The stars are only for the staff lady that assisted me with the hot water issue. There was no hot water the first morning there, so she had to let me into the adjoining unit. Then she said the manager was trying to claim it was because there were other people using showers at the same time, when there were 2 other occupied units. How are you maintaining a hotel with hot water only working one unit per time? The wifi was also terrible; it wasn't connecting more than it was. And this is in the middle of a well sized city; I had better wifi the day before in the middle of nowhere (Beatty, NV). My last morning there, there were 2 tiny roaches in the bathroom, and you know where there's one, there's a lot. Wouldn't go back & would advise others to bypass this one. The low pet fee was attractive, but not worth the rest of the headache.