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Best Western Plus Inn at Valley View

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Inn at Valley View

In-room safe, desk, laptop workspace, blackout curtains
Lobby
Exterior
Pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Breakfast included

Explore the area

Map
5050 Valley View Boulevard Northwest, Roanoke, VA, 24012
  • Valley View Mall
    ‪8 min walk‬
  • St. Andrews Catholic Church
    ‪6 min drive‬
  • Berglund Center
    ‪6 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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4.4 out of 5, Excellent, (1004)
The price is CHF 86
for 1 room
includes taxes & fees
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About this property

Best Western Plus Inn at Valley View

Hotel with free breakfast, a quick walk to Valley View Mall
A fitness centre, a poolside bar and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Best Western Plus Inn at Valley View offers 84 air-conditioned accommodations with a safe and coffee/tea makers. 39-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Best Western Plus Inn at Valley View gets good marks from our customers. During your stay, you're just a quick walk from Valley View Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the pool bar
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Valley View Mall and 6 minutes from Berglund Center
  • Dogs welcome for a fee (restrictions apply)
You can enjoy a drink at the pool bar. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business centre on site. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Inn at Valley View. Free self parking is available.

This Roanoke hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus Inn at Valley View.

Property is also known as

Best Western Plus Inn Valley View
Best Western Plus Inn Valley View Roanoke
Best Western Plus Valley View
Best Western Plus Valley View Roanoke
Best Western Valley View
Best Western Plus Inn At Valley View Hotel Roanoke
Roanoke Best Western
Best Western Hotel Roanoke
Best Western Roanoke
Best Plus At Valley Roanoke
Best Western Plus Inn at Valley View Hotel
Best Western Plus Inn at Valley View Roanoke
Best Western Plus Inn at Valley View Hotel Roanoke

Best Western Plus Inn at Valley View Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 477 out of 1004 reviews" "
Rating 8 - Good. 306 out of 1004 reviews" "
Rating 6 - Okay. 115 out of 1004 reviews" "
Rating 4 - Poor. 61 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Margaret, St Albans

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Room was very dated. Tv remote was on the floor under the bed and made me question if the room had actually been cleaned. The curtain handle was leaning against the wall.
Stayed 1 night in Oct 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds in decent rooms - good value for money - overall decor looked tired - some noise overnight from road and pipes above.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super soft and comfortable and while not a brand new/renovated hotel my room was very clean and well equipped (lots of towels, and a hand soap pump - rare to find even in luxury hotels!). The staff was very kind and free EV charging on site! Everything I want in a hotel room. Very happy with my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, very comfy bed, definitely recommend. If I ever come back this way I would stay there again. Good hot breakfast too!
Stayed 1 night in Oct 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Rigoberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Ok for a quick overnight, no more.
Looks like an aging motel in need if renovation. Not real bad yet. But showing its age. Room smelled musty. Breakfast was good but they had very few places to sit and eat. They tried to stuff a few tables in small nearby rooms, but it did not work. You couldn't get to half the seats because the room was so small.
Stayed 1 night in Sep 2024

8/10 Good

Autumn

Liked: Cleanliness, property conditions & facilities
Day crew is very nice. Night crew is not nice and makes it seem you are bothering them.
Stayed 2 nights in Sep 2024

2/10 Terrible

MElizabeth

Stayed 1 night in Aug 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Older property but in good codition. Every clean and staff was friendly
Stayed 1 night in Sep 2024

8/10 Good

Jordan

Stayed 1 night in Aug 2024

4/10 Poor

Jackson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Shower gel was totally empty. Coffee maker and microwave are available but without power outlet. This is not something that I have expected from BW
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
We stayed here to attend a concert. So it offered everything we needed
Stayed 1 night in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bed needs replaced . Higher than normal and slanted peak in middle. Toilet must have handle held down to flush . They must know about this toilet because we stayed in this same room 2 months ago . Still defective .
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this property is not new overall it was clean and comfortable. The only 2 complaints would be the workout room was a little cramped and the treadmill didn't work properly. Also the American flag flying on the pole was worn and torn. My wife told the front desk it should be retired and replaced.
Stayed 2 nights in Aug 2024

10/10 Excellent

pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well everything was good up to the day I left the counter person was asleep on the couch with a blanket I thought they were guest … Not very professional and when I asked for a receipt itt seemed painful for Her to get off the couch and get my receipt I’ve been staying here for the past 4 years and I’ve never seen Such behavior from the checkout Person
Stayed 2 nights in Aug 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't be a local.
Hotels.com needs to alert travelers when "locals" are not allowed to stay at specific hotels. I live within two hours of this hotel and am considered a "local". My flight landed after midnight and after traveling all day, I knew it wouldn't be safe to drive home. That's why I reserved a room. The hotel had to wake up a manager at 1:30 a.m. to ask if I could stay because I'm considered "local" and we aren't allowed to stay at this hotel. By the time I got settled into my room and then, left in time for check out, I'd spent a pretty penny for a 6 hour nap. Another on- line Booking site alerts locals about hotels that don't take their business, so Hotels.com needs to do the same . I am aware of the situation in my area, but it's not something I need to deal with coming off of a late night flight. What I saw of the hotel was nice and the bed was comfortable, but due to geography, I can't say that I will ever stay here again.
Stayed 1 night in Aug 2024

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet stay.
The lady at the front desk was very nice and pleasant.
Stayed 2 nights in Aug 2024