Holiday Inn Express Jackson - Ridgeland by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Jackson - Ridgeland by IHG

Exterior
Pool
Exterior
Free WiFi, bed sheets
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
555 W Ridgeland Avenue, Ridgeland, MS, 39157
  • Topgolf
    ‪17 min walk‬
  • Tougaloo College
    ‪6 min drive‬
  • Country Club of Jackson
    ‪10 min drive‬
  • Madison, MS (DXE-Bruce Campbell Field)
    ‪5 min drive‬

Room options

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Premium Room

  • Sleeps 2
  • 1 Single Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Comm, Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Jackson - Ridgeland by IHG

Hotel in Ridgeland with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a business centre and a meeting room. Free continental breakfast and free WiFi in public areas are also provided.
Holiday Inn Express Jackson - Ridgeland by IHG offers 108 accommodations. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Jackson - Ridgeland by IHG. During your stay, you'll be within walking distance of Canopy Children's Solutions. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a business centre and a meeting room
  • On-site recreation includes a gym
  • 12 minutes on foot from Canopy Children's Solutions and a 2-minute drive from Topgolf
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily.

This Ridgeland hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym

Business services

  • Business centre
  • Meeting room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Holiday Inn Express Jackson Ridgeland an IHG Hotel
Holiday Inn Express Jackson - Ridgeland by IHG Hotel
Holiday Inn Express Jackson - Ridgeland by IHG Ridgeland
Holiday Inn Express Jackson - Ridgeland by IHG Hotel Ridgeland

Holiday Inn Express Jackson - Ridgeland by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 238 out of 281 reviews
Rating 8 - Good. 30 out of 281 reviews
Rating 6 - Okay. 5 out of 281 reviews
Rating 4 - Poor. 2 out of 281 reviews
Rating 2 - Terrible. 6 out of 281 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hajime

Stayed 1 night in Nov 2024

8/10 Good

Brian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner had a very musty odor indicating a need to check the air filter. Cleaning staff is falling short. Floor in bathroom and furniture tops had a film of sorts indicating use of a dirty mop and dirty rag for cleaning. Given this is a brand new property, management needs to get on top of this. Asked for a receipt upon check out and was told Expedia would send one since I booked it there. Can provide a receipt? What?
Stayed 1 night in Nov 2024

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
Our stay was extremely wonderful!! I will stay here every visit! Staff amazing, service is so quick when you call for any additional things that may be needed in your room.. the entire room was spotless, i wish i would have gotten the ladys name on duty that night at check in desk... She was so pleasant and i checked in at 9:50pm, she was a delight😊 she is one of the key factors of us coming back her customer service. Thank you so much
Stayed 1 night in Nov 2024

10/10 Excellent

Arif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very comfortable stay .
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Guy

Liked: Property conditions & facilities
Excellent hotel. The only drawback is our nav system (car or phone) would not recognize the address number(555). Put in 495 and got close. This hotel was definitely worth finding.
Stayed 1 night in Nov 2024

10/10 Excellent

Paula, De Pere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Natacha

Liked: Amenities
My room wasn't really clean and I had some noise issues that were not addressed for the THREE days I stayed there. There was no apology, no credit, and no explanation or attempts to resolve. I should've stayed at a higher end hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Denzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Everything is new and clean and the patios are very nice!
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean staff was very helpful and courteous
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars
Great Stay
Stayed 2 nights in Nov 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very helpful and polite. The property was clean around the facility and the main lobby.
Stayed 1 night in Oct 2024

10/10 Excellent

Blakely

Stayed 1 night in Oct 2024

10/10 Excellent

vince

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ran out of breakfast items bacon, potatoes and turkey sausage early morning around 7:30
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, polite and professional. Check-in was a breeze and complete in record time. Our room was very quiet, clean and comfortable. Breakfast included a nice variety of options. I'm not terribly familiar with Jackson and I understand there are some shady areas but this area felt very safe. Would definitely recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvia

Business traveller
Clean, friendly service, great location for my conference
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Nice property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Oct 2024

10/10 Excellent

Jonnell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Robin

Stayed 1 night in Oct 2024

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Kasi

Stayed 1 night in Sep 2024