See all properties

Best Western Plus Chateau Inn Sylvan Lake

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Lobby
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Sylvan Lake Provincial Park
    ‪6 min walk‬
  • Lakeside Go Karts and Mini-Golf
    ‪10 min walk‬
  • Sylvan Lake Marina Bay
    ‪11 min walk‬
  • Red Deer, AB (YQF-Red Deer Regional)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Prairie Moon Inn Sylvan Lake

  • Pool
  • Hot tub
  • Breakfast included
  • Waterslide
4.3 out of 5, Excellent, (535)
The price is CHF 87
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Prairie Moon Inn Sylvan Lake

About this property

Best Western Plus Chateau Inn Sylvan Lake

Eco-certified hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Chateau Inn Sylvan Lake. During your stay, you're just a quick walk from Sylvan Lake. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Chateau Inn Sylvan Lake offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. The eco-certified Best Western Plus Chateau Inn Sylvan Lake also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Sylvan Lake hotel is smoke free.

Guests are served a free full breakfast daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 561 out of 850 reviews
Rating 8 - Good. 215 out of 850 reviews
Rating 6 - Okay. 43 out of 850 reviews
Rating 4 - Poor. 22 out of 850 reviews
Rating 2 - Terrible. 9 out of 850 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margareta

Stayed 2 nights in Dec 2024

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Walkable distance to the lake. Plenty of restaurants nearby. Overall a wonderful expeirence and a pleasent stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We stayed here for Christmas, the staff were wonderful. Everything was clean and nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable with friendly staff. Lots of options on the breakfast menu. The pool and hot tub facilities looked inviting.
Stayed 1 night in Dec 2024

10/10 Excellent

Dugald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Feirybelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Kyla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot to review this after our stay in the summer. The room and hotel were awful: we actually left around 8:00pm and didnt even sleep there one night. The hotel is old, SO noisy, and dirty. We would never recommend this hotel.

10/10 Excellent

ORLANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Staff are very helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gray

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always friendly and helpful. The rooms are clean, quiet and comfortable.
Stayed 1 night in Nov 2024

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what we requested!
It was our 11th anniversary and was hoping to go somewhere a little quieter. I thought this would be a good choice as Sylvan lake is usually a summer destination hot spot. I asked when booking my reservation for us to have our king room with a jet tub on the 4th floor away from the elevators and hopefully kinda away from people. I understand that sometimes we ask for things and will notbe able to receive. But, doesn't hurt to ask! The hotel wrote me back and stated that i would get what I had asked. Well, check in was not what I had asked. The front desk lady Charleigh was great and trying her best to fix someone elses mistake. They gave our room away to someone else. Then she gave us a room right outside of the elevator top floor. I am such a light sleeper, that would keep me up. Went back down and said, that room will not do. She then apologized immensely and tried getting us something else. I had agreed to a double queen just to go relax after driving through a snowstorm for 1.5 hrs. The 2 queen and it was nothing special. So I went back down and asked her to give me the parking lot view king, jetted tub. I understand things happen and told her its ok! We took the room 202 which was right beside the stairwell but away from the elevator. We thought that will be good enough. Well, this hotel was full of hockey teams. Ugh! We were trying to get away from kids. They were running down the staircase shaking our room. Most of the night. 😞
Stayed 2 nights in Nov 2024

10/10 Excellent

Veronica

Liked: Amenities
Clean rooms, friendly service. Would recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ajoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Sylvan Lake
Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very clean! Welcoming atmosphere. Outdoor music in morning after check out.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great breakfast the only complaint I would have is that if you don't have a credit card you have to pay in cash all upfront.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

IRENE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, excellent breakfast with real dishes and cutlery etc…
Stayed 1 night in Nov 2024

6/10 Okay

Brent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. 2 queen beds at this hotel are more the size of 2 double beds.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking
Stayed 1 night in Nov 2024

8/10 Good

P. Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it
Stayed 1 night in Nov 2024

6/10 Okay

Silvia

Stayed 1 night in Sep 2024

10/10 Excellent

Roshell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Bram

Travelled with family
Liked: Cleanliness
Wifi was never able to connect to any of our devices. Having two people on the front desk checking in wouldve been beneficial. Smelt great in the lobby.
Stayed 1 night in Nov 2024