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Richland Riverfront Hotel, an Ascend Hotel Collection Member

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Richland Riverfront Hotel, an Ascend Hotel Collection Member

Exterior
Point of interest
Water view
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Room service

Explore the area

Map
50 Comstock Street, Richland, WA, 99352
  • Howard Amon Park
    7 min walk
  • The Bradley
    5 min walk
  • Pasco Station
    14 min drive
  • Richland, WA (RLD)
    9 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Home2 Suites by Hilton Richland, WA

Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (1000)
The price is CHF 119
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Home2 Suites by Hilton Richland, WA

About this property

Richland Riverfront Hotel, an Ascend Hotel Collection Member

Art Deco Richland hotel in South Richland with free breakfast
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site. Housekeeping is available on request.
Richland Riverfront Hotel, an Ascend Hotel Collection Member offers 136 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Richland Riverfront Hotel, an Ascend Hotel Collection Member. During your stay, you're just a quick walk from Columbia River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at Salud Bar & Kitchen
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a gym, a sauna and basketball
  • 7 minutes by foot from Howard Amon Park and a 3-minute drive from Columbia Point Golf Course
  • Dogs welcome for a fee (restrictions apply)
Richland Riverfront Hotel, an Ascend Hotel Collection Member offers its guests a seasonal outdoor pool, a kids' pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 720 square feet (67 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Richland Riverfront Hotel, an Ascend Hotel Collection Member. Free self parking is available. A complete renovation of Richland Riverfront Hotel, an Ascend Hotel Collection Member was completed in December 2019.

This Art Deco Richland hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Salud Bar & Kitchen – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salud Bar & Kitchen

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (720 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 6.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 10 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Richland Riverfront Hotel, an Ascend Hotel Collection Member Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 175 out of 494 reviews" "
Rating 8 - Good. 129 out of 494 reviews" "
Rating 6 - Okay. 84 out of 494 reviews" "
Rating 4 - Poor. 50 out of 494 reviews" "
Rating 2 - Terrible. 56 out of 494 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Romel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t recommend this place enough!
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has been upgraded and is now in excellent condition, staff was helpful, the pool is the best in town. The restaurant on the poperty is great and the proprieter, Chris was fantastic behind the bar and provided amazing service. I won't stay anywhere else in Tri-Cities.
Stayed 3 nights in Aug 2024

6/10 Okay

Johnine

Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Brooks

Liked: Cleanliness
Disliked: Staff & service
Updated with less than high quality craftsmanship
Stayed 4 nights in Aug 2024

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Old motel, good location.
It’s a very old MOTEL not a resort hotel as it hills itself. It’s very convenient to the nice River Walk for walking, jogging, biking, even kayaking (though other hotels are more convenient for launching a kayak or even swimming in the River). Service was great! In mid August many of the guests were highway crews, some of which appeared to be visited by prostitutes. But there were many families staying too and the seedy activities were limited to one wing. It did not feel unsafe. Location is near restaurants and grocery stores.
The river walk is right out back.
Stayed 1 night in Aug 2024

2/10 Terrible

Cesar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy! Non smoking room smelled like smoke when i went to ask for a different room they said no. And when i asked for a refund the were rude and said they cant do anything about it since i went through 3rd party. Awful experience! Had to go find another room at different hotel
Stayed 1 night in Aug 2024

6/10 Okay

Clayton

Stayed 1 night in Aug 2024

6/10 Okay

Anne

Travelled with partner
Beautiful view and walking trail. Terrible breakfast. All gluten items and no meat served. No coffee made in the hour we were at breakfast either. Pictures of the rooms aren’t accurate of the true condition of the rooms, they are very old.
Stayed 1 night in Aug 2024

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a legal ADA room beware!!!!!
72057054328599 It was awful. I'm losing faith in this service and I will never stay at this hotel again. 1) I called 24 hours after booking online almost a month In advance to make sure I was confirmed for an ADA king room. Yes I was. 2) I arrived about 430pm. They had sold their last king ADA. But I could have a 2 queen, that was ADA or a plain king. I was furious, what about my reservation? They passed the buck and said I could ask for a refund with you. Where am I going to get an ADA room now? Not acceptable. 3) it was not a legal ADA room. It was a regular tub that the shower chair rocked in with grab bars. Not a roll in shower, and not a hand held shower head. A handicapped person can get seriously burnt without this required feature. Not good. They could be reported for trying to pass that off as an ADA room. I expect a refund!!! The room had an odor as well. This was a horrible experience for a wheelchair bound guest.
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Stayed 1 night in Aug 2024

10/10 Excellent

Marlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The reviews I read made me by. Walked in and smelled good , nice and clean , plenty of room Good breakfast, pool was great. We would stay there every time.
Stayed 3 nights in Aug 2024

6/10 Okay

Tina

Liked: Cleanliness, staff & service, amenities
The pictures are deceiving. The rooms are just fancied up travelelodge ros. Huge space around the door which was very hard to open and close. Shower was a really bad paint job trying to make it look nice. Lobby and facilities are where they put all the money. That part was nice and lounge was great. Because of the rooms, I wouldn’t stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

JoEllen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be coming back!
We needed a nice place to stay that was close to the hospital and your place was very beautiful and accommodating for us. Kind and very helpful staff, clean rooms and good breakfast. Pool , Hot tub extra game rooms and lobby games where perfect for kids of all ages!, loved it!
Stayed 2 nights in Aug 2024

6/10 Okay

Janet L

Travelled with family
Rm #168 has a downward slope. We found ourselves feeling off balance while in the room. Very uncomfortable feeling. The sidewalk leading to our room was very visible downward slope. Not sure if the foundation was purposely designed this way or not. Breakfast was low on supplies by 8:30 such as bread for toast and yogurt.
Stayed 3 nights in Aug 2024

6/10 Okay

Praveena

Stayed 2 nights in Aug 2024

8/10 Good

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great little place Property is older but they have added some nice touches They have a great place to eat with a great bartender
Stayed 1 night in Aug 2024

6/10 Okay

Donald

Stayed 2 nights in Aug 2024

8/10 Good

Mariah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Susan, West Richland

Travelled with group
Liked: Cleanliness, staff & service
I have a disability wearing a boot after surgery. Few potential hazards outside. Ramp handle loose & water puddles with potential for slipping. Room was fine
Stayed 3 nights in Aug 2024

4/10 Poor

Erica

Travelled with family
Unhappy grandma
The room I stayed in smelled of smoke very strongly. Breakfast was poorly distributed. No meat options oatmeal was instant, which is crazy. Overall stay mediocre to poor.
Stayed 1 night in Aug 2024