hotel Düsseldorf - Ratingen offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure Hotel
Düsseldorf Ratingen
Mercure Düsseldorf Ratingen
Mercure Hotel Düsseldorf Ratingen
Mercure Hotel Ratingen
Mercure Hotel Ratingen Düsseldorf
Ratingen Düsseldorf
Ratingen Mercure Hotel
Mercure Hotel Düsseldorf
Mercure Dusseldorf Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel
Mercure Hotel Düsseldorf - Ratingen Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel Ratingen

Mercure Hotel Düsseldorf - Ratingen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 94 out of 352 reviews
Rating 8 - Good. 162 out of 352 reviews
Rating 6 - Okay. 68 out of 352 reviews
Rating 4 - Poor. 11 out of 352 reviews
Rating 2 - Terrible. 17 out of 352 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Danijel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Qiumars

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Krystyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Great breakfast, could do with two pillows instead of one. The room serves the purpose perfectly even though the decor is tired
Stayed 1 night in Aug 2024

2/10 Terrible

Sunieldath

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there with my son and the staff was very controlling of everything. We felt very inconvenient and got the feeling that every time they will comparing us with asylum seeker. We will never book this hotel again!!!
Stayed 2 nights in Jul 2024

8/10 Good

Anzhelika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for the money. Big and comfortable bed. Lobby looks much better than rooms themselves. But was happy to have a cattle and coffee/tea.
Stayed 1 night in Jul 2024

8/10 Good

MR PAUL

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very friendly and exceptionally helpful...would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

MR PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service
2 night stay
Good hotel. Super friendly staff. McDonald's restaurant 2 mins away which is a binus, as nothing else to grab a bite to eat. Small restaurant just outside, but Limited opening hours. Definitely out the way, 30-40 euros to airport by taxi. Train station 40 minute walk, but bus service from sration on at the moment. Not the hotels fault of course. Not convenient to get too after journey, but well priced.
Stayed 2 nights in Jun 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed for 3 days restaurant and bar never open!
Check in was slow, and receptionist could not find booking despite providing hotels.com itinerary number. Hotel restaurant was shut for the three days of our stay claiming the chef was off work however the bar was also shut for the duration of the stay, unacceptable.
Stayed 3 nights in Jan 2024

10/10 Excellent

Vasiliki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking space
Stayed 1 night in Oct 2023

2/10 Terrible

Victoria

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was incredibly slow, receptionist seemed to struggle locating bookings and payment details
Stayed 1 night in Jan 2023

2/10 Terrible

Julien

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel with no Hot water and not safe parking space
I booked the Mercure Hotel with the expectation to spend a three days week-end in a confortable and relaxing atmosphere. I was participating to the ironman triathlon in Duisburg, and I wanted to avoid any stress by staying in a Mercure Hotel franchise. The result was totally the opposite from my expectation. Over the three days period, no hot water was available for shower during two days !! I had to take some cold water showers in the morning !!! When I did feedback the reception about the situation, they told me that "this is not their problem, it is a technical problem". I had to complain a few minutes to get their apologize !!! it was mentionned on the Hotel notice car parking where available. It was simply a lie, only few park places where avaible (<20). I had to park my car in a industrial area street in a zone where parking was somehow tolerated but totaly unsecure. A lot of Hotel residents were also in the same situation. The reception desk managers where absolutely unfriendly, showing no empathy and showing no respect for the customer. I was expecting at least at bit of fake empathy about the hot water problem but no miracle happened. Staying at the Mercure Hotel Düsseldorf - Ratingen was unpleasant and I do not recommend anybody to stay there. It should be mentionned in their introduction that hot water is not available everyday, and that you can park your car but not at the Hotel.
Stayed 3 nights in Aug 2022

8/10 Good

Dennis

Stayed 1 night in Jun 2022

8/10 Good

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Minute Booking
Booked at last minute with super helpful reception - great to arrive after a x12 hour delay on the Eurotunnel with a warm welcome. Perfect stayover on our way to Czech Republic.
Stayed 1 night in Oct 2021

8/10 Good

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed the bar & restaurant was not operating yet restaurants were operating nearby. Probably would choose different hotel because of that
Stayed 1 night in Sep 2021

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Wassim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at this hotel.
Had a good stay at this hotel. Pros: Clean, good size room, friendly staff, free internet, ample parking, McDonald and a good German restaurant across the street. Cons: No in room refrigerator/mini bar. Must have a car to get around.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, the staff was so polite and courteous and helpful. I really enjoyed my visit.
Stayed 1 night in Nov 2019

8/10 Good

Sylvie or Kenneth

Liked: Cleanliness, staff & service, room comfort
Good compromise of comfort, price and convenience
Check-in was seamless and the room comfortable, though not outstanding. Just a pretty good hotel room. Breakfast was very good. A hot and cold buffet with plenty to chose from. Restaurant on site. You park on the streets around the hotel once the relatively small parking is full. It was not a problem. I found a spot just 100 yards from the entrance. The immediate area is not particularly attractive, but the fact that Dusseldorf airport is just a few miles away is nice. For the price, it's actually a good deal. Hotels near Dusseldorf and/or the airport are insanely expensive. I was relieved to find this Mercure at an acceptable price...
Stayed 1 night in Oct 2019