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3.8 out of 5

"The room was nice and comfortable. Outlook was a bit bleak. Rooftop bar and pool was very nice. Staff were courteous, especially at check in. Brea ... " More

By a verified traveller on Wed 10 Jan 2024

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Superior Executivo com 2 Camas de Solteiro

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard com 2 Camas de Solteiro

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suíte Executiva

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suíte Júnior

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard com Cama Casal

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Executivo com Cama Casal

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Windsor Excelsior Copacabana's great beach location. During your stay, you're just a quick walk from Copacabana Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Avenida Atlantica and 3 minutes on foot from Copacabana Beach

Windsor Excelsior Copacabana ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Windsor Excelsior Copacabana

Everyone (1) Couples (2)
4 out of 5
The room was nice and comfortable. Outlook was a bit bleak. Rooftop bar and pool was very nice. Staff were courteous, especially at check in. Breakfast was very, very good and a great selection of food.

Posted by on 10 Jan 2024

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Comment from Hotel Management

10 Jan 2024 by Charles Agostinho

Dear Elaine,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

3 out of 5
Standard hotel. It was New Year's so naturally the rates are very high, but if there are other options with better prices, I would recommend to check elsewhere.

Posted by on 29 Jan 2020

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Comment from Hotel Management

31 Jan 2020 by Charles Agostinho

Dear guest, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We look forward to seeing you again. Kindly, Charles Agostinho Hospitality Manager

4 out of 5
Hôtel bien situé en face de Copacabana mais à rafraîchir (meubles vieillissants) Personnel agréable Bon petit déjeuner

Posted by on 14 Apr 2022

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Comment from Hotel Management

14 Apr 2022 by Charles Agostinho

Cher Madame Ketsia, Merci beaucoup pour votre temps à nous laisser un commentaire à propos de Windsor Excelsior Hotel. Je suis heureux que était à son goût. Cordialement, Charles Agostinho Hospitality Manager

4 out of 5

Posted by on 11 Mar 2020

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Comment from Hotel Management

12 Mar 2020 by Charles Agostinho

Dear guest, Thank you for your review! Kindly, Charles Agostinho Hosting Manager

Property Features

Windsor Excelsior Copacabana offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Windsor Excelsior Copacabana. This Rio de Janeiro hotel is smoke free.

  • 1 building
  • 233 guestrooms or units
  • 12 levels
  • Conference rooms
  • Built in 2000
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Rio de Janeiro Central Station (9.2 km / 5.7 mi)
  • Metro station: Cardeal Arcoverde Station (0.5 km / 0.3 mi)

Room Amenities

Windsor Excelsior Copacabana offers 233 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Rio de Janeiro hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

On-site venue – This beachfront restaurant serves breakfast, brunch, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surfing/bodyboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Guest accommodation is sealed after cleaning
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staffed front desk
  • Children stay free - maximum age 10
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Protected Tourist (Brazil)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 60 to 75 for adults and BRL 60 to 75 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Windsor
  • Hotel Windsor Excelsior
  • Windsor Excelsior
  • Windsor Excelsior Hotel
  • Windsor Excelsior Hotel Rio de Janeiro
  • Windsor Excelsior Rio de Janeiro
  • Windsor Excelsior Hotel Rio De Janeiro, Brazil

You should know

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.