Comfort Inn Airport

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn Airport

Exterior
Seasonal outdoor pool
Property entrance
In-room safe, desk, laptop workspace, blackout curtains
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Breakfast included

Explore the area

Map
5070 Valley View Blvd Nw, Roanoke, VA, 24012
  • Valley View Mall
    ‪17 min walk‬
  • St. Andrews Catholic Church
    ‪6 min drive‬
  • Splash Valley at Green Ridge Recreation Center
    ‪7 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪18 min walk‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Business Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Similar properties

About this property

Comfort Inn Airport

Hotel with free breakfast, near Valley View Mall
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a seasonal outdoor pool, a meeting room and dry cleaning are on-site.
Comfort Inn Airport offers 96 air-conditioned accommodations with a safe and coffee/tea makers. 43-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Airport. During your stay, you'll be within walking distance of Valley View Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Valley View Mall and 6 minutes from Berglund Center
  • Free airport shuttle service
  • Dogs welcome for a fee
Comfort Inn Airport offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Inn Airport. Self parking is free. A complete renovation of Comfort Inn Airport was completed in January 2022.

This Roanoke hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free uncovered self parking on site
  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.46 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Inn Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 01 June and close on 03 September.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Airport Hotel Roanoke
Comfort Inn Airport Roanoke
Comfort Inn Airport Hotel
Comfort Inn Airport Roanoke
Comfort Inn Airport Hotel Roanoke

Comfort Inn Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 331 out of 682 reviews" "
Rating 8 - Good. 220 out of 682 reviews" "
Rating 6 - Okay. 79 out of 682 reviews" "
Rating 4 - Poor. 22 out of 682 reviews" "
Rating 2 - Terrible. 30 out of 682 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

William D

Liked: Cleanliness, staff & service
Friendly staff and breakfast was good
Stayed 2 nights in Sep 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service
No fluff, just basically clean and comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

David

I was disappointed to have no airport pickup upon arrival. I was told the shuttle only runs certain days of the week. Then when asking for a 9:00 am shuttle discovered the last shuttle of the day on a Wednesday is 6:45am. I don’t think I’ll be returning. There are other low cost hotels nearby with airport shuttles.
Stayed 1 night in Oct 2024

10/10 Excellent

Rosemary, Honolulu

Liked: Cleanliness, staff & service, amenities
Very nice hotel within easy reach of the airport and town of Roanoke. My room was huge for just one person but clean and cozy with everything I needed including a microwave and a fridge. I would definitely choose them again.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Karin

Travelled with partner
Disliked: Staff & service
Checkin was basic, no friendliness or welcoming attitude. We got a room right by the elevator and asked to change but were told the only other available room is 2 queen beds rather than king, so we kept it. Getting to room we realised that toilet didnt work. Back down to reception and elevator didnt work! Had to take stairs…. They then produced another room with king size bed (which we were told they didnt have earlier). We woke up in the middle of the night with bugs crawling on us - only a few and killed them all! Hopefully no bed bugs!! We inspected the bed at 2am and couldnt find anymore. Both rooms did not have soap (hand or shower), only shampoo, conditioner and bodylotion. One of the rooms (with broken toilet) also had shampoo completely empty and bottle broken. I guess all in all ok for short overnight stay but defo will book different airport hotel chain next time!
Stayed 1 night in Oct 2024

8/10 Good

K

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I’m disappointed the elevator broke down. Not due to storms. I had asked for some compensation for my stay. My room was on the second floor so needless to say- That didn’t make me happy.
Stayed 3 nights in Sep 2024

8/10 Good

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy and convenient to get to from airport. Clean. Staff very friendly
Stayed 1 night in Oct 2024

8/10 Good

Tambra

Stayed 1 night in Sep 2024

8/10 Good

Sithu

Business traveller
Liked: Staff & service
It accomplished what I needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

2/10 Terrible

Bryan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I ordered this hotel in a hurry because we lost power due to hurricane Helene. It went off 10am Friday and was not expected until 11pm Sunday night. My mom is a double amputee, diabetic, uses oxygen and when we got to the hotel and she’s being unloaded from the only handicapped vehicle I could find in the city, I’m being told that they don’t rent to locals. Nowhere on the Hotels.com, their website or anywhere that it said they don’t rent to locals. The clerk at the front desk said she’d call her GM, but it was past his bedtime and didn’t answer. I managed to get another hotel, but I wouldn’t have wasted my time if yall don’t rent to locals. What’s going to happen when a major emergency or disaster happens? We going to let people suffer while there’s all those empty rooms that people were looking to “rent” for a couple days for health and safety reasons. I will be taking this further. Unacceptable and despicable behavior knowing what the city had been thru the past few days with the wind and rain and flooding. Horrible way to treat people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kerry

Stayed 3 nights in Sep 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only there for 5.5 hours but the room was nice , dark and quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing from check in to the cleaning people. Everyone was so friendly. The breakfast was good. Had an issue with the ac and it was corrected immediately with no push back at all. I would definitely stay again if in the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Dominick

Stayed 2 nights in Aug 2024

4/10 Poor

Eamonn

Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Tyrone

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great during our stay! The desk staff were very friendly and the room was clean and well stocked. Our only complaint was the loud traffic from the road behind the building. Request a room on the front side of the building!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kenneth

Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hot breakfast wasn't so great
Stayed 1 night in Sep 2024