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Four Points by Sheraton Richmond Airport

3.5 star property

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Photo gallery for Four Points by Sheraton Richmond Airport

Lobby
Premium Suite, 2 Bedrooms | Living room | 55-inch flat-screen TV with cable channels, TV, Netflix
Indoor pool
Exterior
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Breakfast available
  • Pool
  • Pet-friendly
  • Bar

Explore the area

Map
4700 S Laburnum Avenue, Richmond, VA, 23231
  • White Oak Village
    ‪8 min walk‬
  • Dorey Park
    ‪6 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Living room | 55-inch flat-screen TV with cable channels, TV, Netflix

Premium Suite, 2 Bedrooms

  • 65 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Pool View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

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Property amenity

Courtyard by Marriott Richmond Airport

  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1001)
The price is CHF 209
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Courtyard by Marriott Richmond Airport

About this property

Four Points by Sheraton Richmond Airport

Hotel with free parking, a quick walk to White Oak Village
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free shopping centre shuttle. Other amenities include a bar/lounge, a business centre and conference space. Housekeeping is available on request.
Four Points by Sheraton Richmond Airport offers 155 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Richmond Airport. During your stay, you're just a quick walk from White Oak Village. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 1-minute drive from White Oak Village and 6 minutes from Dorey Park
  • Free airport, shopping centre and local-area shuttle service
  • Dogs welcome for a fee
Four Points by Sheraton Richmond Airport offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 5995 square feet (557 square metres) and includes conference space. The business-friendly Four Points by Sheraton Richmond Airport also features a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. An area shuttle within 3 mi and A roundtrip airport shuttle during limited hours are free. Free self parking is available.

This 3.5-star Richmond hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 7:00 AM and 10:00 AM.
Terra Nova Grille – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free shopping centre shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Terra Nova Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 5,995 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 15.00 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Four Points by Sheraton Richmond Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Richmond Airport
Four Points Sheraton Hotel Richmond Airport
Four Points Sheraton Richmond Airport
Sheraton Four Points Richmond Airport
Sheraton Richmond Airport
Four Points Sheraton Richmond Airport Hotel
Four Points by Sheraton Richmond Airport Hotel
Four Points by Sheraton Richmond Airport Richmond
Four Points by Sheraton Richmond Airport Hotel Richmond

Four Points by Sheraton Richmond Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 940 reviews
Rating 8 - Good. 276 out of 940 reviews
Rating 6 - Okay. 144 out of 940 reviews
Rating 4 - Poor. 67 out of 940 reviews
Rating 2 - Terrible. 44 out of 940 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Lawrence

Travelled with partner
I recently stayed at the Four Points Sheraton Hotel in Richmond, VA, and I encountered several issues that I believe should be addressed. TV Not Working: The TV in my initial room was not functioning, and despite calling twice for assistance, it was not resolved until I was moved to a different room. Safe with Bad Batteries: The safe in my new room had dead batteries, which needed to be replaced upon my arrival. Non-Functional Handicap Button to Pool Area: The handicap button for the pool area was not operational, which is a significant accessibility concern. Boarding Pass Printing Issues: The lobby kiosk was unable to print my boarding pass, requiring me to send it to the front desk for printing. Housekeeping Service: Despite requesting housekeeping every other day for my 7-day stay, this service was not provided as requested. While the staff were responsive and resolved some of these issues, the overall experience was less than satisfactory due to the number of problems encountered. I hope these concerns will be taken seriously and addressed promptly for future guests.
Stayed 7 nights in Nov 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, clean, convenient
Very clean with nice amenities. Airport shuttle was running frequently. Onsite bar and restaurant. Lots of restaurants nearby.
Stayed 1 night in Nov 2024

10/10 Excellent

Halim

Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent 💕
Stayed 1 night in Oct 2024

10/10 Excellent

Wilfredo, Haymarket

Travelled with family
Liked: Property conditions & facilities
Thx
Stayed 1 night in Nov 2024

8/10 Good

Faten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to airport convenient although you have to call hotel and request it but staff friendly. Parts of hotel are older but room is nicely renovated and clean
Stayed 1 night in Nov 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall decent stay. Nice staff. However, after falling asleep on the bed pillows and seeing them more visibly the next morning, there was mold-like residue on 3 of 4 of them. This irritated my partner's face causing what looked like a contact dermatitis. It simply wasn't pleasant to wake to. I chose the Sheraton with hopes of general cleanliness.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and the personnel were friendly and efficient.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay
The customer service at Four. points is fabulous. We stay there when we fly out of Richmond and every time we have been there the service is great. The front desk, restaurant, shuttle drivers all go out of their way to make a pleasant stay. The hotel is also extremely clean. Cleaner than any other hotel I have ever stayed. Thank you for doing such a great job!
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Stayed 1 night in Oct 2024

10/10 Excellent

Tarsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in May 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay close to airport
It was amazing .. hotel is so update and clean… staff is awesome!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Amenities, property conditions & facilities
Great place enjoy my visit everytime
Stayed 2 nights in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay with a shuttle to the airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth A

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Natacha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The walls are extremely thin, we could literally hear the guests in the next room breathing… try spacing out rooms if possible. Other than that, I enjoyed my stay, very cozy and clean.
Stayed 3 nights in Oct 2024

8/10 Good

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was pleasant it was close to target and a couple of restaraunts. About 15 mins from VCU hospital.
Stayed 2 nights in Oct 2024

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Eric

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was cool, couldn’t change the thermostat in the room so it was coldish
Stayed 1 night in Oct 2024

6/10 Okay

Rathna

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Way too overpriced. Definitely not a 3 star hotel as advertised. The hallways and carpets had random dirty spots. Room was clean and spacious, but the fixtures could definitely use some work especially in the bathrooms. The shower was so slow and the handle was loose. I felt safe in my room, but I could hear every conversation happening outside my window. Heard loud music late at night in the parking lot when I was trying to sleep. Subpar concierge service and front desk staff does not look like they want to be there. It is courtesy to offer to help with bags/suitcases when boarding the shuttle, but that did not happen in my case. Won’t be returning. There are many other hotel options in the area that are close to the airport.
Stayed 2 nights in Sep 2024

10/10 Excellent

david, Staunton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. We will return!
Stayed 1 night in Sep 2024