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5 Aug 2023 by Taianne Leony
Dear Mr. Joaquim,First of all thank you for choosing Pestana Rio Atlântica and for the feedback after your last stay. Your comments have been analyzed and steps are being taken to improve our services. We look forward to welcoming you again on your next visit to Pestana Rio Atlântica. Cordially,Taianne Leony
8 May 2019 by rdiascorrea
Agradecemos por sua avaliação. Cordialmente, Renato Dias Gerente Geral Pestana Rio Atlântica
3 Feb 2019 by rdiascorrea
Prezado Hóspede, agradecemos por sua avaliação. Sentimos muito não ter correspondido às suas expectativas e pelas falhas ocorridas. Estamos empenhados em melhorar os nossos serviços e o seu feedback é muito importante. Esperamos revê-lo em uma próxima oportunidade. Cordialmente e à disposição, Renato Dias Gerente Geral Pestana Rio Atlântica
17 Jan 2019 by Maria Maria Moura
Lieber Gast Vielen Dank, dass Sie sich für unser Hotel entschieden haben und dass Sie sich wertvolle Zeit genommen haben, um Ihren Aufenthalt bei uns zu kommentieren. Wir bedauern sehr, dass Sie während Ihres Aufenthalts bestimmte Situationen erlebt haben. Die notwendigen Verbesserungsmaßnahmen werden ergriffen. Ihre Präferenz für unser Hotel wird sehr geschätzt, und wir freuen uns, Sie im Pestana Rio Atlantica Hotel begrüßen zu dürfen. Mit freundlichen Grüßen, Maria Maria Moura
14 Jan 2019 by Maria Maria Moura
Prezada Sra. Alexandra, Obrigada pela sua avaliação.
18 Nov 2018 by Daniela Siqueira
Muito obrigada por sua avaliação. Atenciosamente, Daniela Siqueira
1 Apr 2018 by Daniela Siqueira
Thank you very much for your review, it is very important to us to know your experience! Be sure that the most important to us is knowing that our staff made sure you had a pleasant stay. Kind Regards, Daniela Siqueira Rooms Manager
3 Apr 2018 by Daniela Siqueira
Thank you so much for choosing us as your way of hosting. We are very sad to know that we can not convey to you the welcome we offer each day. We understand how the comments of our Guests allow us to make the necessary corrections so that we are able to align our service and, mainly, correct faults that may occur to make your stays more pleasant and satisfactory. Again I apologize for the discomforts I have experienced and I am willing to revert the image left. Daniela Siqueira Hosting manager
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. There are 9 meeting rooms available. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Pestana Rio Atlantica. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Rio de Janeiro hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Valet parking (surcharge) , Parking (limited spaces)
Pestana Rio Atlantica offers 247 air-conditioned accommodations with minibars and laptop-compatible safes. 43-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Cais da Ribeira – This restaurant specialises in Portuguese cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property’s breakfast service is available only by reservation and must be requested at check-in.
Minibar items (surcharge) are available for pickup at reception.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation, or the property will charge the full amount of the stay on the new card and refund the original card. Payment with a third-party credit card requires hotel authorization in advance.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
For guests' safety, the property includes a smoke detector and a security system in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
