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Riverview Inn & Suites, Ascend Hotel Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riverview Inn & Suites, Ascend Hotel Collection

Property amenity
Exterior
Meeting facility
Free daily full breakfast
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
700 W Riverside Blvd, Rockford, IL, 61103
  • Mercyhealth
    5 min drive
  • Anderson Japanese Gardens
    6 min drive
  • Burpee Museum of Natural History
    7 min drive
  • Rockford, IL (RFD-Greater Rockford)
    22 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 2 Double Beds, Accessible, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Business Suite, 2 Double Beds, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, River View

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, River View

  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Riverview Inn & Suites, Ascend Hotel Collection

Riverfront hotel with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and coffee/tea in a common area.
Riverview Inn & Suites, Ascend Hotel Collection offers 84 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Riverview Inn & Suites, Ascend Hotel Collection gets high marks from our customers. During your stay, you'll be close to Wesley Willows Town Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 6 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute drive from Wesley Willows Town Center and 5 minutes from Javon Bea Hospital - Rockton
  • Pets welcome for a fee (restrictions apply)
Riverview Inn & Suites, Ascend Hotel Collection offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 29999 square feet (2787 square metres) and includes a conference centre. A library, a vending machine, and gift shops/newsstands are also featured at the business-friendly Riverview Inn & Suites, Ascend Hotel Collection. Self parking is free.

This 3-star Rockford hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (29,999 square foot of space)

Outdoors

  • On a river

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 4 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cliffbreakers
Cliffbreakers Riverside Resort
Cliffbreakers Riverside Resort Hotel
Cliffbreakers Riverside Resort Hotel Rockford
Cliffbreakers Riverside Resort Rockford
Lexington Hotel At Cliffbreakers` Riverside Rockford
Lexington Hotel Cliffbreakers Riverside
Cliffbreakers Riverside Hotel Rockford
Cliffbreakers Riverside Hotel
Cliffbreakers Riverside Rockford
Cliffbreakers Riverside
Riverview Inn Rockford
Riverview Rockford

Riverview Inn & Suites, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 400 out of 784 reviews" "
Rating 8 - Good. 218 out of 784 reviews" "
Rating 6 - Okay. 100 out of 784 reviews" "
Rating 4 - Poor. 37 out of 784 reviews" "
Rating 2 - Terrible. 29 out of 784 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is in a beautiful riverfront setting, but the surroundings show signs of business failure...depressing.
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Howard

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Donald

Stayed 2 nights in Sep 2024

10/10 Excellent

Arlandrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! The room had two levels so nice!
Stayed 1 night in Sep 2024

6/10 Okay

Mary-Lou

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was terrible. I used my passport as ID and the gentleman who checked me in acted as he had never seen a passport before. I used this as ID at every other hotel I stayed at this trip (a total of 9) without a single issue. He was perplexed by the fact there my address is not on it. And yet every other hotel took it and one asked me personally for my address and everything was fine. And then when I was putting my card through for the hold in case of incidental charges, my card said approved and told me to remove my card from the machine. The employee (Presley) then told me that it had not gone through and I would have to re-enter it. I told him it had said approved and was not comfortable putting it in again. He did not seem to care that I did not want to do that. Had we not had a 10 hour car ride that day, I would have left. I put my card in again reluctantly. And lo and behold when I got home and checked my credit card statement the card had been entered twice and gone through twice. Of course it dropped off, however perhaps the employee should not automatically assume the customer is wrong. Perhaps some staff training would benefit this establishment. I was treated with a haughtiness I did not appreciate nor did my husband. This one introductory experience to your hotel completely turned me off and I would never recommend it to anyone I know. Too bad, because everyone else we encountered there were very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and staff was very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had the nicest and most helpful staff, always smiling and very friendly. The reduction in starts for property condition came from one of the sheer curtains had a significant tear in it. Otherwise I was very pleased with all other aspects of the property
Stayed 3 nights in Sep 2024

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities
We disappointed in that we did not get the room as pictured in the website. What was pictured was a suite with a separate bedroom which I showed the man at the desk. What we got was a single room. The person that was at the desk said that they don't have control over the pictures on the website , but could upgrade us to what we requested for $29-30 more. Since it was after midnight when we arrived, ( due to car trouble) we declined. Sadly this had the appearances of a "bait and switch".
Stayed 1 night in Sep 2024

4/10 Poor

Glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updating breakfast late and no cereal when asked man said no cereal
Stayed 3 nights in Aug 2024

6/10 Okay

Pedro

Liked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
They went out of there way to help me!
Stayed 1 night in Jul 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Cassara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff and love the views of the river!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Stayed 1 night in Jul 2024

8/10 Good

Hilda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, good breakfast, easy access to the highway for travel, large room size
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Travelled with family
Disliked: Cleanliness, room comfort
Still will stay there
Like this hotel but it had spider webs in the inside of window items found in sofa bed and not so white towels
Stayed 2 nights in Aug 2024

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Our room was so hot. Air conditioning didn’t work so it was pretty uncomfortable. Otherwise stay was fine
Stayed 1 night in Aug 2024

10/10 Excellent

Brett

Stayed 1 night in Aug 2024

10/10 Excellent

Kdora, Elkins

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Large rooms. Dinner left some to be desired. High priced meal without high priced quality. Breakfast showed lots of variety but continued to be empty so there was several people there.
Stayed 1 night in Jul 2024