Ayenda Hotel Helenas

2.0 star property

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Photo gallery for Ayenda Hotel Helenas

Interior entrance
Reception
Standard Quadruple Room | Bathroom | Shower, rainfall showerhead, towels, soap
Front of property
Standard Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle 7 # 9 - 71, Riohacha, La Guajira, 440001
  • Jose Prudencio Padilla Plaza
    ‪2 min walk‬
  • Cathedral of Our Lady of Remedies
    ‪4 min walk‬
  • Riohacha Beach
    ‪6 min walk‬
  • Riohacha (RCH-Almirante Padilla)
    ‪9 min drive‬

Room options

Standard Double Room

  • Sleeps 2
  • 1 Large Single Bed

Standard Studio

  • Sleeps 5
  • 1 Single Bed, 1 Large Single Bed and 1 Double Bed

Standard Quadruple Room

  • Sleeps 4
  • 1 Large Single Bed and 1 Double Bed

Standard Triple Room

  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed

Similar properties

About this property

Ayenda Hotel Helenas

Hotel in Riohacha with a 24-hour front desk
A 24-hour front desk and free Wi-Fi in public areas are available at this hotel. Change of towels is available on request
Ayenda Hotel Helenas offers 6 accommodations with air conditioning. This Riohacha hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
During your stay at Ayenda Hotel Helenas, you're just a quick walk from Jose Prudencio Padilla Plaza. Free WiFi in public areas is available.
  • Free WiFi
  • Steps from Jose Prudencio Padilla Plaza and 4 minutes on foot from Cathedral of Our Lady of Remedies
WiFi is free in public spaces.

Smoking is allowed in designated areas at this Riohacha hotel.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ayenda Hotel Helenas

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Ayenda Hotel Helena's
Ayenda Hotel Helenas Hotel
Ayenda Hotel Helenas Riohacha
Ayenda Hotel Helenas Hotel Riohacha

Ayenda Hotel Helenas Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brigida

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Feb 2025

2/10 Terrible

Juan Ramon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desastre total
Fui al hotel y estaba lleno no tenía disponibilidad entonces perdil la reserva un desastre ni vuelvo a utilizar esta aplicación
Stayed 1 night in Aug 2023