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SureStay Plus Hotel by Best Western Roanoke Rapids I-95

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Outdoor pool
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
136 Sheraton Dr, Roanoke Rapids, NC, 27870
  • Royal Palace Theatre
    ‪3 min drive‬
  • Vidant North Hospital
    ‪5 min drive‬
  • Chockoyotte Country Club
    ‪7 min drive‬
  • Roanoke Rapids, NC (RZZ-Halifax County)
    ‪12 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Hilton Garden Inn Roanoke Rapids

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1009)
The price is CHF 84
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Hilton Garden Inn Roanoke Rapids

About this property

SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Hotel in Roanoke Rapids with free breakfast and fitness centre
Along with a fitness centre, this hotel has a business centre and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk and a computer station are on-site.
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers 80 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Roanoke Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Roanoke Rapids I-95. During your stay, you'll be within walking distance of Royal Palace Theatre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Some of the pet-friendly amenities that this property offers include an off-lead area and litter trays.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • Just a 3-minute drive from Royal Palace Theatre and 5 minutes from Vidant North Hospital
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area and litter trays
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly SureStay Plus Hotel by Best Western Roanoke Rapids I-95. Free self parking is available.
Guests are served a free breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Express Hotel Roanoke Rapids
Holiday Inn Express Roanoke Rapids
Best Western Roanoke Rapids Hotel
Best Western Roanoke Rapids
SureStay Plus Hotel Best Western Roanoke Rapids
SureStay Plus Best Western Roanoke Rapids
SureStay Best Roanoke Rapids
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Hotel

SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 320 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jerri

Stayed 1 night in Aug 2024

2/10 Terrible

laurie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and filthy with roaches. Dont stay here

10/10 Excellent

Catherine

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

brian

Stayed 3 nights in Nov 2024

2/10 Terrible

Vernell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed in hundreds of hotels, from California to Florida. This was the worst I've ever seen
Stayed 1 night in Nov 2024

4/10 Poor

Christy, Fairfax

Liked: Staff & service
Disliked: Property conditions & facilities
Our room had buckled floor boards, an entertainment center that had rotten boards on the bottom, and a rusted lamp from apparent water damage. The wall near the elevators also showed significant water damage. There was no hot water for our morning showers.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward, Union Springs

Stayed 1 night in Oct 2024

8/10 Good

Sibongiseni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient.. right off 95. Very clean, and people were very friendly!
Stayed 1 night in Oct 2024

6/10 Okay

Denis

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice and the staff was great.
Stayed 1 night in Oct 2024

2/10 Terrible

Anthony

Travelled with pets
Disliked: Staff & service
I was evacuating Hurricane Milton from The Tampa Florida area. I almost booked a different hotel on Expedia but backed out because of the cancelation policy, selected a less restrictive cancelation option and booked this stay. Driving from Tampa to North Carolina I had car issues and did not make it to the hotel. I called the hotel to cancel and was told to just cancel with Expedia. When the automated phone option for Expedia hung up on me, I used the chat to Cancel with Expedia. After 40 minutes they said the hotel had a very strict cancelation policy and was keeping my money. I used the pay at the hotel option. I hope they refund my money since I didn't stay there.
Stayed 1 night in Oct 2024

4/10 Poor

Rafael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 1 night in Oct 2024

10/10 Excellent

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

jennifer

Stayed 1 night in Jul 2024

8/10 Good

Denise, Owings Mills

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean room. Front desk personnel was condescending.
Stayed 1 night in Oct 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our late check in—11:30—went very smoothly. In our room in minutes.
Stayed 1 night in Oct 2024

8/10 Good

Anne

Travelled with pets
When i made my reservation i made requests that were not honored. I wanted a room away from ice machine and exit doors but was put across from ice machine and exit door hallway. The nouse was like a jackhammer with people going in and out all night. A TV guide in room would have been helpful. TV guide in TV did not work. Front desk unable to help me but thought ut woukd be a good idea. I'll never stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Ron

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall it was a decent nights stay. If you look close, the room could use a little better cleaning.
Stayed 1 night in Oct 2024

6/10 Okay

Sandy

Needs updating and breakfast was mediocre at best
Stayed 1 night in Oct 2024

6/10 Okay

Barry

Liked: Staff & service
The first room they assigned to me had an awful smell of mildew so the front desk clerk moved me to another room. The 2nd room was better but the shower head was loose and kept falling down. Other than that, it was acceptable and the price was one of the least expensive around.
Stayed 1 night in Sep 2024

6/10 Okay

Keely

Travelled with family, Travelled with partner
Staff was friendly!
Stayed 1 night in Sep 2024