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Quality Inn & Suites Rockingham

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Rockingham

Lobby
Exterior
Lobby
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
400 W Broad Ave, Rockingham, NC, 28379
  • Richmond Community Theatre
    15 min walk
  • Ed Tull Park
    16 min walk
  • Hitchcock Creek Trail
    2 min drive
  • Pinehurst, NC (SOP-Moore County)
    48 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible, Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Standard Room, 1 King Bed, Smoking | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 King Bed, Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Property entrance

Loyalty Inn Rockingham

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (18)
The price is CHF 82
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Loyalty Inn Rockingham

About this property

Quality Inn & Suites Rockingham

Hotel in Rockingham with free breakfast and 24-hour front desk
Coffee/tea in a common area, a business centre and a 24-hour front desk are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, barbecues and a picnic area are on-site.
Quality Inn & Suites Rockingham offers 50 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Quality Inn & Suites Rockingham. During your stay, you'll be within walking distance of Richmond Community Theatre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and coffee/tea in a common area
  • 15 minutes on foot from Richmond Community Theatre and a 1-minute drive from Ed Tull Park
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available. The business-friendly Quality Inn & Suites Rockingham also features barbecue grills, a picnic area, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this Rockingham hotel.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Quality Inn Rockingham
Quality Rockingham
Quality Inn & Suites Rockingham Hotel Rockingham
Quality Inn And Suites Rockingham
Quality & Suites Rockingham
Quality Inn & Suites Rockingham Hotel
Quality Inn & Suites Rockingham Rockingham
Quality Inn & Suites Rockingham Hotel Rockingham

Quality Inn & Suites Rockingham Reviews

Reviews

6.6
Rating 10 - Excellent. 112 out of 473 reviews" "
Rating 8 - Good. 115 out of 473 reviews" "
Rating 6 - Okay. 89 out of 473 reviews" "
Rating 4 - Poor. 79 out of 473 reviews" "
Rating 2 - Terrible. 78 out of 473 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Lydia

Stayed 1 night in Jun 2024

4/10 Poor

Janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Troy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented 3 rooms- the sink in each was clogged and barely drained. One floor was damp and very slippery. We dried it with towels, and they were black when we finished. Bedding was dirty and our door did not latch. On top of all that, I’d booked and paid through Expedia. The hotel’s computer kept giving them a message that my card had been declined for one of the 3 rooms. I spent an hour in the lobby on the phone with Expedia in the presence of hotel staff to prove I’d paid. Staff members were friendly enough, but this was a horrible hotel experience.
Stayed 1 night in Aug 2024

2/10 Terrible

Tara

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
The shower didn't work the bathroom floor and surfaces were slimy. It smelled like mildew. Office guy came and sprayed my room with air freshener and mopped the bathroom floor and brought towels that were not already in the room told me I need to leave the fan running for the AC unit and that's why it smelled. There were bugs in the room. 10/10 would not stay here again
Stayed 1 night in Aug 2024

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I dont think a tornado could clean this place. Very musty smelling from the nasty carpet. I could not sleep under the comforter, was worried bout bed bugs and they wasnt clean at all. Lobby area where breakfast was served also very nasty. They was working on the room next to mine late in the nite. Bathroom was probably the worst. Floor looks like someone tries to tile it and forgot the grout. Bathtub was very dirty inside and out. Toilet was broken. Didn't think the owners/staff really cared bout how the the accommodations was satisfactory for guests. Pool doesnt look like it was opened at all this year. Was still covered and looked empty. Nothing as described online. I can deal deal with alot but this place made me feel like i need a tetanus shot after one night there!. Desk attendant was friendly but place looks like its ran by extremely lazy and seemingly careless people.
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we walked into our room, there was a huge black stain on the carpet. Upon waking the next morning, come to discover there was a huge rip/tear in the sheets/mattress which I question if the sheets were ever changed from the people before us.
Stayed 1 night in Jul 2024

2/10 Terrible

Lee

Travelled with partner
Disliked: Amenities
Hotel room had been smoked in even through I got a non smoking room. The room had not been cleaned. It was awful!
Stayed 2 nights in Jul 2024

6/10 Okay

kimberly, satsuma

Travelled with partner
Disliked: Amenities, property conditions & facilities
Bed was very hard, room was damp and musty smell. No shower curtain in bathroom and no one came and put onw in. Want be back to aray again.
Stayed 2 nights in Jul 2024

