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Best Western Moreno Hotel & Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Moreno Hotel & Suites

Standard Room, 1 King Bed, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Suite, 2 Double Beds, Balcony | Room amenity
Lobby
Reception
Interior entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
24840 Elder Ave, Moreno Valley, CA, 92557
  • Round1 Bowling & Amusement
    ‪5 min drive‬
  • Riverside University Health System
    ‪6 min drive‬
  • Kaiser Permanente Moreno Valley Medical Center
    ‪10 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Moreno Hotel & Suites

Hotel in Moreno Valley with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Best Western Moreno Hotel & Suites offers 116 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Moreno Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Moreno Hotel & Suites. During your stay, you'll be close to Round1 Bowling & Amusement. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Box Springs Mountain Reserve Park and 5 minutes from Round1 Bowling & Amusement
Best Western Moreno Hotel & Suites offers its guests an outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, multilingual staff, and a garden are also featured at Best Western Moreno Hotel & Suites. Self parking is free.

This Moreno Valley hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Best Western Moreno Hotel & Suites.

Property is also known as

BEST WESTERN Moreno
BEST WESTERN Moreno Hotel
Moreno Hotel
Moreno Valley Best Western
BEST WESTERN Moreno Hotel Moreno Valley
BEST WESTERN Moreno Moreno Valley
Moreno & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel
Best Western Moreno Hotel & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel Moreno Valley

Best Western Moreno Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 392 out of 1003 reviews" "
Rating 8 - Good. 184 out of 1003 reviews" "
Rating 6 - Okay. 133 out of 1003 reviews" "
Rating 4 - Poor. 106 out of 1003 reviews" "
Rating 2 - Terrible. 188 out of 1003 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Aug 2024

2/10 Terrible

MIguel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Found bedbugs as we were getting for bed. Staff was helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Travelled with family
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Rashawnda

Liked: Amenities, property conditions & facilities
Excellent service, receptionist, polite my room is ready and I got there and absolutely loved. It had a fabulous time. Highly recommended.
Stayed 1 night in Oct 2024

2/10 Terrible

Hedris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had the worst experience ever in this hotel not worth it and I called in for house keeping but they came in and put some towels and left the room messy and the floors were dirty , never seen a hotel like this please everyone don’t waste your money there
Stayed 3 nights in Oct 2024

2/10 Terrible

Laura

Disliked: Cleanliness, property conditions & facilities
This was probably my worst stay at a best western and I stay at best westerns almost exclusively.
Stayed 1 night in Oct 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

4/10 Poor

Christen

Disliked: Property conditions & facilities
Bed was uncomfortable and towels were very scratchy. Not what was expected for a best western
Stayed 4 nights in Oct 2024

6/10 Okay

Yesenia

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
I like that it was quiet, markets and food very easy to get too. I ddnt like that I did c roaches on ore food when we turned the lights on that was not cool. From that point on I felt like I had to sleep with one eye open and one closed. Not so happy:/
Stayed 1 night in Oct 2024

4/10 Poor

Sonia, Valencia

Travelled with family
Disliked: Amenities, property conditions & facilities
Bathroom needs new caulking in the bathroom and it was dirty. I hate the bed frame you slight touch it and it makes a loud thump. No hot water when we checked in and the next morning no cold water. We left without showering!
Stayed 1 night in Oct 2024

10/10 Excellent

jomeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

isela

Stayed 2 nights in Oct 2024

10/10 Excellent

Sarai

Travelled with family
Liked: Cleanliness, staff & service
A lot of stores around easy to go in and out
Stayed 1 night in Sep 2024

10/10 Excellent

Irene

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Angel Gabriel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Yazmin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in Sep 2024

8/10 Good

Pedro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2024

2/10 Terrible

Brian

Stayed 1 night in Sep 2024

2/10 Terrible

Sukeisha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is clean, well-maintained, and the rooms are a good value for the price. However, if you have children with special needs, I would not recommend staying here. They have very low tolerance for children and people of different ethnicities. Despite being clean and polite, I was treated poorly and banned due to my son, who has autism, being loud and making noises. I tried to explain and requested to be relocated, but was told I could not rebook. We stayed at a nearby hotel where we were treated fairly and tolerated. Additionally, the maintenance man sexually harassed me every time I left my room. It became so bad that I had to have a male friend come and witness the harassment. He had to confront the maintenance man, who was standing outside my room after chasing me back to it when I went to get ice. As a single female with two children, it was a terrifying experience. However, if you are a single working male, the rooms and premises are kept nice. I stayed for over three months before being banned due to complaints about my son. Fortunately, I was able to stay at another franchise hotel and will be reviewing the contrasting experience I had there.
Stayed 2 nights in May 2024