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Hampton Inn & Suites Richmond Short Pump

2.5 star property

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Photo gallery for Hampton Inn & Suites Richmond Short Pump

Exterior
Lobby
Business centre
Lobby
Desk, laptop workspace, WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
12341 West Broad Street, Richmond, VA, 23233
  • Sheltering Arms Institute
    ‪17 min walk‬
  • Short Pump Town Center
    ‪3 min drive‬
  • Historic Tuckahoe
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, laptop workspace, WiFi, bed sheets

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom | Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 2 Queen Beds, Refrigerator & Microwave

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Drury Plaza Hotel Richmond

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, (2613)
The price is CHF 197
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Drury Plaza Hotel Richmond

About this property

Hampton Inn & Suites Richmond Short Pump

Suburban hotel with fitness centre and 24-hour business centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and a front desk safe are on-site.
Hampton Inn & Suites Richmond Short Pump offers 128 accommodations with a hairdryer and free toiletries. This accommodation is furnished with desks and desk chairs. 28-inch flat-screen televisions come with premium cable channels and pay-per-view films. Microwaves and coffee/tea makers are provided. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Richmond Short Pump. During your stay, you'll be within walking distance of Short Pump Town Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute drive from Short Pump Town Center and 15 minutes from University of Richmond
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Richmond Short Pump offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. The business-friendly Hampton Inn & Suites Richmond Short Pump also features a front desk safe and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Richmond hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 2 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn & Suites Richmond Short Pump Hotel
Hampton Inn & Suites Richmond Short Pump Richmond
Hampton Inn & Suites Richmond Short Pump Hotel Richmond

Hampton Inn & Suites Richmond Short Pump Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 223 out of 294 reviews
Rating 8 - Good. 45 out of 294 reviews
Rating 6 - Okay. 10 out of 294 reviews
Rating 4 - Poor. 7 out of 294 reviews
Rating 2 - Terrible. 9 out of 294 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Juan, Weston

Travelled with family
Liked: Cleanliness, property conditions & facilities
This Hampton Inn falls at the average rating, the staff was not precisely too welcoming. Just average room, cleaning, breakfast, service.
Stayed 3 nights in Nov 2024

4/10 Poor

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kailynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will the front end manager was absokutely amazing diring the entire stay and checked on us to make sure we had everything we needed. Staff were all polite, friendly, and helpful with recommendations! Definitely would stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is somewhat new but faf superior than another hampton near by. Very clean, very nice front end staff as well as the lady who runs the breakfast area! All very friendly and helpful. Will def. stay again when in town.
Stayed 2 nights in Nov 2024

6/10 Okay

Scot

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special. Since it is a Hampton, it was a cut above the average hotel, but nothing made it stand out as exceptional.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kirsten, Algona

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice and welcoming
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location and hotel
Everything was great about our stay! Susan at the front desk was so sweet and helpful and our room was spacious and comfy! Breakfast had a great spread. We definitely will stay at this property again!
Stayed 1 night in Oct 2024

8/10 Good

jaleesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Persephone

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff exemplified excellent customer service from check in to check out.
Stayed 3 nights in Oct 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Staff are so polite and helpful. Breakfast is good especially since it free. Fresh coffee all throughout the day. Quiet area to get away with your man but has stores to Shop close by. Only feedback water needs to be hot throughout the day and the plugs were broke by the bed. We stayed her more that 5 times as a close get away for m
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew, Greensboro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hampton Inn. Good staff and facility.
Stayed 1 night in Sep 2024

8/10 Good

Catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location. Close to shopping, restaurants, coffee, and bars. The fitness center was very clean and had tons of equipment! The only thing I didn’t love were the sheets, they were very scratchy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff
the staff was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best Hampton Inns I have stayed in for sure. Honestly, I would highly recommend dropping the “Our bottled water is only free for Hilton Honors members.” It is so tacky. A 20 cent bottle of water after paying $178 for a room is so pedestrian. I am a Hilton honors member but would almost hate to admit it if I was standing next to someone who wasn’t getting complimentary water because they weren’t a member. Giving complimentary water to any guest would be a nice touch and something they would remember positively. Apart from that I would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephany

Travelled with family and small children
Loved this hotel, very nice people who are very helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by Wawa for easy gas and snacks stop.
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great and very comfortable stay. I would definitely stay here again.
Stayed 1 night in Aug 2024