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"We had a dramatic experience with a fire alarm going of in our room for over two and a half hours which has been dealt with under separate cover. Very ... " More
29 Jun 2017 by Olympic Palace Customer Services Department
Dear Guest, Thank you for taking the time to bring your feedback to our attention. We are very sorry to read that there were certain issues that caused some level of dissatisfaction during your stay with us & would like to offer our sincere apology for any inconvenience caused. Kindly note the hotel is not responsible for the lighting of the main road as this falls under the jurisdiction of the local municipality. Ixia is not the old area of Rhodes but the first actual tourist resort of the island. Among the benefits this part of the island has a cosmopolitan character, it is next to Rhodes town & also has a vibrant entertainment district within walking distance. We can only apologize if the area appeared tired although we do not seem to have enough feedback from the majority of our guests to suggest this. Without wishing to be unsympathetic, the hotel provided detailed information to Ebookers in regards to the unfortunate incident of the false fire alarm which lasted less than 2 hours & affected 2 floors of the hotel. We are also very sorry if you felt that the matter has not been dealt as anticipated. Our guest relations did try to follow up on the issue on your last day however this was not possible due to the do not disturb sign on your room’s door. In addition, the hotel also authorized a part compensation for this complaint corresponding to the inconvenience caused and question your statement of us having provided false information. We would also like to emphasize that the hotel is ISO certified & passes all strict health & safety audits of independent authorities. Once again thank you for taking the time to review our hotel following your recent stay;we can only apologize again at this stage for the unfortunate & isolated event of the false alarm & very much hope that you had some level of enjoyment out of your holiday in Rhodes.
23 Oct 2023 by Olympic Palace Customer Services Department
Thank you very much for your review and kind comments. We hope to have the pleasure to welcome you back in our hotel in the near future.
23 Oct 2023 by Olympic Palace Customer Services Department
Thank you for taking the time to review our hotel. We are happy to see that overall that you had an enjoyable stay with us. We would love to have some further info on the comment made about our staff as it would be unfair to put a tag on the entire hotel team. We always evaluate our service levels and perform staff appraisals at the end of each year and therefore pointing us to the correct direction would be beneficially for both, us as a hotel and you as a future guest.Once again thank you for choosing our hotel for your holiday in Rhodes!
3 Aug 2022 by Olympci Palace Customer Services Department
Thank you very much for your kind comments as well as for reviewing our hotel. We look forward to welcoming you back.
4 Aug 2020 by Olympic Palace Customer Service Team
Dear Valued Guest, Thank you for taking the time to rate our hotel online. We very mcuh hope you had an enjoyable stay with us.
3 Jun 2019 by Olympic Palace Team
Thank you ever so much for your review and rewarding comments. We look forward to welcoming you back in our resort!
The property is closed between 1 November and 7 April.
All-inclusive room rates at Olympic Palace Resort Hotel & Convention Center are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
Land activities
Entertainment
Not included
Some rates at Olympic Palace Resort Hotel & Convention Center are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Olympic Palace Resort Hotel & Convention Center, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free. This 5-star Rhodes hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi
Free self parking
Olympic Palace Resort Hotel & Convention Center offers 341 air-conditioned accommodations with complimentary bottles of water and complimentary dressing gowns. A pillow menu is available. This Rhodes hotel provides complimentary wireless Internet access. Bathrooms include slippers and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Elea Main Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Aquamarine a la carte – This restaurant serves breakfast, brunch, lunch and dinner. Reservations are required. Open daily.
Oregano Greek Restaurant – This restaurant only serves lunch. Open daily.
Casa Bonita Mexican – This theme restaurant only serves dinner. Reservations are required. Open daily.
La Tonda Pizza & Pasta – This theme restaurant only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
A la carte restaurants may be closed due to low hotel occupancy and/or weather conditions.
Aquamarine a la carte restaurant, Oregano Greek Restaurant, and Casa Bonita Mexican restaurant are closed October 21-April 30. La Tonda Pizza & Pasta restaurant and Eclipse Champagne Bar are closed October 16-May 14.
For guests booked in All-Inclusive rate plans: Meals at a la carte restaurants are available for a surcharge.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: The indoor heated swimming pool is available only to guests age 18 or older who are receiving spa services.
This property charges a facility fee to access its spa facilities and indoor pool.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express and Eurocard. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
