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Infinity Bay Spa & Beach Resort

3.5 star property
VIP Access

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Photo gallery for Infinity Bay Spa & Beach Resort

Poolside bar
Aerial view
On the beach, white sand, sun-loungers, beach umbrellas
View from room
Dock

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Room service
  • Bar

Explore the area

Map
West Bay Road, Roatan, Bay Islands, 34101
  • West Bay Beach
    ‪5 min walk‬
  • Tabyana Beach
    ‪6 min walk‬
  • Half Moon Bay Beach
    ‪12 min drive‬
  • Roatan (RTB-Juan Manuel Galvez Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Bedrooms, Pool View (Two Bedrooms Pool View)

Room, 2 Bedrooms, Pool View (Two Bedrooms Pool View) | Down duvets, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Bedrooms, Pool View (Two Bedrooms Pool View)

  • 122 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 1 Bedroom, Garden View (One Bedroom Garden View)

Down duvets, in-room safe, iron/ironing board, free cots/infant beds

Condo, 1 Bedroom, Garden View (One Bedroom Garden View)

  • 76.0 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Premier Queen Studio

Down duvets, in-room safe, iron/ironing board, free cots/infant beds

Premier Queen Studio

  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Condo, 2 Bedrooms, Garden View (Two Bedrooms Garden View)

Down duvets, in-room safe, iron/ironing board, free cots/infant beds

Condo, 2 Bedrooms, Garden View (Two Bedrooms Garden View)

  • 107 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Pool View

Down duvets, in-room safe, iron/ironing board, free cots/infant beds

One Bedroom Pool View

  • 76 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

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  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (310)
The price is CHF 391
for 1 room
includes taxes & fees
25 Apr - 26 Apr
Kimpton Grand Roatan Resort And Spa by IHG

About this property

Infinity Bay Spa & Beach Resort

Family-friendly beachfront location with 2 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Infinity Bay Spa & Beach Resort's 2 outdoor swimming pools or pampering yourself at the full-service spa. Change of towels is available on request
Infinity Bay Spa & Beach Resort offers 145 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate dining areas and includes dining tables. Beds feature down duvets. LCD televisions come with premium cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Tranquility Spa. Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the pool at Infinity Bay Spa & Beach Resort. During your stay, you're just a quick walk from West Bay Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • The restaurant, beach bar and swim-up bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Indulge with massages, body treatments or manicures and pedicures at Tranquility Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna, yoga classes and fitness classes
  • Guests have great things to say about the helpful staff and the beach
  • Just a 5-minute walk from West Bay Beach and 12 minutes by car from Half Moon Bay Beach
  • Free airport and ferry terminal shuttle service
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Infinity Bay Spa & Beach Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach resort also offers a children's pool, a sauna and a garden. Self parking is free.

This 3.5-star Roatan resort is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Infinity Bay Spa & Beach Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free ferry terminal shuttle
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Parasailing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free cot
  • In-room babysitting
  • In-room microwave
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Blender
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Infinity Bay Spa & Beach Resort offers transfers from the ferry terminal and airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Infinity Bay Beach
Infinity Bay Spa Beach Resort
Infinity Bay Resort
Infinity Beach Resort
Infinity Bay Spa Beach
Infinity Bay Spa And Beach Resort Roatan Islands Honduras
Infinity Bay Spa And Beach Hotel West
Infinity Bay Spa Beach Resort Roatan
Infinity Bay Spa Beach Roatan
Infinity Bay Beach Resort
Infinity Spa & Resort Roatan
Infinity Bay Spa Beach Resort
Infinity Bay Spa & Beach Resort Resort
Infinity Bay Spa & Beach Resort Roatan
Infinity Bay Spa & Beach Resort Resort Roatan