2/10 Terrible

Darryl

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Miguel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When entering the room, it had a very bad Oder and just before laying down I saw a roach. When I work up, I had roaches on the bed and near my luggage. When down to the office and explained the issues and the person at the front desk asked if i wanted to move into a suit. I said no because roaches don't choose what rooms to go into. Also, he was going to refund me for the night and now they will not. When first getting there, I didn't know about the room, and I was going to stay for two more nights. After the issues I explained I will not be staying there. They charged me for two more nights and I am still trying to get my money back.
Stayed 2 nights in Jun 2024

4/10 Poor

NANCY

Disliked: Property conditions & facilities, room comfort
Disappointing-Mediocre at best
Best I can say is the beds were comfortable. Mediocre clean. Only two small towels provided no washcloths. I did not ask for more, but my daughter and her family who stayed a few doors down dead and they said there was no more available. She will leave her own review, which is worse than mine. Staff was cordial. Girl who checked us in pleasant. Continental breakfast was a joke. You could make your own waffle. No fruit no bread, bagels or eggs. A couple of some sort of muffins. Frosted cornflakes. Also juice and coffee. not anything like pictured. Pool closed for the past 3 years, no plans to reopen it. All in all glad we were only there one night since we were traveling. Definitely not recommended for anything longer.
Stayed 1 night in Jun 2024

4/10 Poor

scott

Stayed 1 night in Jul 2024

6/10 Okay

Amy

Travelled with family
Advertised hot continental breakfast. Only hot was waffles. Had muffins, cereal, and waffles. Very disappointed and got breakfast elsewhere.
Stayed 1 night in Jun 2024

4/10 Poor

Charles

No hot water
Stayed 1 night in Jun 2024

10/10 Excellent

Zuriel

Stayed 1 night in Jun 2024

4/10 Poor

Lisa

Travelled with family
Property needs cleaning and updating.
Stayed 1 night in Jun 2024

2/10 Terrible

Thomas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
What a place. We looked for a room convenient to the Pinehurst US Open and the pictures seemed to show an average clean facility. When we arrived at 6.30 pm our designated room was not cleaned and after we went out for dinner we got a different room. We were tired and slept well so what does a not draining shower and sink really mean. When we arrived back to our room the next night it was untouched and we had the privilege of using our dirty and wet towels again. A broken remote limited our entertainment choices at both nights, but this was made up by us having to listen to the mating rituals in the next room through the paper thin walls. The breakfast was a joke and the whole place looks rundown and dirty. Places like this can single handed ruin the reputation of a chain of Hotels. No more Quality Inns for us!
Stayed 2 nights in Jun 2024

10/10 Excellent

Julia

Travelled with family
Liked: Staff & service
It was aii
Stayed 1 night in Jun 2024

2/10 Terrible

Tom, Westwood

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross, horrible, dirty place. Smoky rooms, poor hot water, slow drains, No housekeeping for entire 6 night stay. Continental breakfast was a joke. Pool is closed. Staff was nice but inefficient. Whole place was dirty and probably should be demolished. Best thing about our stay was Salem the house cat. By far, the worst hotel I’ve ever stayed at. Beware, you have been warned!
Stayed 6 nights in Jun 2024

2/10 Terrible

Timothy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 6 nights while working in area. Only provided 2 towels during stay even after asking. Was told they didn’t have any. Plumbing isn’t draining properly - standing water in shower and sink. Smoke detector gone from wall. Gross stains all over the carpets. Not one housekeeping visit during 6 nights! And WORST OF ALL - the smell of smoke deep in the walls, carpets and bedding. Avoid this hotel!
Stayed 6 nights in Jun 2024

2/10 Terrible

richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I have ever occupied. Dirty, smelly room, flies in bathroom, moths on ceiling, door did not properly lock, bathroom ceiling paint chipping. No front desk attendant overnight so there was no opportunity to change rooms. I slept in my car part of the night because I couldn’t take the smell in the room. I canceled the remaining days and checked out at 7 am when staff arrived to unlock front door. I was charged for entire 6 nights when I checked in, but staff properly credited me when I checked out after first night.
Stayed 6 nights in Jun 2024

2/10 Terrible

Tess

Disliked: Cleanliness, property conditions & facilities
Hotel reservation was canceled 4 hours after booking by hotel
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

rachel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Expedia booked me a room at a capacity hotel. Now I'm fighting to get my money returned. This is on Expedia, not the hotel.
Stayed 2 nights in Jun 2024

4/10 Poor

Susan, Myrtle Beach

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is at a very busy intersection and noise from the traffic was terrible. The room was dark and dingy. The door was not flush and there was quite a gap at the bottom. It didn't appear that the floor was cleaned that often as there was a sticky spot which we wiped up with a white facecloth that was totally soiled after a few swipes. Would not stay there again. It turned us off for all Quality Inns.
Stayed 2 nights in Jun 2024