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Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel

Indoor pool, open 7 AM to 10 PM, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Room amenity
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Gym
  • Housekeeping

Explore the area

Map
107 Carter Rd S, Ashland, VA, 23005
  • Randolph-Macon College
    18 min walk
  • Ashland/Hanover Visitor's Center
    3 min drive
  • Hanover County Courthouse
    8 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    28 min drive

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Communication, Mobil Roll-In Shower)

Separate bathtub and shower, jetted bath, rainfall showerhead

Studio Suite, 1 King Bed with Sofa bed, Accessible (Communication, Mobil Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Additional Living Area)

Room amenity

Studio Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds (Additional Living Area)

Room amenity

Studio Suite, Multiple Beds (Additional Living Area)

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking (Bed Type Assigned at Check-In)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Non Smoking (Bed Type Assigned at Check-In)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Mobility Tub)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 1 King Bed, Accessible (Communication, Mobility Tub)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-In Shower)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 1 King Bed, Non Smoking (Walk-In Shower)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Ashland

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (1392)
The price is CHF 106
for 1 night
includes taxes & fees
14 Dec - 15 Dec
Tru by Hilton Ashland

About this property

Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel offers 115 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Randolph-Macon College. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 2-minute drive from Randolph-Macon College and a few minutes from Ashland/Hanover Visitor's Center
Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available. Event space at this hotel measures 1250 square feet (113 square metres) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel also features coffee/tea in common area, laundry facilities, and express check-out. Free self parking is available.

This Ashland hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,250 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
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Holiday Inn Express Richmond North Ashland
Hotel Holiday Inn Express Hotel & Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Express Richmond Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland

Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1082 reviews" "
Rating 8 - Good. 322 out of 1082 reviews" "
Rating 6 - Okay. 126 out of 1082 reviews" "
Rating 4 - Poor. 61 out of 1082 reviews" "
Rating 2 - Terrible. 46 out of 1082 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

NOEL, Smithtown

Travelled with family
Liked: Staff & service
property is a bit on the dirty side
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, amenities
The evening staff was amazing, the morning staff working the breakfast buffet was super busy. The hotel itself on the outside looked new- but the inside was definitely showing its age. The air conditioner didn’t work that great and there was lots of signs of age. The pool was COLD and the hot tub was HOT.
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Linnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean. The staff was amazing!! Friendly and helpful. Even the lady taking care of the breakfast station worked hard to make sure the bins were full of hot breakfast. The beds were clean and comfortable. The only thing would have been better if there was more parking. It seemed the night we stayed the hotel was full and so was the parking lot!! Not a bad problem for the hotel!!
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kudos to this Holiday Inn Express
This is the best hotel we have ever stayed. The front desk personnel were absolutely fantastic! We were even greeted by staff when entering the breakfast area! Cannot say enough about the employees. Courteous, helpful and all around nice. Clean environment, spacious and comfortable. Great food. We will definitely stay there again. Good parking area as well. Just a great overall experience. Highly recommend.
Stayed 1 night in Aug 2024

8/10 Good

Fauzia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Artin

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody where friendly Good& fresh breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2024

2/10 Terrible

Ron

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Hakkim

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Both front desk and housekeeping were very hospitable and helpful. No traffic noise at night. Cracker Barrel & McDonald's were right next to hotel in walking distance. I plan on using this hotel again.
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel. Room was damp
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Travelled with family
The pool the water is very cold
Stayed 2 nights in Aug 2024

6/10 Okay

Sybil

Travelled with family, Travelled with family and small children
Liked: Staff & service
The staff at this property were all very friendly and accommodating. The breakfast was good and overall the room and lobby were clean. The room we were in had a door to separate the bedroom from the couch area, but the beds blocked the door so it was challenging to close to separate the sleep spaces. The drain was backed up in the shower.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Fine but not great. Staff are lovely though!
We arrived about 8pm and there were very few parking spaces because trucks had pulled in across multiple spaces. Once we found somewhere to park check in was great. Staff really friendly and helpful. Room however was shabby and though superficially clean, we found an old chicken nugget under the sofa bed when we pulled it out. Curtains wouldn’t close at all so we had to clip them shut with a clothes hanger and we only had one remote for the two tv’s. Bed linen was very comfortable and clean but the beds were very lumpy. All in all, good for a quick stop if you need somewhere to stay in the area, but not as nice as it looks on the website.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They didn’t have hand wash in the big bottle in the bathroom.
Stayed 1 night in Aug 2024

4/10 Poor

Althea

Travelled with family
Liked: Staff & service, property conditions & facilities
The location is convenient to everything. All of the staff are very friendly. My family spent alot of time enjoying the indoor pool.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for my family reunion. The family had a choice between Tru Hilton and Holiday Inn Express. The family that stayed at Tru Hilton was very disappointed with the property and price. The family that stayed at Holiday Inn Express (I recommended) was truly pleased with our experience
Stayed 2 nights in Aug 2024

8/10 Good

Rui, vienna

Travelled with family
Liked: Staff & service
Ordinary
Stayed 2 nights in Aug 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in we found our a/c unit not cooling. We called the front desk and with in 30 minutes had us in a new room. Thank you for taking our concerns seriously.
Stayed 2 nights in Aug 2024

4/10 Poor

Joseph

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I paid a lot for a suite, site won't let say amount We got there early couldn't check in early as rooms weren't ready. Ok that isn't a big deal. We sit in the car for 2 hours until check in time and go to check in and room still isn't ready. Can't give me an ETA on when it will be ready. The lady (couldn't get her name, but was referred to by another as "boss lady" was just foul. She was complaining about guests in front of guests. We get a suite with a very clearly (room was HOT) broken A/C When I called about the hot room whoever answered very nastily told someone else "he says the A/C is out" it was in a tone like I was lying about it. Initially I asked if they had someone who can come look at and repair it, but they said they didn't. Then I told them I need a new room because I can't sleep if I'm sweating. She told me she was going to put me on hold for a "few minutes" 10-15 mins later my kid comes into the suite area with new key cards to a different room. Meanwhile I'm STILL on hold waiting for this lady to get back to me. The rooms were clean and nice, the breakfast buffet was thawed out, reheated, over salted crap. The parking spots are to small. You literally are so close to the cars next to you that you have to be very careful getting out not to hit someone's car. So you have to definitely worry about those who don't care. This was not worth close to the large amount I paid for the night. I would sleep in my car next time before wasting my money here.
Stayed 1 night in Aug 2024