Holiday Inn Express Richmond Downtown, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Richmond Downtown, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Free daily buffet breakfast
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Air conditioning
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
201 E Cary St, Richmond, VA, 23219
  • Virginia Commonwealth University
    ‪5 min walk‬
  • Broad Street
    ‪5 min walk‬
  • Greater Richmond Convention Center
    ‪10 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed (Extra Floor Space)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Extra Floor Space)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Richmond Downtown, an IHG Hotel

Richmond hotel in Downtown Richmond with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Holiday Inn Express Richmond Downtown, an IHG Hotel offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Richmond Downtown, an IHG Hotel. During your stay, you're just a quick walk from Central Business District. You'll find features such as free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Central Business District and 10 minutes on foot from Greater Richmond Convention Center
Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and concierge services are also featured at Holiday Inn Express Richmond Downtown, an IHG Hotel. Parking is available for a fee.

This Richmond hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 474 out of 1008 reviews" "
Rating 8 - Good. 283 out of 1008 reviews" "
Rating 6 - Okay. 127 out of 1008 reviews" "
Rating 4 - Poor. 59 out of 1008 reviews" "
Rating 2 - Terrible. 65 out of 1008 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Amr

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This was one of the worst experiences ive ever had in a hotel. Where do I begin with, the first room they put us in was all smelling like Marijuana, the floors were dirty, found pubic hair on the floor, and the shower was dirty. They moved us to another room which was also dirty and disgusting. The shower floor is all rusty and the bathroom needs to be renovated. The room service is trash, they come in the morning do gove you towels and if you ask them to clean they say no. Like what the hell!. Would never ever go back there again. Please try to avoid and dont trust the pictures. Its a scam!
Stayed 5 nights in Oct 2024

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area in walking distance from convention center but far enough away that the area is quiet when convention events/festival streets are crowded:)
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Has everything you need.
Stayed 3 nights in Oct 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service! Incredibly kind and helpful. Great location for walking to The National!
Stayed 1 night in Sep 2024

10/10 Excellent

Maria-Isabel

Stayed 1 night in Sep 2024

10/10 Excellent

Ziad, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Friendly staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean up to date, comfortable
Stayed 1 night in Sep 2024

8/10 Good

Krisztina

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean room. John at desk very helpful, and thorough. He recommended a local Thai restaurant that is excellent. Minor irritant: The parking garage beneath the hotel is open, anyone from street can walk right in. However, that's mitigated by the presence of many security cameras. Nice location. Nice hotel. We enjoyed our stay. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lavinia

Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was difficult.
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
It was an adequate facility, but staff was lovely
Stayed 2 nights in Sep 2024

2/10 Terrible

Jerome

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kathleen, RICE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
John, who checked us in at the front desk, was super helpful and friendly. Room was clean, quiet and roomy. The hotel was walkable to many restaurants and less than 15 minutes walk to the Altria Theater. We will stay there again on future trips to RVA!
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. Easy in and out, especially for a downtown location!
Stayed 1 night in Sep 2024

10/10 Excellent

Heather, ARLINGTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the self-park facility, though $20 seemed to be a bit high for a parking garage without any attendants to be seen. The breakfast was fairly good, though the attendant there seemed to be struggling with a testy juice machine and didn't hide her frustration. Clean and plentiful seating. Our room on the top floor was very spacious, and the blackout curtains were extremely effective. We had a good night's sleep. There's a bit of wear and tear on the furniture and shower, repairs had been made to the wall and ceiling, but overall we had all we needed - frig, microwave, coffee maker, safe, iron/ironing board. This was walking distance to Richmond Music Hall and a number of downtown office buildings. The front desk staff was very polite and helpful. I would return.
Stayed 1 night in Sep 2024

10/10 Excellent

Ayssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. Great hotel. Only complaint would be the parking situation.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristen

Stayed 1 night in Aug 2024

6/10 Okay

Irina

Difficult to find.
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was clean, breakfast was good
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice and helpful staff - a notch above most places. Large and varied buffet with lots of options. Awesome quiet, clean and recently remodeled room! I highly recommend the Holiday Inn Express downtown. :)
Stayed 1 night in Sep 2024