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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

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Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Microwave
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Valley View Mall
    ‪8 min walk‬
  • St. Andrews Catholic Church
    ‪6 min drive‬
  • Civic Center
    ‪6 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (With Sofa Bed)

  • 83 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, Accessible, Bathtub (Two Queen Beds, With Sofa Bed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room (Two Queen Beds, With Sofa Bed)

  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in shower, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-in shower, With Sofa Bed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room (High Floor, Two Queen Beds, Sofa Bed)

  • 83 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (High Floor)

  • 83 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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  • Pool
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  • Pet-friendly
  • Parking included
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The price is CHF 129
for 1 room
includes taxes & fees
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About this property

Hyatt Place Roanoke Airport/Valley View Mall

Suburban hotel with free breakfast and free airport shuttle
An indoor pool, a restaurant and a fitness centre are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Roanoke Airport/Valley View Mall. During your stay, you're just a quick walk from Valley View Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Valley View Mall and 6 minutes from St. Andrews Catholic Church
  • Free airport shuttle service
  • Dogs welcome for a fee
Hyatt Place Roanoke Airport/Valley View Mall offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. The business-friendly Hyatt Place Roanoke Airport/Valley View Mall also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available on request). Self parking is free.

Guests are served a free buffet breakfast.
Gallery Kitchen – On-site bar. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5 AM to midnight on request
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Roanoke Airport/Valley View Mall offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family trip
I asked for a lower level floor and they put us on the 6th floor, and it wasn’t the deluxe King suite that we reserved. I called them and had them switch us to the 1st floor & it was confirmed but when we arrived, I was told that the room wasn’t available??!! The next morning I called the front desk and a different person moved us to a 3rd floor deluxe King suite. She was awesome. Very nice and accommodating. That’s why I gave 4 stars. Also note that the bathroom/shower area is very small at this hotel but the free breakfast is pretty good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this location. Has not disappointed!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great Stay!
It was a quick overnight trip and the hotel was clean and comfortable. The staff was warm and welcoming. It’s located near a Macy’s, Wal-Mart and Target. There are also a number of restaurants nearby.
Stayed 1 night in Oct 2024

8/10 Good

Conor

Stayed 3 nights in Oct 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 4 nights in Sep 2024

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beds are comfortable. Maybe need to update shower heads. Other than that.. awesome stay.
Stayed 1 night in Oct 2024

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We were driving through and just needed a place to sleep. Checking in was quick and easy and the room was very spacious and the beds were very comfortable. Breakfast in the morning was decent. The stay turned out to be a nice experience for us. Thank you!
Stayed 1 night in Oct 2024

2/10 Terrible

Anthony

Travelled with family
Disliked: Staff & service, room comfort
Racial profiling
I checked in Thursday October 17th my aunts funeral Friday. Friday morning I woke up went down to lobby with my back pack to read since it was early didn’t want to wake my wife and son up. The front desk clerk turn tv off as requested but then ask me did I belong in the hotel and was I a guest. The cook that morning also was looking at me like I was someone off the streets. I had shorts and sweatshirt on I felt racial profile because they didn’t ask any other guest these questions who was down there. I stay at this hotel every time I visit Roanoke VA but never again
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, accommodations, and friendly staff. Would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Pet friendly- however, one client called the front desk on my dog barking at them as they arrived. Maybe pet rooms should be separate from others who don’t have their pets with them. Love the hotel and staff; great place to stay with my little 4-legged friend. Thanks !!
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa, Port Saint Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in a very overwhelming situation and needed somewhere to stay last minute that was safe and the staff was phenomenal and the hotel was beautiful. 10/10 recommend.
Stayed 1 night in Oct 2024

6/10 Okay

Ibrahim

NA
Stayed 3 nights in Oct 2024

4/10 Poor

Ryan

Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Lisa

Travelled with family
Was not a bad place to stay . 4/5
Stayed 3 nights in Oct 2024

6/10 Okay

michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is in need of an upgrade or two!
Stayed 1 night in Sep 2024

8/10 Good

Karin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for one night stay near airport! Didn‘t like the amount of plastic at breakfast (which is included which is nice), every piece of toast was individually wraped in plastic! Plastic plates, plastic cutleries, plastic cups etc Not very eco friendly which is disappointing as the rooms had big dispensers which is ecofriendly.
Stayed 1 night in Oct 2024

6/10 Okay

Christopher C, Rapid City

Travelled with partner
Liked: Cleanliness, staff & service
Room was very cramped and awkwardly arranged so everything was difficult to access. A/C was very noisy
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Trip to Roanoke, VA
Newer hotel, very clean and in a great location near lots of restaurants. The staff were very friendly and helpful as well. Would definitely stay at this Hyatt Place Hotel again when traveling in the area!
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

France

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable excaet for no restaurant or bar on site.
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel at Roanoke airport!
I arrived at 8:00pm and the person at the front desk was very welcoming and got my room and keys fast!
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice to have breakfast included. Clean and modern.
Stayed 3 nights in Sep 2024

10/10 Excellent

Agustin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024