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Best Western Plus Richmond Airport Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Coffee service
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Seasonal outdoor pool
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Pool
  • Gym

Explore the area

Map
5300 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    3 min drive
  • Arby's
    2 min walk
  • Richmond Main Street Station
    13 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    4 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Quality Inn Richmond Airport

Breakfast included
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (1001)
The price is CHF 71
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Quality Inn Richmond Airport

About this property

Best Western Plus Richmond Airport Hotel

Suburban hotel with free breakfast and free airport shuttle
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
The free breakfast at Best Western Plus Richmond Airport Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Virginia Aviation Museum. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Virginia Aviation Museum and a few minutes from White Oak Village
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Richmond Airport Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. Event space at this hotel measures 441 square feet (41 square metres) and includes conference space. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. The business-friendly Best Western Plus Richmond Airport Hotel also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Sandston hotel.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Area shuttle
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Richmond Airport Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 29 May and close on 30 September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 456 out of 1128 reviews" "
Rating 8 - Good. 315 out of 1128 reviews" "
Rating 6 - Okay. 157 out of 1128 reviews" "
Rating 4 - Poor. 106 out of 1128 reviews" "
Rating 2 - Terrible. 94 out of 1128 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Kurt

Liked: Cleanliness, staff & service
It was fine for a night. Clean, friendly staff
Stayed 1 night in Sep 2024

8/10 Good

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Mary

Stayed 2 nights in Sep 2024

4/10 Poor

Charlotte, Laredo

Liked: Cleanliness
Staff's accent was not understandable - he did not slow down - had to repeat everything multiple times. Lobby not welcoming in appearance. Dark. Desk clerk should have stood up when I arrived. Tired looking and old
Stayed 1 night in Sep 2024

10/10 Excellent

Devin

Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Darryl

Disliked: Amenities
This hotel was not well kept. My door key stopped working after its first use. The television remote control did not work. Room was not cleaned and the air conditioner was not working. We were asked to take another room… it had the same problems. We left for another hotel with better accommodations without staying there. I cancelled both of my reservations at this hotel and will not stay nor recommend it to anyone. I’m attempting to get my payments returned as we speak.
Stayed 1 night in Sep 2024

10/10 Excellent

Penny

Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great over night property. Safe.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Shiyi

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 3 nights in Jul 2024

4/10 Poor

Lisa

Business traveller, Travelled with partner
Liked: Staff & service
The bed was the most uncomfortable bed I've ever slept in! I could feel the springs on my body. It was so cheap.
Stayed 1 night in Sep 2024

2/10 Terrible

Wanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

April

Travelled with family, Travelled with family and small children
Liked: Staff & service
We were told over the phone that pool would be open, but it was obviously not since the water was green and had debris in it. There is an obvious need for updating, at least the carpet. Also, our bathroom door didn't shut proper due to hinge probkem. No bathroom fan meant the room became extremely humid with 4 people taking showers despite running the A C. The mattresses were firm, bedding and towels were in good condition. And, extra towels were quickly provided when requested.
Stayed 2 nights in Sep 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
An ok hotel for resting near the airport. The hotel was clean, and staff were helpful. But the rooms were reasonably dated and could use a small upgrade. There is a 7/11 and arby's not too far away. However, driving seems to be the best way to get around from this hotel. Overall, some improvements could be done, but was ok to stay if on a driving or to get to the airport quickly, (or recently arrived).
Stayed 1 night in Aug 2024

4/10 Poor

Pamela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

Isaac

Stayed 1 night in Aug 2024

10/10 Excellent

antonina

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioner in the room was unbelievably noisy. I can sleep through anything, but this thing disrupted my sleep. Any normal person would have demanded a new room.
Stayed 2 nights in Aug 2024

6/10 Okay

REGINA

Disliked: Property conditions & facilities
I disliked the phone being broken. I disliked they didn’t have basic car tools.. aka jumper cables- I didn’t like the fact that the night desk person was never there. They didn’t clean my room until after I left. I was there for two days.. it should have been cleaned. I did like the shuttle service to the airport. She was very pleasant but I will not be staying nor would I recommend this hotel. Considered how close it is to the airport, it was very disappointing.
Stayed 2 nights in Aug 2024

4/10 Poor

Michael

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This property is dated, however the staff from the front desk to cleaning staff members were Outstanding!
Stayed 1 night in Aug 2024