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2 Aug 2019 by Thomas F
Dear sir, We have two types of rates; a flexible rate and a no cancellable and no refundable rate. We are sorry but you made your rervation with no cancellable and no refundable rate... Regards, Thomas F - Manager
28 Feb 2018 by Thomas F
Bonjour , Nous tenions à vous informer que c’est avec grand plaisir que nous avons pris connaissance de votre commentaire suite à votre séjour dans notre établissement. Nous allons partager ce dernier avec l'ensemble de notre équipe qui sera ravie d'en prendre connaissance ! Nous tenions à vous remercier pour cette attention, et nous espérons vous accueillir de nouveau dans l’un des établissements du Groupe Appart’City. Bien cordialement, Thomas F - Directeur
31 Jan 2018 by Thomas F - Directeur
Bonjour Monsieur, Nous accusons réception du questionnaire que vous avez complété suite à votre séjour dans notre appart’hotel Appart'City Reims Centre et nous vous remercions de vos réponses qui nous permettent d’améliorer notre qualité de service. Concernant notre petit-déjeuner buffet, celui-ci a été entièrement retravaillé et propose un vaste choix de confitures artisanales, de bouchées sucrées et pâtisseries locales, de fruits, ou encore de fromages; toutefois nous restons ouverts à vos suggestions. Nous espérons que ces incidents n'auront pas entamé votre confiance envers notre groupe et que nous aurons le plaisir de vous accueillir de nouveau prochainement. Cordialement,
30 Nov 2017 by Thomas F
Bonjour Madame , Nous tenions à vous informer que c’est avec grand plaisir que nous avons pris connaissance de votre commentaire suite à votre séjour dans notre établissement. Aussi, nous tenions à vous remercier pour cette attention, et nous espérons vous accueillir de nouveau dans l’un des établissements du Groupe Appart’City. Cordialement, Thomas F - Directeur
25 Jul 2017 by Thomas F
Dear sir, We thank your for taking time in giving us your impress. We are glad you had a pleasant stay with us. Quality of welcoming, and quality of our apartments are a priority for us. We hope to welcome you again in one of our residence. Best regards Thomas F - Manager
As a guest of Appart'City Confort Reims Centre, you'll find laundry facilities and a lift. Public spaces have free WiFi. This 3-star Reims aparthotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Appart'City Confort Reims Centre offers 110 accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions are featured in guestrooms. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 6:30 AM to 10:00 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. On-site parties or group events are strictly prohibited. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
