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4.5 out of 5
Excellent!
See all 11 ebookers Reviews

"Good stay but the food was overpriced for what was served " More

By a verified traveller on Fri 19 Mar 2021

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Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crowne Plaza Reading, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Reading, an IHG Hotel

Everyone (4) Couples (3) Family (2)
3 out of 5
Good stay but the food was overpriced for what was served

Posted by on 19 Mar 2021

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Comment from Hotel Management

23 Mar 2021 by Reservations Team

Dear Guest , Thank you for your feedback Regards Reservations Team

3 out of 5
On the check in trying to charge me even I said I’ve paid already , in the room where was kettle and cups in the tray coffee sachets was opened no sugar left and I’ve found some hair ..... as we wanted to make some coffee after our travelling it was not possible, went to reception asked to replace it and after half an hour lady brought 3 sachets of coffee 2 of it decaf.... 3 sachets of sugar , didn’t want to go to reception again as was tired , so Customer service pretty poor

Posted by on 23 Dec 2019

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5 out of 5
Breakfast was very good - spa Likewise. Excellent location for running

Posted by on 13 Apr 2019

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Comment from Hotel Management

16 Apr 2019 by Bintou J.

Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience. We hope to welcome you again soon.

5 out of 5
Really nice comfy and spacious room, right next to the River Thames. Staff were very accommodating with our last-minute reservation and late check-in.

Posted by on 11 Feb 2019

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Comment from Hotel Management

15 Feb 2019 by Bintou J.

Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience. We hope to welcome you again soon.

5 out of 5

Posted by on 28 Jan 2019

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Comment from Hotel Management

10 Feb 2019 by Bintou J.

Thank you for choosing Crowne Plaza and for taking the time to rate your experience. We hope to welcome you again soon.

4 out of 5

Posted by on 30 Dec 2018

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Comment from Hotel Management

10 Feb 2019 by Bintou J.

Thank you for choosing Crowne Plaza Reading and for taking the time to rate your experience. We hope to welcome you again soon.

4 out of 5

Good hotel, where family members stayed before

Pros: As well as the rooms & views around the hotel being good, the breakfasts were great, offering much choice
Cons: Bathroom could be better, the sink in particular had a plug, which became impossible to use. Maybe staff checking these facilities are necessary.
Location: Pleasant being near but just outside centre of town & near a Leisure centre, where there is an Annual Reunion for us
Besides the hotel & Staff etc., being good, we were well positioned there an for important event for us nearby

Posted by , from Epsom on 26 Jan 2018

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5 out of 5

Lovely stay

Pros: Lovely location, good amenities
Cons: Lower priced breakfast
Location: Reading is fab for shopping and has many great places to eat. Close to Windsor, Henley on Thames and Marlow, through beautiful countryside.
The hotel is in an ideal location to leave the car and walk into Reading. The pool area was lovely and we enjoyed a nice swim before breakfast. The only problem we had was the Receptionist INSISTED that we had to pay and I was sure that we had pre-paid, I Should have called Ebookers there and then to check, but we paid and checked later. Of course we had then paid twice and had to wait days for a refund. I won't make that mistake again!

Posted by , from Warwickshire on 10 Feb 2017

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Comment from Hotel Management

25 Feb 2017 by AJ

Thank you for taking the time to leave us a feedback. Please accept my sincere apologies for any inconvenience regarding the pre paid at checking in. In the other hand I'm very pleased to hear that you hade a very nice stay with us and enjoyed using the revive club, breakfast was good and for being happy with location of the hotel. I will look forward to welcoming you back again in the future. kindest regards. Amjad Masri. Duty Manager

5 out of 5

great time

nice friendly clean great location more than met our expectations car parking ideal

Posted by on 21 Apr 2015

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5 out of 5

Family trip for a wedding

We had a great stay would defo go again pool was great and the food all in all we loved our stay

Posted by on 14 Feb 2015

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.