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Enjoy Santiago - Hotel del Valle

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Enjoy Santiago - Hotel del Valle

Loft | In-room safe, desk, free cots/infant beds, free WiFi
Gastropub
Loft | Balcony
Aerial view
Porch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Gym
  • Pool
  • Spa
  • Bar
  • Room service

Explore the area

Map
Los Libertadores Km 53, Rinconada, Valparaiso, 2140000
  • Vina San Esteban
    ‪4 min drive‬
  • Our Lady of Mercy Cathedral
    ‪10 min drive‬
  • Calle Larga Square
    ‪10 min drive‬
  • San Felipe (SSD)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, Non Smoking

In-room safe, desk, free cots/infant beds, free WiFi

Standard Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

In-room safe, desk, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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Pool
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All-inclusive
3.6 out of 5, Good, (9)
The price is CHF 251
for 1 night
2 Feb - 3 Feb
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About this property

Enjoy Santiago - Hotel del Valle

Luxury hotel with full-service spa and casino
This smoke-free hotel features a full-service spa, a casino and an indoor pool. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, an outdoor pool, a restaurant and a health club are on-site.
Enjoy Santiago - Hotel del Valle offers 120 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. 24-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Natura Village. Services include body wraps and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
During your stay at Enjoy Santiago - Hotel del Valle, you'll be close to Vina San Esteban. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy sushi while dining at Blend
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to reflexology, massages or body treatments at Natura Village
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Vina San Esteban and 8 minutes from Santuario Teresa de Los Andes
  • Airport shuttle service available for a fee
Enjoy Santiago - Hotel del Valle offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A casino, a health club, and a sauna are also featured at the luxury Enjoy Santiago - Hotel del Valle. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4.5-star Rinconada hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:30 AM to noon.
Blend – This gastropub specialises in sushi.
Santerra – This buffet restaurant serves lunch and dinner. Open daily.
360 – On-site gastropub. Open daily.
La Barquera – On-site restaurant. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:30 AM to noon
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 360
  • Blend
  • La Barquera
  • Santerra

Things to do

  • 1,350 slot machines
  • 58 gaming tables
  • Casino
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Enjoy Santiago - Hotel del Valle

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 88 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Enjoy Santiago - Hotel del Valle offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Enjoy Santiago
Enjoy Santiago Hotel Rinconada
Enjoy Santiago Rinconada
Enjoy Santiago Hotel Valle Rinconada
Enjoy Santiago Hotel Valle
Enjoy Santiago Valle Rinconada
Enjoy Santiago Valle
Enjoy Santiago Valle Rinconada
Enjoy Santiago Hotel del Valle
Enjoy Santiago - Hotel del Valle Hotel
Enjoy Santiago - Hotel del Valle Rinconada
Enjoy Santiago - Hotel del Valle Hotel Rinconada

Enjoy Santiago - Hotel del Valle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 152 reviews" "
Rating 8 - Good. 56 out of 152 reviews" "
Rating 6 - Okay. 14 out of 152 reviews" "
Rating 4 - Poor. 6 out of 152 reviews" "
Rating 2 - Terrible. 4 out of 152 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Alvaro, Plantation

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Stay away, they do not honor expedia bookings
Stayed 1 night in May 2024

4/10 Poor

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty place for a expensive hotel! Won't return
The place was dirty. Found rubbish inside and outside the pool. Dirty glasses everywhere. Some rude workers. Won't come back. It's not worth it
Stayed 2 nights in Feb 2024

6/10 Okay

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The parking is limited at the hotel. The air conditioning did not cool the room to a comfortable temperature.
Stayed 1 night in Feb 2024

8/10 Good

Brittani

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable for a fun night out, as the hotel is colocated with a casino
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad, clean, comfortable, good service
We based here to head snowboarding at Portillio for something different. Super quiet during the week, not many options for food and long way from anything but it was a nice hotel, clean, good services and casino something to do in evening.
Stayed 2 nights in Aug 2018

10/10 Excellent

Dave, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 1 night in Jul 2018

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional experience
Wonderful experience,beautiful modern room with an exceptional view.Fun pool are(indoor outdoor communicating pool) and 2 hot tubs with views of the surrounding Andes.Very good restaurants.
Stayed 1 night in Jan 2018

