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Holiday Inn Express Richmond Downtown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Richmond Downtown, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Free daily buffet breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Parking available
    Parking available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
201 E Cary St, Richmond, VA, 23219
  • Virginia Commonwealth University
    5 min walk
  • Broad Street
    5 min walk
  • Greater Richmond Convention Center
    10 min walk
  • Richmond, VA (RIC-Richmond Intl.)
    15 min drive

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Richmond Downtown, an IHG Hotel

Hotel with free breakfast, a short walk to Virginia Commonwealth University
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Holiday Inn Express Richmond Downtown, an IHG Hotel offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Richmond Downtown, an IHG Hotel. During your stay, you're just a quick walk from Virginia Commonwealth University. You'll find features such as free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Virginia Commonwealth University and 5 minutes on foot from Broad Street
Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and concierge services are also featured at Holiday Inn Express Richmond Downtown, an IHG Hotel. Parking is available for a fee.

This Richmond hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1014 reviews" "
Rating 8 - Good. 294 out of 1014 reviews" "
Rating 6 - Okay. 129 out of 1014 reviews" "
Rating 4 - Poor. 59 out of 1014 reviews" "
Rating 2 - Terrible. 65 out of 1014 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room
Stayed 1 night in Aug 2024

10/10 Excellent

Ruby, Fairfax

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an upgrade due to having two ribs and the computer originally putting us two floors away from each other, which works have been inconvenient at best. The facilities were clean, breakfast was great, and the staff were incredibly nice and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of the best hotels i have stayed
Stayed 1 night in Aug 2024

8/10 Good

Alisha

Travelled with family
The only 2 negatives were parking…gotta pay?!? And the next was the breakfast lady….she was rude and not at all personable. But the overnight (sat-sun) desk lady, John (sat day shift), and desk dude (sun) were amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

THOMAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Holiday in Downtown Richmond
Stayed 1 night in Aug 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

minhe

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Stayed 2 nights in Aug 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Only one elevator working and took forever for water to head up 20 minutes is to long
Stayed 2 nights in Jul 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgrade us to a suite, and the staff was very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Emma

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Leigh

Stayed 3 nights in Jul 2024

10/10 Excellent

william

Stayed 1 night in Jul 2024

8/10 Good

shelly-lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Room was spacious and very clean. Bed very comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is not conveniently located and the parking is dreadful.
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
OK for a short stay, but lots of problems
Biggest downside- the room had a moldy smell. Biggest upside- the best was super comfortable. Office chair in the room was broken. Breakfast items poorly stocked after 8am. Air conditioner in the main area of my suite broken and did not blow cold. No convenience stores anywhere nearby. But, the front desk help seemed friendly, so I was grateful for that. Next month I'll be looking into other options.
Stayed 3 nights in Jul 2024

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely Hotel
Friendly check in and checkout! Lovely room. I came down for a cup of coffee in the morning of checkout and the breakfast room had closed … however an attendant asked me if I would like to have breakfast! So thoughtful … I didn’t, however this was thoughtful.
Stayed 1 night in Jul 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service
The lobby and room was exceptionally clean. The beds were super comfortable. The parking garage is $20/day and only has a 6' clearance.
Stayed 1 night in Jul 2024

8/10 Good

Appviewx

Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Everything was wonderful. Smooth check in and check out. Parking was convenient. The breakfast was delicious and had a variety of choices. We even had the chance to use the fitness center, although limited, it had enough of what we needed to fit in a workout.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very reasonably priced for a downtown location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hamayon, Hopkinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Great staff. Clean. Good quick breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Junel

Stayed 1 night in Apr 2024

10/10 Excellent

Junel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024