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Homewood Suites Rochester Henrietta

3.0 star property

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Photo gallery for Homewood Suites Rochester Henrietta

Reception
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Indoor pool
Exterior
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
2095 Hylan Dr, Rochester, NY, 14623
  • Monroe Community College
    ‪3 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • University of Rochester
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for 2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for 2 Queen Beds, 1 Bedroom Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 Queen Beds, 1 Bedroom Suite, Non-Smoking

  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Two Bedroom Suite, Two King Beds, Non-Smoking

42-inch TV with cable channels

Two Bedroom Suite, Two King Beds, Non-Smoking

  • 107 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for 1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed, 1 Bedroom Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

1 King Bed, 1 Bedroom Suite, Non-Smoking

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for 2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking | Living area | 42-inch TV with cable channels

2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

  • 45 sq m
  • Sleeps 6
  • 2 King Beds

Similar properties

Studio, 2 Queen Beds, Accessible, Bathtub | Living area | Flat-screen TV

Home2 Suites by Hilton Rochester Henrietta, NY

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (999)
The price is CHF 193
for 1 room
includes taxes & fees
25 Apr - 26 Apr
Home2 Suites by Hilton Rochester Henrietta, NY

About this property

Homewood Suites Rochester Henrietta

Hotel with free breakfast, near Fair and Expo Center
Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Weekly housekeeping is available.
Homewood Suites Rochester Henrietta offers 90 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate dining areas. Fridges and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Homewood Suites Rochester Henrietta gets high marks from our customers. During your stay, you'll be within walking distance of Fair and Expo Center. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Fair and Expo Center and a few minutes from Monroe Community College
  • Cats and dogs welcome for a fee
Homewood Suites Rochester Henrietta offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Homewood Suites Rochester Henrietta also features barbecue grills, coffee/tea in common area, and laundry facilities. For a fee, parking is available.
Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 5 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Henrietta
Homewood Suites Henrietta Hotel
Homewood Suites Henrietta Hotel Rochester
Homewood Suites Rochester Henrietta
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Rochester
Homewood Suites Rochester Henrietta Hotel Rochester

Homewood Suites Rochester Henrietta Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 385 out of 766 reviews
Rating 8 - Good. 203 out of 766 reviews
Rating 6 - Okay. 95 out of 766 reviews
Rating 4 - Poor. 45 out of 766 reviews
Rating 2 - Terrible. 38 out of 766 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff.
Stayed 4 nights in Jan 2025

4/10 Poor

Andrea

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I wasnt expecting anything spectacular for $130 a night, but i at least expected clean. Our room was so filthy. You could tell that the housekeepers clean what they see, and thats it. There were water bottles behind the tv, when i moved the mattress a little bit to check for bugs the cob webs were INSANE, right under where you lay your head. And lets not talk aboit how stained the actual mattress is!! So gross!! Our door looked like it had been knocked in a few times too many, and had a big gap that could see through to the hallway. We had to baracade the door with whatever we could find. Lastly, my kids wanted to swim but the water was so cloudy that you couldnt even see through it, and funk in the pool area was nearly unbearable. Needless to say we left as soon as we woke up. Very disappointed!
Stayed 1 night in Jan 2025

6/10 Okay

Gabriel

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
The staff were great! The building needs some care
Stayed 1 night in Jan 2025

6/10 Okay

Antoinetta

Stayed 1 night in Jan 2025

10/10 Excellent

pieter, bayonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From a great check in to a clean comfortable room, breakfast was great and very clean and well maintained. Staff was wonderful and thought I needed more time after the check time and they were nice enough to give me that time. Would stay here again for sure.
Stayed 1 night in Dec 2024

4/10 Poor

Gayle

Disliked: Cleanliness
Not the Best
The first room we got was dirty, dusty and had mold on the bathroom ceiling. I needed to wipe up some water from the bathroom floor and the white towel was brown when I finished. The mirrors were all smeared and the coffeemaker was covered in thick dust. It was also down 3 long hallways that twisted and turned. The second room was better except that the mold was still in the bathroom ceiling and the coffeemaker did not work. We were there 4 days, and the pool was not open at all. They sent us next door to the Comfort Inn... where the pool was so cloudy that you could not see the bottom or even the steps! Breakfast was so so. What was there was okay, but the muffins and bagels were scarce and there was no oatmeal one day. ( The next day it was too thick to eat). After we checked in, I got a message asking how everything was... I told them and did not hear back. I finally went to the desk to request a new room. NOT up to Hilton quality!
Stayed 4 nights in Dec 2024

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Amy

Travelled with family
Liked: Room comfort
Great place to stay despite check in issues
No issues with the room, I really like the layout of having the bedroom area separate from the living room area and will continue to stay here. There were issues with the computer system so check in took a long time and there seemed to be no heat in the lobby. It was absolutely freezing. Staff were very courteous and helpful and I felt bad for their working conditions.
Stayed 1 night in Dec 2024

2/10 Terrible

Tamica

Terrible experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Robyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Very comfortable and convenient. Parking and breakfast included was a nice bonus! Kids loved the pool. Would stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Canisha

Travelled with partner
Nice quiet stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for either of the Universities.
Stayed 3 nights in Sep 2024

8/10 Good

Mohammed

Stayed 1 night in Dec 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Deshunte

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty easy checkin, clean property
Stayed 2 nights in Dec 2024

6/10 Okay

Betty

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Jeffrey

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Teela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very respectful and kind.
Stayed 2 nights in Dec 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer, South Berwick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Dec 2024

4/10 Poor

Billie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be customer friendly
Customer service was terrible I discussed my issues with general manager Tito and supervisor Kate on the phone and in person. Employees at front desk need to be more customer friendly. I will not stay at this hotel again , because of the lack of customer service I liked the breakfast and the pool area.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stefanie

Stayed 1 night in Nov 2024