Best Western PLUS Executive Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western PLUS Executive Hotel

Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Room amenity
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
7007 W Broad St, Richmond, VA, 23294
  • Henrico Doctors' Hospital
    ‪3 min drive‬
  • Shops at Willow Lawn
    ‪4 min drive‬
  • University of Richmond
    ‪5 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪21 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western PLUS Executive Hotel

Richmond hotel in Dumbarton with free breakfast and fitness centre
An outdoor pool, a fitness centre and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Best Western PLUS Executive Hotel offers 114 accommodations with coffee/tea makers and a hairdryer. 48-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western PLUS Executive Hotel. During your stay, you'll be within walking distance of Bon Secours Heart Institute at Reynolds Crossing. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 10 minutes by car from Short Pump Town Center and 11 minutes from Greater Richmond Convention Center
Best Western PLUS Executive Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Best Western PLUS Executive Hotel also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western PLUS Executive Hotel.

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel Richmond
Best Western Executive Richmond
Richmond Best Western
Best Western Richmond
Best Western Executive Hotel
Plus Executive Hotel Richmond
Best Western PLUS Executive Hotel Hotel
Best Western PLUS Executive Hotel Richmond
Best Western PLUS Executive Hotel Hotel Richmond

Best Western PLUS Executive Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1004 reviews" "
Rating 8 - Good. 298 out of 1004 reviews" "
Rating 6 - Okay. 141 out of 1004 reviews" "
Rating 4 - Poor. 78 out of 1004 reviews" "
Rating 2 - Terrible. 80 out of 1004 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Very clean, and staff was very attentive. For the price can’t ask for more.
Stayed 1 night in Oct 2024

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Super small bathrooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay in a spacious room with a great bed and shower, and the breakfast buffet was varied and good.
Stayed 1 night in Oct 2024

6/10 Okay

Marina

Stayed 1 night in Oct 2024

10/10 Excellent

Fikrat

Stayed 1 night in Sep 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded my expectations.
The front desk staff was very nice, and fast as well. The room was extremely clean, and odor free. Last, they do serve you a hot breakfast which was delicious. I would stay again.
Stayed 1 night in Oct 2024

4/10 Poor

Rebecca

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was good, but when trying to take a shower, in a handicapped bathroom the stool was all bent so I didn’t even use it, but there was no slip mat or anything on the bathtub and my husband took a shower and nearly fell several times and had to hold onto the hand bars to clean, and then the same happened to myself. And when I told the receptionist at checkout he blamed it on her cleaning staff using cleaning supplies. No apology or concern at all. It was not a cleaning staff issue it was a blatant disregard for safety on the hotels part. I worry someone else will get hurt badly because of this. I do not recommend this hotel. Especially for someone with disabilities. (Which my husband and I do not have and nearly came dangerously close to injuries from the run if we had not been able to catch ourselves) beware!
Stayed 1 night in Oct 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Albert

Stayed 3 nights in Sep 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I liked everything about the hotel as we always stay at such every time we come to Richmond.
Stayed 3 nights in Sep 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, except for one thing... I really need more than a sheet and a super thin blanket at night. Otherwise, it was comfortable and clean. Staff was friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Marvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

David, Allegany

Liked: Cleanliness, staff & service, property conditions & facilities
The bathrooms were way to small, difficult to take a shower and get dressed. Otherwise our stay was great!!
Stayed 1 night in Sep 2024

6/10 Okay

Justin

Travelled with family, Business traveller
Liked: Staff & service, amenities
Dated property in need of renovation
Stayed 1 night in Sep 2024

10/10 Excellent

Alecia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited from out of state and drove across VA staying in many hotels and by far this one was my fave! Staff was awesome and breakfast was delicious the chef def cared bout their job! The room was clean and spacious.. only complaint bathroom is a lil small but still good and shower curtain a little small so shower leaked a little bit. I 100 percent am now a best western fan and will be coming back to this location my next visit. Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Trinity

Travelled with group
Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a little difficult to find but was very clean and staff was very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service
The staff are very nice and helpful. The continental breakfast is awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff was very good, and close to everything.
Stayed 3 nights in Sep 2024

6/10 Okay

Jim

Stayed 2 nights in Aug 2024