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Courtyard by Marriott Richmond West

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Courtyard by Marriott Richmond West

Exterior
Reception
Lobby
Property amenity
Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
6400 W Broad St, Richmond, VA, 23230
  • Shops at Willow Lawn
    ‪3 min drive‬
  • Henrico Doctors' Hospital
    ‪4 min drive‬
  • University of Richmond
    ‪5 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | TV, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Living area | TV, pay films

Suite, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Candlewood Suites Richmond - West Broad, an IHG Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (849)
The price is CHF 131
for 1 night
includes taxes & fees
24 Jan - 25 Jan
Candlewood Suites Richmond - West Broad, an IHG Hotel

About this property

Courtyard by Marriott Richmond West

Suburban hotel with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Richmond West offers 145 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Richmond West. During your stay, you'll be within walking distance of Bon Secours Heart Institute at Reynolds Crossing. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Greater Richmond Convention Center and 10 minutes from Short Pump Town Center
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 2 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1216 square feet (113 square metres) and includes conference space. A fitness centre, a library, and complimentary newspapers in the lobby are also featured at the business-friendly Courtyard by Marriott Richmond West. Free self parking is available.

This Richmond hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
The Bistro – This bistro specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 30 May 2024 to 23 May 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 2.00 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Richmond West
Courtyard Marriott Richmond West
Courtyard Richmond West
Marriott Courtyard Richmond West
Courtyard By Marriott Richmond West Hotel Richmond
Richmond Courtyard
Courtyard Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Richmond
Courtyard by Marriott Richmond West Hotel Richmond

Courtyard by Marriott Richmond West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 324 out of 670 reviews" "
Rating 8 - Good. 223 out of 670 reviews" "
Rating 6 - Okay. 74 out of 670 reviews" "
Rating 4 - Poor. 37 out of 670 reviews" "
Rating 2 - Terrible. 12 out of 670 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Effortless and efficient check-in!
I have stayed at this location several times with my husband. The same desk clerk (Bryan) checked me/us in the past 3 times! Bryan is very competent, knowledgable and friendly. Bryan made sure I had all information I needed. He made the check-in effortless! Thank you, Bryan!
Stayed 3 nights in Oct 2024

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced, dirty, worthy of the Marriot brand
We were confirmed for a King size room with sofa bed. We got to the room, no sofa bed. They got us another room, but the room had a filthy carpet with stains. The sofa bed mattress was paper thin and very uncomfortable, plus no pillows were supplied so we had to go to the front desk. The phone didn’t have a front desk button. The room was overpriced, outside of the lobby and bar, the rest of the hotel needs an upgrade. Our room felt more like a motel and not a Marriott brand. Will not stay here if we return.
Stayed 1 night in Oct 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
I was satisfied with the appearance and care of the property. The room was comfortable and clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Antonio

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Horrible
Horrible
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Spent 4 nights at this Marriott. The staff was extremely friendly and welcoming, the room while not ultra fancy was clean and comfortable. The hotel was a short and easy drive to downtown as well as some of the areas surrounding the city. Prices were reasonable and definitely cheaper than staying downtown and there was ample free parking on the premises. Overall a great stay and I would definitely come back again!
Stayed 4 nights in Sep 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Mary

Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Professional staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

dennis

Liked: Cleanliness, staff & service
Just ok
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No coffee
No coffee would not stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Meg

Stayed 1 night in Jul 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Natalie

Disliked: Cleanliness, property conditions & facilities
My room had a leak from upstairs. It was an old leak because the ceiling was stained and the plaster wascoming down.
Stayed 2 nights in Jul 2024

8/10 Good

Marybeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never a bad experience at a Courtyard Marriott!
The hotel was clean and the staff friendly. We had a glass of wine at the bar and then breakfast the next morning. The bistro staff was very friendly and the drinks/food great. I've never had a bad experience at a Courtyard by Marriott.
Stayed 1 night in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Visited for a family event. Nice clean room with friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Crystal

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and professional staff who went out of their way to be accommodating. They were always personable, friendly and kind. Bed was comfortable and the room exceptionally clean. The area is not the most attractive and the chain link fence was a little intimidating to say the least.
Stayed 3 nights in Jun 2024

8/10 Good

Gregory

Liked: Staff & service
Stayed 1 night in May 2024