2/10 Terrible

Dean

Liked: Cleanliness, room comfort
Unless you're a casino high roller steer clear
Possibly the worst hotel I've ever stayed in. The Bads- 45 minutes for check-in, only 1 person working. Want to use the pool, bring a swim cap or pay $4 USD to get one, can't swim without it! The dinner buffet, it was my wife's birthday and the only dinner restaurant open was the buffet, the hot food was only warm, and honestly not a big selection. The price includes 1 can of soda, want more? You can upgrade to unlimited drinks, if you can get your waiter to help you with it, Florencio couldn't be bothered. He wouldn't even come to our table to bring the check, we had to go up to pay, then he started to care. Free breakfast- raw runny eggs, the server asked if we wanted an omelette, sure, sounds good. After 10 minutes she brings 2 plates, with browned omelette in a pool of raw egg. I'm all for a"loose" scramble or soft omelette, these show a lack of culinary skill. She then tried to charge us, when we said no because we didn't eat it, she still demanded a tip. Rude staff- most staff couldn't be bothered, they actively ignored us when standing in front of them. Shower head- our shower was broken, the head gushed water like a garden hose, we asked for a new one but it never happened. Literally nothing around, closest town is about 30 minutes The good- The tall gentleman at the dinner buffet was great and helpful. There was a lady at the front desk that spoke English, she was nice as well. The bed was great with great sheets. Fast wifi when it stayed connected.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
almost perfect
Air conditioning was not working properly, and pool could be cleaner.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, but very noisy
We were 2 families staying for 1 night before returning to Canada from a 2 week ski and winery holiday in Chile and Argentina. This was the nicest and most modern accommodation we stayed at, but the design of the hotel is such that music from the disco or ball rooms (there was a wedding the night we stayed) echoes up through a central atrium. We lay awake until 3am waiting for the music/noise to subside and finally had to call to ask them to shut it down because the entire hotel was likely not sleeping. They complied, but we found it concerning that a guest would have to complain before the music was turned down. The staff were very friendly, but we had some confusion with additional beds in 2 of the rooms, which resulted in us having to sort it out at 11:30pm after dinner, when we discovered that the additional cots hadn't been delivered. The staff acted quickly at that point and resolved the situation by offering an extra room at no additional cost. While this hotel has a very nice pool/hotub/spa, decent restaurants and spacious comfortable rooms, the noise situation and our lack of sleep resulted in a poor experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the Rough
Amazing and modern. Affordable, spacious rooms, wood hot tubs, indoor outdoor pool. The place is spectacular.

8/10 Good

William, Halifax

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Shame on Hotels.com - False Advertising
I'm upset at Hotels.com for the false advertising. I booked online and received confirmation of a large suite with 2 King Size beds in it. When I got to the hotel they said they do not have any rooms with 2 King beds in it and charged me an Extra $48US for a rollaway bed to be put in the room. I showed them my confirmation with the 2 king beds and they told me it was Hotels.com fault not theirs. I booked this hotel because of what I believed to be true on the website otherwise I would have gone back to the Park Hyatt in Santiago where I stayed only a few days before. The hotel was less than 10% occupied, 5 of the 6 restaurants were closed because there was hardly anyone there and the Casino had more staff than customers. It's a beautiful hotel but no one is there. I could see if they were full that they couldn't offer another room to resolve the misunderstanding but the hotel was virtually empty so it would have been easy to resolve this issue without charging me for a mistake I did not make! What are you going to do about it Hotels.com?

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tracy, Huntington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
Location is remote and the first exit after tunnel and nothing else is in site. The security is impressive from the outer gate and throughout. The rooms are clean, spacious with a spectacular view of the valley. The spa, casino, the pool, and upstairs buffet were top notch and the food was exquisite. The music in the casino was current videos and we enjoyed the ambiance and wished they had a dance floor.

8/10 Good

Lucas Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel. La única crítica es a el desayuno lo sirven después de las 8:30. Teníamos que irnos antes y nos armaron un box para llevar pero muy escaso. Tendrían que servir el desayuno antes como en la mayoría de los hoteles.
Stayed 1 night in Oct 2024

8/10 Good

Adria

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Gostei do hotel com ressalvas dos colaboradores
Comprei dois dias separados, fiquei duas horas esperando ! Só deixam entrar no apto às 16 horas certinho. Gostei achei tudo ok, mas me Senti constrangida na saída do café da manhã HOJE. Uma moça de azul estava na saída e eu estava com UM SUSPIRO NA MÃO ( pois meus filhos queriam sair do restaurante) e peguei um para provar enquanto saia ! Ela fez eu jogar no lixo! Isso na frente da minha família e de outros hóspedes! Bem desnecessário! Vou ver como resolver essa situação quando chegar no Brasil ! Em geral os colaboradores grosseiros
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfeito hotel
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hermosa Infraestrutura.
La infraestructura es muy buena. La atención, principalmente en recepción, deja mucho espacio para la mejora. Los botones tienen mejor predisposición que algunas personas de recepción.
Stayed 1 night in Sep 2024

10/10 Excellent

Genesis

Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia me cobro diciendo q los impuestos estaban incluidos sin embargo tuve que pagar 27 dolar mas por impuesto chileno IVA
Stayed 1 night in Jun 2024

10/10 Excellent

Alex Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Apr 2024

10/10 Excellent

Guillermo

Stayed 1 night in Mar 2024

10/10 Excellent

carmen valent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023