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Hampton Inn Richmond West Innsbrook

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Richmond West Innsbrook

Outdoor pool
Exterior
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains
Coffee service
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area | 55-inch LCD TV with cable channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
10800 W Broad St, Glen Allen, VA, 23060
  • Short Pump Town Center
    5 min drive
  • Regency Square Mall
    8 min drive
  • Henrico Doctors' Hospital
    9 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    28 min drive

Room options

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/bathtub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed with Sofa bed, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Wingate by Wyndham Richmond Short Pump

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1766)
The price is CHF 97
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Wingate by Wyndham Richmond Short Pump

About this property

Hampton Inn Richmond West Innsbrook

Hotel in Glen Allen with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Hampton Inn Richmond West Innsbrook offers 135 accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Richmond West Innsbrook. During your stay, you'll be close to Short Pump Town Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Short Pump Town Center and a few minutes from Elk's Lodge
  • Cats and dogs welcome for a fee
Hampton Inn Richmond West Innsbrook offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Hampton Inn Richmond West Innsbrook also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. A complete renovation of Hampton Inn Richmond West Innsbrook was completed in March 2021.

This Glen Allen hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Hampton Inn Richmond West Innsbrook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1001 reviews" "
Rating 8 - Good. 259 out of 1001 reviews" "
Rating 6 - Okay. 82 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Read reviews before I booked here and wasn’t sure if I would feel comfortable here. It was nice and clean which is great. I would stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Ellen Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access No bells or whistles Comfortable stay
Stayed 1 night in Sep 2024

10/10 Excellent

galaspa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a great property. Room was very nice. Comfortable bed. Breakfast was very good. The only negative was that the elevators were not as clean as the rest of the property.
Stayed 1 night in Sep 2024

4/10 Poor

Christina

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The exhaust system in the bathroom wasn't working so i didn't shower as the room was already humid. Used the lobby bathroom for the heavy lifting.
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Stayed 1 night in Sep 2024

6/10 Okay

Joshua

Liked: Staff & service, amenities, property conditions & facilities
I recently stayed at your hotel, and overall, my experience was pretty good. The staff member who checked me in was friendly and welcoming, which was a great start to my stay. However, there were a few concerns I wanted to mention. When I arrived in my room, I noticed that the bed sheets were dirty. Thankfully, I caught a housekeeping staff member in the hallway, and she was very responsive and changed the sheets immediately, which I appreciated. Unfortunately, I also had an issue with the hot water in the bathroom, as there was none, so I had to take a cold shower the day I checked in and the day I checked out. Another concern was regarding the parking lot. I returned to the hotel late due to attending a concert in DC. I returned to the hotel around 3 a.m. As I was getting out of my car, a man approached me, stood next to my car, and started smoking a cigarette. He asked how I was doing, which initially seemed like he might be panhandling. However, he then asked what I had in my hand, which was food I got from Wawa. Feeling a bit uneasy, I grabbed my bags and headed toward the hotel entrance. The man followed me, which made me uncomfortable. I was unsure of his intentions, but it did make me concerned for the safety of others, especially if a woman were to encounter a similar situation late at night. I am not sure what you all could do regarding the parking lot encounter, but I thought it was worth mentioning.
Stayed 1 night in Sep 2024

8/10 Good

Ann Marie

Travelled with family
Liked: Amenities
Great stay! Only suggestion for improvement would be with the hot breakfast. Not very good. Lacked taste. Otherwise, other continental breakfast options were good.
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Robin

Stayed 3 nights in Jul 2024

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Food was good. Room was clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities
Great room but there was a weird smell. I’ll bring air freshener with me next time.
Stayed 1 night in Aug 2024

8/10 Good

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service
Good location, easy check in.
Stayed 1 night in Sep 2024

4/10 Poor

Lynn

Business traveller
Disliked: Cleanliness
My bathroom had a dirty wet washcloth in the shower and a used towel hanging behind the bathroom door. I changes rooms and the bathroom was “clean” but the shower ledge was falling off and there was red mildew along the edges. There was also a weather leak under the sink.
Stayed 1 night in Aug 2024

10/10 Excellent

Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Curtis

Liked: Cleanliness
Was a decent stay. Good location.
Stayed 1 night in Jun 2024

2/10 Terrible

Miguel

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Super dusty everywhere in my room and I am asthmatic . Didn’t sleep well. Did let know the front desk attendant and asked to speak to a manager /supervisor. He said he was not available. I left my info and asked to be contacted. That was Saturday 8/24. It’s 8/29 and had not been contacted.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony, Melbourne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Aug 2024

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unclean, untidy and not well maintained. Will never return nor recommend.
Stayed 6 nights in Aug 2024

8/10 Good

SUE

Liked: Staff & service
The fitness room was kept nicely with wipes, towels, etc. The shampoo, soap, and conditioner bottles were consitently left empty. The pet stations with bags were handy. Odd wall art and a bit dated, but overall, comfortable stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed here two nights, one night on the way to the beach and one coming back. Our first set of rooms were perfect, roomy, clean and comfortable. The second night we stayed, the blinds didn’t work in either room. In my mom’s room, she had to leave the lights off after dark because the pool was right out that window and there were people ‘partying’. Also the light shined in all night. Our room, I woke around 1 am to find water dripping from the bathroom light. We ended up moving to another room. The staff and manager were very friendly, helpful and attentive. The pool area was very nice and we were able to sit out and enjoy the beautiful day. Also we walked to a nearby restaurant as well as a convenience store which was very convenient. Good breakfast, too. We’d stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay here. It’s clean and there are very nice people working there. It was just a little musty smelling but not overwhelming. Great location and close to many conveniences.
Stayed 1 night in Aug 2024