Crowne Plaza Reading, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Reading, an IHG Hotel

Exterior
Indoor pool
Exterior
Exterior
Daily buffet breakfast (GBP 14.95 per person)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa

Explore the area

Map
Caversham Bridge Richfield Avenue, Reading, England, RG1 8BD
  • Forbury Gardens
    16 min walk
  • Broad Street Mall
    16 min walk
  • Reading Museum and Town Hall
    17 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

  • River view
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Single Beds, Balcony

  • River view
  • Sleeps 2
  • 2 Single Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

Premium Room

  • Sleeps 2
  • 1 Single Bed

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed, Balcony

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Crowne Plaza Reading, an IHG Hotel

Eco-certified hotel with full-service spa and health club
A full-service spa, an indoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site.
Crowne Plaza Reading, an IHG Hotel offers 122 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This Reading hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Revive has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Reading, an IHG Hotel. During your stay, you're just a quick walk from Thames River. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, body wraps or body scrubs at Revive
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Thames Path and 3 minutes on foot from Thames River
Crowne Plaza Reading, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A hot tub, a sauna, and spa services are also featured at the eco-certified Crowne Plaza Reading, an IHG Hotel. Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Acqua – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Acqua Bar – This bar only serves light fare.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Acqua
  • Acqua Bar

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Reading
Crowne Plaza Reading
Reading Crowne Plaza
Crowne Plaza Reading Hotel
Crowne Plaza Reading
Crowne Plaza Reading, An Ihg
Crowne Plaza Reading an IHG Hotel
Crowne Plaza Reading, an IHG Hotel Hotel
Crowne Plaza Reading, an IHG Hotel Reading
Crowne Plaza Reading, an IHG Hotel Hotel Reading

Crowne Plaza Reading, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 436 out of 983 reviews" "
Rating 8 - Good. 344 out of 983 reviews" "
Rating 6 - Okay. 112 out of 983 reviews" "
Rating 4 - Poor. 53 out of 983 reviews" "
Rating 2 - Terrible. 38 out of 983 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clinton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Aug 2024

8/10 Good

James

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

HOUSEKEEPING
Housekeeping poor..stayed 4 nights and only towels changed daily..bed just spread up..refreshments only replenished once during stay....ie..tea, water etc...also had issue with disabled parking..plenty marked spaces at hotel, but not monitored and were being used by non badge holders
Stayed 4 nights in Aug 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, comfortable bed and nice room. My only gripe was the ironing board - very cheap and in poor condition, it collapsed on me several times whilst trying to iron a shirt. Other than that - great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda, STAMFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Marius

Liked: Staff & service
Nice place but the rooms and bathrooms are very old
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Helene

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Thoroughky enjoyed our stay for my partners birthday
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Raj

Stayed 1 night in Jul 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities were good. Should get folks up to speed for Henley regatta events
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsure why the charge for parking. seems petty
Stayed 7 nights in Jul 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Sally

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Michelle

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reading
We had a very warm welcome from Saleh on reception at Reading hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Yat Chor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located by the river and we experienced a local rowing competition which is fantastic.
Stayed 1 night in Jun 2024

6/10 Okay

rebecca

Liked: Staff & service
Tired looking
Bed was uncomfortable. Bathtub drain was broken and the bathroom in general could have used a better clean. Ring of dirt around the drain in the sink. Not that inpressed with my stay.
Stayed 1 night in Jun 2024

10/10 Excellent

kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5
Nice rooms and friendly staff.
Stayed 2 nights in Feb 2024

8/10 Good

Chirag

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay at this hotel with great pool
Nice stay at this hotel, which had a great pool and sauna & steam facilities. The check-in was very slow having only 1 person during peak check-in time, and being seated at breakfast took quite a while despite coming at an earlier time. Exterior of hotel is dated, but inside looks more modern
Stayed 1 night in Jun 2024

6/10 Okay

Corrine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and beds are in need of an update. However, the facilities are good but more staff needed at breakfast, we had to wait a while to be seated. The pool, sauna and steam was very nice.
Stayed 1 night in Jun 2024

4/10 Poor

Kim

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jun 2024

8/10 Good

Amardeep

Stayed 2 nights in May 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Ok stay but not great
Lovely location next to the river and close to many restaurants. The hotel itself is in need of a renovation and is most certainly the worst Crowne Plaza we have stayed in. Reception, bar area , restaurant and gym are all decent but the rooms are looking very shabby. Only one lift worked and you have to pay for parking ( half price for IHG members) which really should be included in the price you pay as it’s not a cheap hotel. Breakfast was chaos especially on our first morning with no clean tables, no cups or glasses to use then the coffee machine needed resetting. Although it was a decent spread, they just needed more staff for the number of guests.
Stayed 3 nights in May 2024