Infinity Bay Spa & Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dianna, Shawnee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at Infinity Bay! World class rooms, beach, and pools. Beautiful, safe, and clean. Initially the room we received was a downgrade from what we reserved. But the staff - namely Dannery - had it fixed within 24 hours, and even upgraded us to an unimaginably beautiful view of the Caribbean. Problems happen, it’s the response that counts. When traveling to a new and unknown destination, it’s nice to know you’ll be taken care of. And don’t skip breakfast. Fantastic. Then snorkeling right off the beach on the reef. Then a drink at the swim up bar. We’ve had worse weeks….(not sure we’ve had better.)
Stayed 7 nights in Dec 2024

10/10 Excellent

Jenny P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Jan 2025

8/10 Good

Moises

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 10 nights in Dec 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Leslie

Stayed 5 nights in Dec 2024

2/10 Terrible

Xiomara

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Xiomara

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There is a leak in my bedroom ceiling and internet was slow and not hot water.

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is amazing but it doesn’t have much entertainment.
Stayed 6 nights in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We enjoyed our trip but definitely see room for improvement especially if trying to attract tourists away from other Caribbean and Mexican venues. The location is great, housekeeping daily was great, and breakfast was nice. But we travel as a big family or friend group and it just can’t compete with other resorts for the price. The bar drinks are too expensive- Miami prices for watery, not great island drinks- we would have bought a lot more drinks if you had 2 for 1 specials or in $9 range instead of $15- instead we walked down beach and got better deals and better drinks. You couldn’t drink the water so bottled weather and more access would be good- when we went to punta Cana this was included. Often the water at bar was empty and we had to pay for expensive bottles of water every night. That was disappointing. Pool is too cold - need heated or to put in some hot tubs. Coffee/tea at bar in morning would be great- I’d rather do that than the big buffet honestly. The website and signs at resort promised yoga every day but that wasn’t there and my big group was disappointed. Some activities would be good. Again- we went to the other resorts for their karaoke and happy hours. Speakers with music by the pool- it was too quiet- even just for some nice ambiance.
Stayed 7 nights in Dec 2024

10/10 Excellent

LEYDA, West Jordan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel but this time it was not the vest experience my room had a weird smell the elevator dint work we had no hot water we had to keep calling in till maintenance came to fix it
Stayed 2 nights in Dec 2024

8/10 Good

Emerita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice relaxing place. The staff was ver friendly and cordial
Stayed 5 nights in Dec 2024

10/10 Excellent

Berta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful the staff were friendly and always welcoming and willing to help
Stayed 9 nights in Nov 2024

10/10 Excellent

Edward, Ft. Simpson

Liked: Cleanliness, staff & service, property conditions & facilities
Sea was too rough

10/10 Excellent

Matt, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beautiful. Lucky enough to go twice this year. Love the cats. Love the water
Stayed 8 nights in Dec 2024

10/10 Excellent

Edward, Ft. Simpson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice but too expensive.
Stayed 14 nights in Nov 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay!! I will be back!!
Stayed 3 nights in Dec 2024

8/10 Good

Renee C

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2024

4/10 Poor

Nicole

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We had issues from the start, no hot water in our room so we couldn’t shower after beach day. They moved us to another room, but downgraded our beds, had a queen and king instead of 2 kings and the place wasn’t as nice. Then there was no internet and they didn’t come to fix it until 5 minutes before checkout. The morning we left we could not shower for our trip home or flush the toilets because there was no water at all, a main water line issue. I do not recommend this property. I asked to speak to the manager at checkout to ask for a partial refund and she was not reachable according to the front desk rep, then I’ve tried emailing the manager to request a partial refund and she has not gotten back to me. I do not recommend staying here
Stayed 3 nights in Nov 2024

8/10 Good

Irma, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You promoted garden view in your page, we didn’t get it! We got parking lot view! Very disappointed!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2024

10/10 Excellent

Hector

Travelled with family
Liked: Amenities
This facility is absolutely out of this world. It’s amazing to stay there.
Stayed 3 nights in Nov 2024