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Comfort Suites Inn at Ridgewood Farm

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Lobby
Point of interest
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
2898 Keagy Rd, Salem, VA, 24153
  • LewisGale Medical Center
    2 min walk
  • Salem Civic Center
    4 min drive
  • Salem VA Medical Center
    5 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    24 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking

  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Inn at Ridgewood Farm

Hotel with free breakfast, steps from LewisGale Medical Center
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation is furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Inn at Ridgewood Farm gets high marks from our customers. During your stay, you're just a quick walk from LewisGale Medical Center. Enjoy features like free WiFi in public areas and free self-parking, plus a gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from LewisGale Medical Center and a 4-minute drive from Salem Civic Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Comfort Suites Inn at Ridgewood Farm offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 807 square feet (75 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Comfort Suites Inn at Ridgewood Farm. Free self parking is available.

This Salem hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50 per day
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Comfort Suites Inn at Ridgewood Farm Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 484 out of 1084 reviews" "
Rating 8 - Good. 335 out of 1084 reviews" "
Rating 6 - Okay. 143 out of 1084 reviews" "
Rating 4 - Poor. 74 out of 1084 reviews" "
Rating 2 - Terrible. 48 out of 1084 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Liked: Staff & service
We were on bottom floor seemed like a basement only 2 working lamps no towel racks. Other floors may be better.
Stayed 3 nights in Aug 2024

2/10 Terrible

Bridgett

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was very dirty. The floor turned my feet black. I spilled some water in the bathroom snd th towel turned black. It was dusty and the walls were dirty. There was no parking and big trucks and trailers were taking up to 4 to 6 spots. They let us park in a handicap but i worried all night id be towed. We are handicapped but we didnt have our parking placard. Housekeeping really need to kearn hiw to clean. Floors need to be mopped and sanitized. If they have carpet the hotel needs to invest i n ways housekeeping can have on their carts or access to some kind of small caroet cleaner. You shouldnt have to have black sticky feet or tiwels from being on the floor or wiping up something The staff was very nice and accomidsting to my late check in.
Stayed 1 night in Aug 2024

8/10 Good

Bascom, Roanoke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Really nice hotel. Room was clean and crisp even had a rubber ducky in the bathroom ! I thought the breakfast had good options and the food tasted fresh. Marked as one of my favorites for future bookings!
Stayed 1 night in Aug 2024

8/10 Good

Vedhavalli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Titon

Stayed 1 night in Aug 2024

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As indicated above
Stayed 1 night in Aug 2024

8/10 Good

ABDUL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel for the price. No compline.
Stayed 1 night in Aug 2024

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PA Trip
A half way point on a longer trip. Excellent service at the front desk. Great location for food and grocery. Would definitely stay here again.
Stayed 1 night in Aug 2024

4/10 Poor

Shannon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hot breakfast was nice and it was convenient to hospital but the bathroom was moldy.
Stayed 3 nights in Aug 2024

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Ulziidelger

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front desk service. Decent breakfast in line with value. Would recommend. Great for the price
Stayed 1 night in Aug 2024

8/10 Good

algis, alpharetta

Travelled with partner
Liked: Cleanliness, amenities
The TV did not work no matter what the staff on duty on a Friday night could do. The promised discount never happened. Otherwise, ok
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worry free trip
Beautiful and eqwy
Stayed 1 night in Jul 2024

2/10 Terrible

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Only thing I could complain about is the cable tv.very basic, no guide for channels. Otherwise was honestly a great hotel, staff friendly, breakfast great...location was great close to multiple restaurants and stores
Stayed 2 nights in Jul 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort
First floor room
Stayed 1 night in Jul 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop for a quick overnight stay.
Stayed 1 night in Jul 2024

6/10 Okay

Latanya

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is convenient to the nearby hospital but the cable didn't work properly. The tv didn't connect.to.the internet to several of the channels, apps, and movies offered, weren't accessible. The phone was so old, the plastic was.cracked and yellow and the curtains were dingy. The tub was so dirty, I could see where my.feet had been, after showering. One of the towels had a footprint on it. I laid it out because the bathroom floor was oily slick and I didn't want to step on it, guessing I wasn't the first.The ac was inconsistent and the room was humid. The gap under the entry door was significant. The bed linens were clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Vijay, Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Misty

Liked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

CHANTE L

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities
This property is conveniently located near both hospitals. The outside is a dupe compared to the inside. Pet owners BEWARE! I was booked in a musty stale room because their pet rooms are ground level. I tried to make the best out of an unpleasant situation ( smell of the room, visible dirt and dust in the floor corners, unswept trash under the sink in the bathroom) the TV didn't work. There was no phone in the room to call the front desk. After a 6 hr drive due to a family emergency, I catch the elevator up and walk to the front desk to inform them. I was questioned as to whether or not I unplugged the tv and plugged it back. I was given ridiculous excuses in relation wifi being guaranteed on SmartTVs, it was a mess but I remained because she was a sweet girl and I could tell that she was being fed the malarky that she was trying to feed me. She finally offers me another room (more accommodating, less stale). Due to my emergency circumstances I needed to renew another day only to be told that I could NOT remain in the room that I was in and I had to return to the first floor. As this was my last straw I informed this older less nicer woman that my move would be out the door only to be given a response as if she could care less. I regret not coming to the IHG hotel I'm in now. Their pet rate was cheaper. The rooms are nicer and more up to date. This is clearly a hotel where locals live and outside of the location I'm confused as to how the ratings weren't lower.
Stayed 1 night in Jul 2024