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Quality Inn Tanglewood

2.5 star property

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Photo gallery for Quality Inn Tanglewood

Exterior
Business centre
Free continental breakfast
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
3816 Franklin Rd Sw, Roanoke, VA, 24014
  • Place, Tanglewood Mall
    ‪8 min walk‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪4 min drive‬
  • Place, Berglund Center
    ‪6 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(11 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Tanglewood

Hotel with free breakfast, in the vicinity of Carilion Roanoke Memorial Hospital
Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Quality Inn Tanglewood offers 58 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Quality Inn Tanglewood, you're just a quick walk from Tanglewood Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the steakhouse
  • Amenities include free newspapers in reception, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Just a 4-minute drive from Carilion Roanoke Memorial Hospital and 6 minutes from Science Museum of Western Virginia
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn Tanglewood. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Roanoke hotel.

Guests are served a free continental breakfast.
611 Steak House – On-site steakhouse.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Restaurants on site

  • 611 Steak House

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Tanglewood.

Property is also known as

Quality Inn Tanglewood
Quality Inn Tanglewood Roanoke
Quality Tanglewood
Quality Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke
Quality Inn Tanglewood Hotel
Quality Inn Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke

Quality Inn Tanglewood Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 120 out of 410 reviews
Rating 8 - Good. 135 out of 410 reviews
Rating 6 - Okay. 60 out of 410 reviews
Rating 4 - Poor. 47 out of 410 reviews
Rating 2 - Terrible. 48 out of 410 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nancy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for me, and I was actually impressed for the price. Shower was better than mine at home; the bed was better than mine at home; and the bathroom was perfect. It had everything I needed and there was plenty of space too. The price was reasonable as well. I Plan on staying again…and hopefully the other rooms are like the one I just stayed in. As a travel nurse I was only there for business, not pleasure.
Stayed 4 nights in Sep 2025

2/10 Terrible

Harrison

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Sep 2025

2/10 Terrible

Emily

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice stay, only a few miles from AMTRAK at a reasonable price.
Stayed 1 night in Sep 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good stay

The only bad part of trip was that bathroom like worked like a strobe in a disco! Otherwise good and would repeat.
Stayed 2 nights in Aug 2025

2/10 Terrible

Josselin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood stains in the pillows and when I asked for other pillow the guy said they didn’t have anymore and awful moldy smell in the rooms , the front desk person was not welcoming at all !
Stayed 1 night in Aug 2025

4/10 Poor

Josephine

Stayed 1 night in Aug 2025

2/10 Terrible

Jocelyn

Disliked: Cleanliness, amenities, property conditions & facilities
There was literally no cleanliness. Bottom side of showers were black. Baseboards were filthy. Everything was damp and very smelly
Stayed 1 night in Aug 2025

8/10 Good

Lorrie, BROOKLYN

Stayed 1 night in Aug 2025

8/10 Good

charles

Liked: Staff & service
Fine. No issues. Mold in bathroom
Stayed 1 night in Aug 2025

10/10 Excellent

Obed

Stayed 1 night in Aug 2025

10/10 Excellent

Fong, Hickory

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and service was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 3 nights in Aug 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The furniture was kind of dated.Other thin this the stay was good .The staff was very nice and the property was clean.
My arrival at the facility.
The bedci. The room.
The chair in the room
The breakfast room
Stayed 1 night in Aug 2025

8/10 Good

Roman, Vencouver

Stayed 4 nights in Jul 2025

8/10 Good

G Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Amenities
I couldn’t get my IPad to work with the WiFi.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not clean. But cheap if you need it.

We just needed somewhere affordable to sleep and take a shower after a long day of being out in the heat and sun. As soon as we arrived to our room we could tell it had not been cleaned. There was chocolate (or we hope it was chocolate!) all over the tv remote. Someone else’s used soap was in the shower. One of the wash cloths was brown and dirty. And when we pulled back the blankets someone else’s hair was in them. I was not able to sleep due to feeling like everything was gross.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Room was a little dirty. Bed was comfortable. Bath was older.
Stayed 2 nights in Jul 2025

4/10 Poor

Kathy

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel in a great location

It is a good hotel and if I am in the area I will definitely stay there again. Also there is a fantastic steak house right next door, two minute walk that is amazing
Stayed 2 nights in Jun 2025

6/10 Okay

BYRON

Travelled with family

Quality lacking.

I didn't get the room that I booked. There was blood stains on the sheets and ink stains on the comforter. The attendant was notified and she did change the sheets and comforter in a timely fashion. They gave us the bare minimum of towels and washcloths there was no hand soap in the bathroom.
Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Janelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lighting in the rooms was horrible, the couch was filthy
Stayed 2 nights in Jun 2025