MainStay Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites

Lobby
Laptop workspace, iron/ironing board, free WiFi, bed sheets
Exterior
Laptop workspace, iron/ironing board, free WiFi, bed sheets
Presidential Suite | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Kitchen
  • Air conditioning
  • Parking included

Explore the area

Map
23120 Sunnymead Boulevard, Moreno Valley, CA, 92553
  • Round1 Bowling & Amusement
    19 min walk
  • Chuck E. Cheese's
    1 min walk
  • Moreno Valley/March Field Station
    12 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    41 min drive

Room options

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites

Hotel in Moreno Valley with 24-hour front desk and outdoor pool
An outdoor pool, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
MainStay Suites offers 69 air-conditioned accommodations with coffee/tea makers and a hairdryer. 55-inch Smart televisions come with premium satellite channels and Netflix. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This Moreno Valley hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites. During your stay, you'll be within walking distance of Round1 Bowling & Amusement. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from University of California, Riverside and a few minutes from Box Springs Mountain Reserve Park
MainStay Suites offers its guests an outdoor pool and laundry facilities. Public spaces have free WiFi. Free self parking is available.

This Moreno Valley hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Property is also known as

MainStay Suites Hotel
Homestay Suites Studios Spas
MainStay Suites Moreno Valley
MainStay Suites Hotel Moreno Valley

MainStay Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 361 out of 662 reviews" "
Rating 8 - Good. 123 out of 662 reviews" "
Rating 6 - Okay. 66 out of 662 reviews" "
Rating 4 - Poor. 38 out of 662 reviews" "
Rating 2 - Terrible. 74 out of 662 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Dulce

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet did not work. Did not like hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Ramon

Stayed 1 night in Aug 2024

10/10 Excellent

Valerie, Tampa

Stayed 2 nights in Aug 2024

10/10 Excellent

Holly

Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was trash left from the previous occupant. Cleaning personnel did not notice this ?
Stayed 1 night in Aug 2024

10/10 Excellent

Edna

Liked: Amenities
Very nice and spacious room
Stayed 1 night in Sep 2024

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean, beds were pristine! Kitchen area of suite was spotless. Bathroom also super clean and water was hot!
Stayed 6 nights in Sep 2024

10/10 Excellent

Dania

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Levi

Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

True

Travelled with family
The term "You get what you pay for" really holds true with this hotel. We decided to stay at this hotel cause it was the cheapest hotel by a good margin, and we were only going to be in the hotel for a few hours to sleep. We arrived at about midnight and found the parking lot with several people just hanging out in their cars. It just felt weird. I've stayed in many hotels for work and nothing like this. As for the room, the room was okay. Like the other comments, the bed was very firm. The room smelled like someone smoked in it before, and they tried to clean it. The bottles of shampoo and conditioner looked old and used.
Stayed 1 night in Sep 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extended stay type w/ Kitchenettes
If you are looking for fancy keep going. If you are looking for a good price and comfy bed then this is the place. I had a King Deluxe room and the room was huge with a kitchenette with pots, pans, utinsels and a couple of plates. They could have fit another bed in there. The amenities also include a blow dryer and iron. Theres no breakfast. The building is dated and Im guessing was a fancy extended stay hotel with kitchenettes at one time. I would stay again. It was half the price of a dumpy Motel 6 a few miles away. The Add Photo button wouldnt work for me. 😣
Stayed 2 nights in Sep 2024

2/10 Terrible

Teresa

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average
Stayed 2 nights in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
the tub
Stayed 1 night in Aug 2024

10/10 Excellent

Juan, Garden Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Jul 2024

10/10 Excellent

Ciclali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night and it was good for the price and last minute stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and useful kitchenette fully equipped.
This is a really nice hotel with a very useful Kitchenette fully equipped with pots and pans, plates and silverware. The beds are comfortable and comfy. We love to stay her because it is a good deal for the price.
Stayed 1 night in Aug 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Undependable
Stayed 7 nights in Aug 2024

10/10 Excellent

Alfredo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay very much will be returning clean excellent rooms
Stayed 1 night in Aug 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pissed with ignorance of Employees
Home stay suite employees are the worst group of employees. And managers attitude wasn’t any better l would not recommend this hotel to anyone traveling through California. Very disappointed unprofessional especially with Jasmine and Diana. We travel a lot and l know good customer service. This place is not that, hated we crossed their paths. If they never been taught this ATTITUDE IS EVERYTHING!!!!? Need to go back to training they even refused to allow me to talk to a supervisor. Had to get a refund and look for another hotel. If you check reviews beware of this hotel in Moreno Cali. BAD BUSINESS!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ROOMS ARE GREAT AND VERY CLEAN STAYED 3 DIFFERENT TIMES ALL GREAT EXPERIENCES
Stayed 1 night in Aug 2024