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Comfort Suites Inn at Ridgewood Farm

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Point of interest
Point of interest
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
2898 Keagy Rd, Salem, VA, 24153
  • LewisGale Medical Center
    2 min walk
  • Sweet Pete's Yogurt and Toppings Bar
    2 min walk
  • Roanoke Station
    18 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    24 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking

  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Inn at Ridgewood Farm

Hotel with free breakfast, steps from LewisGale Medical Center
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation is furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Inn at Ridgewood Farm gets high marks from our customers. During your stay, you're just a quick walk from LewisGale Medical Center. Enjoy features like free WiFi in public areas and free self-parking, plus a gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from LewisGale Medical Center and a 4-minute drive from Salem Civic Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Comfort Suites Inn at Ridgewood Farm offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 807 square feet (75 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Comfort Suites Inn at Ridgewood Farm. Free self parking is available.

This Salem hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50 per day
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Comfort Suites Inn at Ridgewood Farm Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 458 out of 1000 reviews" "
Rating 8 - Good. 286 out of 1000 reviews" "
Rating 6 - Okay. 139 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Terry

Travelled with partner
Liked: Staff & service
The only real negative is that the rooms smelled a little damp
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Frank

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

DENISE

Clean and fast
Stayed 1 night in Sep 2024

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the property. However where I would park to get to my room it was poorly lit. Had to park in the front where I could t see my car
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. High traffic areas of the room were clean, and the beds were comfortable. We stayed one night and it was what we needed it to be as we were passing through town.
Stayed 1 night in Sep 2024

2/10 Terrible

Sherry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always chosen Comfort Inn when I travel as I thought the chain was consistent from one hotel to the next! Never again will I make that assumption! I stayed in two different Comfort Inns over the last three days during travel. One in Chambersburg, PA and one in Salem, PA. Both dirty and outdated! Awful! Not sure who is buying old hotels, slapping a “Comfort Inn” sign on the building and taking advantage of travelers who think they are staying at a Comfort Inn! $220/night! Yesterday morning I want to make coffee in my room only to discover I only had decaf. Went to call the front desk - NO phone in the room. Once I found the number for hotel, called the front desk from my mobile only to be told “we have coffee in the lobby”. I said I am in my pajamas and am not going to the lobby - had to tell her I wanted regular coffee packets brought to me room! She proceeded to hang up on me! Rooms did not get cleaned, overflowing trash cans from guest rooms placed in hallway and ice machine did not work! I will be tracking down the manager to voice my disgust with this property! Look elsewhere - this hotel is not worth your money! Disgusting!
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service.
The hotel called at noon on the day of check-in the cancel our reservation. The person that called said there was a plumbing/flooding issue. There was no offer to help find another hotel, no offer for a future discount. To add insult to injury, the hotel charged me for the room (payment should have been at check-in). When I called the hotel the next day when I saw the charge, they said that I would received a credit in 5-7 days! I never should have been charged in the first place, so why am I waiting a week for a refund?
Stayed 1 night in Sep 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel could use a little tlc but it was clean and the staff was friendly.
Stayed 2 nights in Sep 2024

6/10 Okay

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was on the first floor which appeared to be the basement level. Very musty and outdated. All fixings were removed from walls like the room was used for frat parties. The beds were clean and comfortable.
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Aletheia

Stayed 1 night in Aug 2024

4/10 Poor

Asieya

Stayed 1 night in Aug 2024

6/10 Okay

Danny

Travelled with family
Liked: Room comfort
Not great
The front desk staff were kind and helpful. The beds were clean and very comfortable. But the bathroom floor was dirty and the tub drained very slow. At breakfast the coffee/hot water did not work and the juice was watery.
Stayed 1 night in Sep 2024

4/10 Poor

Richard

Travelled with family
Disliked: Property conditions & facilities
Breakfast area is too small. Long line for coffee. Pancake ares was very messy because of improper preparation tools.
Stayed 1 night in Sep 2024

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the cost
We were very impressed with the room for the money. The breakfast was good but needed more seating. The room was well maintained and very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Elaine

Travelled with family
Liked: Staff & service, amenities
The shower was great. The toilet rocked and the tank hit the wall. There was a spot that looked dry on the door that I removed with a damp towel. Not sure but looked like dry blood. One of the towels had a large pink stain. Carpets were well worn and soiled.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked last minute for a birthday get away, finding a place to accommodate 2 adults and 4 kids (10-17) is always difficult-but this place was easy to accommodate and real queen size beds made it even more accommodating! This was the cleanest Expedia motel I’ve ever stayed in, check in was easy and just as soon as we opened the door to our room it smelled great. We were beside the balcony door where smoking was allowed on the balcony and due to the door being jammed an bit closing all the way you could often smell the different smokes when walking out into the hallway-BUT we are tobacco users too so for us it wasn’t an issue! We did have to use the on-site laundry-just know it only takes quarters but is quick and easy and available if the need happens! The pool and spa was amazing although the heat wasn’t working properly, it was still great and we were made aware that the heat wasn’t working properly for it before hand! Very very very quiet motel! Very Clean! Will book again for future last minute get aways!
Stayed 1 night in Aug 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Julie

Disliked: Cleanliness, property conditions & facilities
I truly don't like to give a poor review, but this hotel was lacking the very basic necessities that most of us expect these days. The hotel phone did not work at all, the outlet for phone charging did not work, and there was no fan in the bathroom. The carpeting also looked dingy and dirty. We would have let the staff know about these issues, but it was late at night when you returned to the hotel. The breakfast was very basic and bland. The bed linens and towels were clean, which was the only good thing. Very disappointed with this hotel. Won't be staying agian.
Stayed 1 night in Aug 2024

6/10 Okay

Kermit

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was nice overall and the staff was mostly helpful and nice. The issues were the gym had mostly broken equipment, 2 of 3 ice machines were broken, they were out of juice to purchase so i was required to purchase the more expensive substitute. I requested my room to be serviced of which the only thing they did was empty the trash and take the used towels. I then requested towels which never arrived. It was disappointing because everything else about the hotel was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent stay. Repeat 1000%
Stayed 2 nights in Aug 2024