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Hampton Inn & Suites Roanoke-Downtown

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites Roanoke-Downtown

Studio, 1 King Bed, City View, Corner | Mountain view
Exterior
Desk, blackout curtains, free cots/infant beds, free rollaway beds
Restaurant
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • Air conditioning

Explore the area

Map
27 Church Avenue SE, Roanoke, VA, 24011
  • Center in the Square
    2 min walk
  • Science Museum of Western Virginia
    2 min walk
  • City Market Building
    2 min walk
  • Roanoke, VA (ROA-Roanoke Regional)
    15 min drive

Room options

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave (Balcony)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Refrigerator & Microwave (Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Mountain View, Corner

Studio, 1 King Bed, Mountain View, Corner | View from room

Studio, 1 King Bed, Mountain View, Corner

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Balcony)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Balcony)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony | Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Drinks and Snacks)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Non Smoking (Drinks and Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View, Corner

Studio, 1 King Bed, City View, Corner | Mountain view

Studio, 1 King Bed, City View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Roanoke-Downtown

Roanoke hotel in Downtown Roanoke with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities.
Hampton Inn & Suites Roanoke-Downtown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Roanoke-Downtown. During your stay, you're just a quick walk from Arts Council of the Blue Ridge. Free breakfast, free WiFi in public areas and a gym are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Arts Council of the Blue Ridge and Art Museum of Western Virginia
  • Cats and dogs welcome for a fee
WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Roanoke-Downtown. For a fee, parking is available.

This Roanoke hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 8.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Roanoke Downtown Hotel
Hampton Inn Roanoke Downtown
Hampton & Suites Roanoke
Hampton Inn Suites Roanoke Downtown

Hampton Inn & Suites Roanoke-Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1004 reviews" "
Rating 8 - Good. 227 out of 1004 reviews" "
Rating 6 - Okay. 70 out of 1004 reviews" "
Rating 4 - Poor. 25 out of 1004 reviews" "
Rating 2 - Terrible. 27 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rodolfo

Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The bed and pillows were not up to the quality of any other Hampton Inn we have stayed. . I’m not sure what they had changed .. but they did not meet expectations.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, very helpful. Great view of downtown Roanoke
Stayed 2 nights in Aug 2024

6/10 Okay

Christine

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We have stayed here several times and it is in a great location, walkable downtown & easy adjoining public parking garage. Better than average breakfast and pleasant staff. However this visit we noticed the hotel needs some updating. Nightstand usb ports broken, refillable soap & toiletries missing from bathroom & water damaged cabinet containing the refrigerator. Overall wear & tear starting to show. Will look at other options next visit.
Stayed 2 nights in Sep 2024

6/10 Okay

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Sep 2024

10/10 Excellent

franky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a place itself
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Santo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service, clean hotel. Free breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was pleasant and the staff was professional and very helpful.
Stayed 2 nights in Jun 2024

4/10 Poor

john

Stayed 1 night in Aug 2024

8/10 Good

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown location which makes food/drinks very easily accessible. Downside to downtown is vagrants…kinda feel a little unsafe when out in downtown.
Stayed 1 night in Aug 2024

4/10 Poor

David

Disliked: Staff & service
Hotel refused to provide housekeeping each day. It's a hotel and they expect me to pay the rate each day then housekeeping should be provided. When we asked for housekeeping each day the staff replied that they are prohibited from doing housekeeping each day by Hilton. If this is the case it should be clearly stated upfront. I will not stay at hotels that do not provide daily housekeeping.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay that we’ll do again!
Great location. Easy parking on site (garage) and excellent staff.
Stayed 1 night in Aug 2024

8/10 Good

Frances E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a little more attention to details
Great location in Roanoke for weary travelers. There are only 3 guest floors. Many restaurants and small shops nearby. Hotel is aging, and the AC on the top floor was not really able to keep up with today's higher temps. The staff were very nice. Our one complaint is that the people who order and serve the breakfast do not know how to properly store and serve cut melon-it was literaly stinking when we stayed earlier in the week, and not much better this time. The rest of breakfast was up to Hampton standards.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees are the best!
Keo’ was the best thing about our stay. He was so helpful and kind and working all the time! Give that man a RAISE!
Stayed 3 nights in Aug 2024

6/10 Okay

Jason

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Jason

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Hannah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, and the hotel is literally close to everything you need or want.
Stayed 14 nights in Jul 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony view and cleanliness.
Stayed 2 nights in Jul 2024

6/10 Okay

Rushien

Travelled with partner
Disliked: Staff & service
The carpets are very dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and everyone was very friendly during check in. This was a perfect stopping point for our trip to the beach this year!
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great.
Pros: Service was very friendly and location is great. Cons: Reserved a King bed and got two full beds. Conditioner was out in the shower. Looked like someone had used the toilet paper before I got there. Outside patio table was dirty.
Stayed 1 night in Jul 2024

4/10 Poor

Donta

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No key to room which was an Inconvenience, dirty bathroom/shower, cracked balcony-scared to stand on.
Stayed 3 nights in Jul 2024