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23 May 2023 by Reception Department
Vielen Dank, dass Sie sich die Zeit genommen haben, uns zu schreiben. Ihre Bewertung ist sehr wertvoll. Wir freuen uns, dass Sie willkommen geheißen wurden, das ist unsere Priorität. Ich freue mich, Sie bald wieder zu sehen, Mit freundlichen Grüßen, Service Reception.
11 Feb 2017 by Marie, Service réception
Cher client, Nous vous remercions pour le temps que vous avez pris pour nous laisser votre avis. La satisfaction de nos clients étant notre priorité, nous sommes désolés d'apprendre que votre chambre ne nous vous a pas satisfait. Sachez que notre hôtel est en rénovation afin d'améliorer le confort de nos chambres. Nous nous excusons pour la gène causée par le froid ans la salle de bain., sachez que notre personnel de réception reste à votre écoute pendant votre séjour afin d'améliorer, dans la mesure du possible, votre séjour. Nous espérons vous revoir prochainement, Cordialement,
Hotel Europe and SPA offers its guests a full-service spa and a steam room. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Spa services, a terrace, and multilingual staff are also featured at Hotel Europe and SPA. Parking is available for a fee. This 3-star Reims hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Europe and SPA offers 54 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a steam room.
Guests aged under 16 years old are not allowed in the hot tub.
Zone Zen Spa has 5 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub.
The spa is open selected days. Guests under 16 years old are not allowed in the spa.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
