WoodSpring Suites Moreno Valley

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for WoodSpring Suites Moreno Valley

Exterior
Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi
Desk, laptop workspace, blackout curtains, free WiFi
Desk, laptop workspace, blackout curtains, free WiFi
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
24455 Hemlock Avenue, Moreno Valley, CA, 92557
  • Round1 Bowling & Amusement
    ‪5 min drive‬
  • University of California, Riverside
    ‪6 min drive‬
  • Riverside University Health System
    ‪7 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪40 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Basic Room, 1 Queen Bed, Accessible, Non Smoking

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

WoodSpring Suites Moreno Valley

Hotel in Moreno Valley with free parking
This smoke-free hotel features laundry facilities, free self-parking and free Wi-Fi in public areas. Other amenities include multilingual staff assistance and a vending machine. Weekly housekeeping is available.
WoodSpring Suites Moreno Valley offers 122 accommodations with a hairdryer and blackout curtains. LED televisions come with premium satellite channels. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

During your stay at WoodSpring Suites Moreno Valley, you'll be close to Round1 Bowling & Amusement. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities, multilingual staff and a lift
  • 6 minutes by car from University of California, Riverside and 11 minutes from Riverside Convention Center
  • Dogs welcome for a fee
WoodSpring Suites Moreno Valley offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

This Moreno Valley hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (99 centimetre high)
  • Hardwood flooring in public areas
  • Lift (206 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (99 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per week
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 8:00 PM
Front desk staff will greet guests on arrival at the property.

Property is also known as

Woodspring Suites
WoodSpring Suites Moreno Valley Hotel
WoodSpring Suites Moreno Valley Moreno Valley
WoodSpring Suites Moreno Valley Hotel Moreno Valley

WoodSpring Suites Moreno Valley Reviews

Reviews

6.8
Rating 10 - Excellent. 91 out of 229 reviews" "
Rating 8 - Good. 34 out of 229 reviews" "
Rating 6 - Okay. 29 out of 229 reviews" "
Rating 4 - Poor. 19 out of 229 reviews" "
Rating 2 - Terrible. 56 out of 229 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Farah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
I booked this stay without looking at the reviews. When I finally did - I was afraid of how my experience was going to be. Most of the reviews said something along the lines like “unsafe” “smelly” “dirty” “loud”. To my surprise - when I arrived, everything looked fine! I checked in at 4 am and had a seem less experience. I did not feel unsafe and our stay was not loud at all. I must admit that their cleaning needs to be advanced. One of our towels had dirt marks on it, the corners of the room had crumbs, and our pillow had a dried up blood stain. For how cheap our stay was, I would stay here again. I would probably bring my own sheets though.
Stayed 2 nights in Oct 2024

2/10 Terrible

Arturo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Horrible
Hated it. Kids running around everywhere, loud, people drinking in the parking lot and just a bad overall experience
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, but hard mattress
Overall, it was good, no real issues, though it was a solo trip, and I didn't require anything extra. All the basics were there that I needed. My only issue was the bed was extremely uncomfortable, both morning I awoke with pain on my hip and shoulder that was against the mattress (side sleeper) basically bruised. I'm a tall thinner guy and I felt the mattress to be very hard and uncomfortable. The pillows were good but man I was sore every morning form the mattress.
Stayed 2 nights in Oct 2024

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly environment and staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

rudy

Liked: Cleanliness
Disliked: Property conditions & facilities
the mattress was terrible, short on towels & shampoo, pillows were terrible.
Stayed 2 nights in Oct 2024

6/10 Okay

Carlos Alberto Zambrano

Stayed 4 nights in Sep 2024

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the hospitalityNice and affordable
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it there everything was fine no complaints
Stayed 7 nights in Sep 2024

10/10 Excellent

Marsha

Excellent
Stayed 1 night in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

jessica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go somewhere else
Stayed 3 nights in Sep 2024

2/10 Terrible

jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
ABSOLUTELY NOT
Absolutely do NOT STAY HERE! Its awful. The pictures online and the look of this place is deceiving. The smell was so bad in the hallways. My room smelled like someone dumped an entire gallon of bleach. The bed was like i pull out couch. We booked a 3 night stay with 2 rooms due to being evacuated from the Line fire. I could only take it for 7 hours and decided to leave at 1am and find somewhere else to go. No refund which i figured but i rather eat the money then stay here. Dogs running allover,kids and sketchy people. Its the projects,literally. No cameras outside. People drinking and partying all over the parking lots and absolutely no security whatsoever. Dog pee on the hallways. Theres absolutely nothing good about this place other than the 2 sweet young ladies working the front desk. Total rip off and this place should be shut down and turned into apartments which it pretty much is anyways. Im so mad. All we wanted was a good nights sleep not knowing if our house was going to burn down. That was not going to happen here,ever. Just DONT STAY HERE!!!!
Stayed 3 nights in Sep 2024

6/10 Okay

John

Disliked: Cleanliness
People hang out and drink alcohol, and smoke marijuana in the parking lot… staff is unhelpful
Stayed 7 nights in Sep 2024

8/10 Good

No given name

Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
really quiet , seems like a safe place to be
Stayed 2 nights in May 2024

6/10 Okay

Paul

Travelled with family
Liked: Staff & service, room comfort
Not as advertised.
THE FRONT DESK HAS LIMITED HOURS. WE COULDN'T GET A IRON OR IRONING BOARD BEFORE THE FUNERAL. THERE WASN'T ONE IN THE ROOM. THEY DID HAV E A FULL SIZE fridge and microwave. THERE WAS NO DAILY ROOM SERVICE. YOU HAVE TO PAY FOR FRESH TOWELS..Also we couldn't find the Ice machine.
Stayed 2 nights in Aug 2024

4/10 Poor

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Worst beds in history.
The hotel is nice but they don’t provide ANY amenities whatsoever. They don’t even have ice, also the kitchens have nothing in them. The WORST BEDS in the history of beds they are a step up from a sleeping bag.
Stayed 1 night in Aug 2024

2/10 Terrible

Erica

Cancelled
Did not stay there due to my trip being cancelled
Stayed 1 night in Aug 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Negative 5 stars, choose alternate lodging.
DO NOT STAY AT THIS HOTEL. From the outside, the hotel looks very nice. Looks are definitely deceiving, from the check-in process to the condition of the room. Definitely not safe to stay, we informed the front desk of our issues, they stated that there was nothing they could or would do. Hotels.com needs to remove this establishment as an option. Trust me, find lodging elsewhere.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2024

2/10 Terrible

Julio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sketchy
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica

Liked: Cleanliness
Stayed 7 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was really calm and quiet. It's close to a lot of stores
Stayed 7 nights in Jul 2024